Spotify won't play anything

[Pantooon]

My desktop app won't play any music, looked up all past topics but none of the solutions work for me. At the top of the screen there is message that says: "This song is not available. If you have the file on your computer you can import it". I've been away from home for a week and used spotify on my iPhone and there everything is working fine.

[phan_times]

Hello @Pantooon,

A few troubleshooting tactics. Have you tried logging out and logging back into Spotify? This sometimes solves the issue. Also have you tried reinstalling Spotify? Does Spotify recognize you as online? Thank you for answering these questions.

Have a great day.

[Pantooon]

I have already tried everything you mentioned:(

[phan_times · Accepted solution]

If so, could you please restart your computer, make sure Windows is up to date and then give Spotify another try. If you're still running into the same issue, try these steps:

1. Right-click the sound icon in the taskbar located at the bottom right of the screen and select Playback Devices from the context menu.
2. Select the current playback device in use and by default it should be the speakers. Double-click on it to open its properties window.
3. Go to Advanced section and change the bit rate to either of the following - 24bit/44100 Hz or 24bit/192000Hz - depending on the speaker configuration.

If the issue is still unresolved, try this:

1. Launch Start Menu, search for Device Manager and then launch it.
2. Expand Sound and audio devices.
3. Right-click on the current sound driver and choose uninstall.
4. Finally, click on Scan for hardware changes and the updated driver will be automatically installed.

[Pantooon]

First thing you mentioned worked, thank you very much:)