Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
14049 Views
110 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1937 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4872 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be deleted from my playlists? Thanks,Billie
Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be ...
502 Views
0 replies
0 likes
Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 240 artistes, ceci dans le seul but d'être tenu informé des nouvea...
Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 24...
Newbie
4867 Views
5 replies
1 likes
Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. Please Fix it, or add in Spotify settings - selection fro off this.Thanks
Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. P...
Newbie
305563 Views
128 replies
75 likes
when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.
when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.
Casual Listener
1780 Views
4 replies
0 likes
This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn't work; rebooting doesn't work. The app is permane...
This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn...
Newbie
6639 Views
2 replies
2 likes
When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in screen. My guess is that the application will remain...
When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in s...
490 Views
0 replies
0 likes
Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices.My Iphone can find all of them.Interesting Part: As soon as i connect my Iphone with a Device its available ...
Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices. My Iphone can find all of them. Interesting P...
Casual Listener
30524 Views
4 replies
1 likes
Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post: https://community.spotify.com/t5/Desktop-Mac/Genres-Moods-Don-...
Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post:&nb...
Regular
1357 Views
2 replies
5 likes
The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn't show this issue (we're the only two collaborators). A...
The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn...
Newbie
1221 Views
1 replies
0 likes
Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues to play those songs every time?
Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues...
Community Legend
1004 Views
1 replies
0 likes
The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.
The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.
Community Legend
1259 Views
1 replies
0 likes
All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a circle and won't load no matter how long I wait. Do...
All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a ...
Community Legend
636 Views
1 replies
0 likes
I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I can work out, there is no way for me to see the rest of the te...
I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I c...
937 Views
0 replies
1 likes
Let's assume I have multiple folders, subfolders, and playlists. I choose to go to folder X and press PLAY (to play all songs within that folder) When I click on a album cover I expect Spotify to take me to the exact place where the song is (the play...
Let's assume I have multiple folders, subfolders, and playlists. I choose to go to folder X and press PLAY (to play all songs within that folder) When I click on a album cover...
Community Legend
877 Views
1 replies
0 likes
Hi - I have 2 questions about Daily Mix. Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed to be the case? It doesn't make any sense though as surely ...
Hi - I have 2 questions about Daily Mix. Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed...
Newbie
943 Views
1 replies
2 likes
Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves it to the top of the queue, playing a new album adds...
Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves i...
Community Legend
4840 Views
1 replies
4 likes
Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login details. Now every month I automatically get funds f...
Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login d...
Community Legend
829 Views
1 replies
0 likes
In digital audio using pulse-code modulation (PCM), bit depth is the number of bits of information in each sample and it directly corresponds to the resolution of each sample. Examples of bit depth include compact disc digital audio, which uses 16 bi...
In digital audio using pulse-code modulation (PCM), bit depth is the number of bits of information in each sample and it directly corresponds to the resolution ...
Music Fan
242370 Views
10 replies
7 likes
Hello everybody!!...I have troubles with the visualization of the program, I've reinstalled the program several times. Te main issue is that the program looks greenish and the letter are blurred, I've attached a photo of that. If anyone knows how to ...
Hello everybody!!... I have troubles with the visualization of the program, I've reinstalled the program several times. Te main issue is that the program looks greenish and the letter are blurred, I...
Community Legend
1114 Views
3 replies
0 likes
Hi,folgendes Problem:Ich kann eine bestimmte Playlist nicht veröffentlichen. Das "Veröffentlichen" ist einfach ausgegraut. Das ist allerdings meine wichtigste Playlist... Mir ist noch aufgefallen, dass das Offline-Verfügbar-Symbol da irgendwie anders...
Hi, folgendes Problem: Ich kann eine bestimmte Playlist nicht veröffentlichen. Das "Veröffentlichen" ist einfach ausgegraut. Das ist allerdings meine wichtigste Playlist... Mir ist noch aufg...
Newbie
2698 Views
2 replies
0 likes
