Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
songcat1
Casual Listener
103777 Views
82 replies
27 likes

103777 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
107674 Views
291 replies
22 likes

107674 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8057 Views
1 replies
6 likes

8057 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148635 Views
0 replies
26 likes
Mac
Windows

148635 Views
0 replies
26 likes

I lost a lot of important messeges

I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is there a way that can happen?

8dancingalone
Newbie
I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is t...
2018-03-22 10:44:56 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Song goes on for 6 minutes

I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spotify it said the song was 6 minutes long how can i fix this. W...

PotionsYT
Casual Listener
I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spot...
2018-03-22 10:34:56 AM
2018-03-22 10:39:10 AM
PotionsYT
Casual Listener
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Impossible to delete or move a song from playlist

Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that I have moved or deleted. They appear in the player...

latigredanzante
Newbie
Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that...
2018-03-22 10:06:04 AM
355 Views
0 replies
0 likes

355 Views
0 replies
0 likes

SSL Proxy

Trying to get spotify to work behind a SSL proxy.So the corp proxy replaces the servers SSL cert with one of its own. I am thinking this is what spotify is failing. Any one know what the destination ip / hostnames spotify use A

AlexS67
Casual Listener
Trying to get spotify to work behind a SSL proxy. So the corp proxy replaces the servers SSL cert with one of its own. I am thinking this is what spotify is failing. Any one know w...
2018-03-22 9:34:08 AM
856 Views
0 replies
2 likes

856 Views
0 replies
2 likes

Artist names in Japanese Katakana even after changing the language setting to English...

Why are artist names still in Japanese Katakana even after I changed the language setting to English? Anway to fix this problem easily? I'm using Spotify version 1.0.53.758.gde3fc4b2 in Windows 10 Pro. Here are screenshots of my Spotify app:

str68279545
Newbie
Why are artist names still in Japanese Katakana even after I changed the language setting to English? Anway to fix this problem easily? I'm using Spotify version 1.0.53.758.gde3fc4b2 in...
2017-04-22 4:13:19 PM
2018-03-22 9:08:22 AM
ddvindas
Regular
2853 Views
2 replies
7 likes
Windows

2853 Views
2 replies
7 likes

X button doesn't have the same behavior as Cntrl+Shift+Q

Hi,If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t.For example, when I start the app the first time, the song A is in the session, then I play so...

fbatlle
Casual Listener
Hi, If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t. For example, when I start the app the...
2018-03-22 8:50:34 AM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

Song stops short, then skips to songs that aren't even on my playlist

Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters. I start playing my playlist, random. Song will play for anywhere from 15 seconds to two min...

drakenatasha
Casual Listener
Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters. I start playing my playlist, ra...
2018-03-22 5:43:22 AM
2018-03-22 5:49:56 AM
drakenatasha
Casual Listener
588 Views
1 replies
0 likes

588 Views
1 replies
0 likes

Same song, but is different in windows app and android app

Hello,I've found an issue:for this song (and maybe other) :100eme etageByVegastarDuration3:36 The song is "correct" on the windows app but when I switch to Android (in my car) the song is different, it's an alternate version (it's should be the same ...

julianos
Casual Listener
Hello, I've found an issue: for this song (and maybe other) : 100eme etage By Vegastar Duration 3:36 The song is "correct" on the windows app but when I switch to Android (in my car) ...
2018-03-21 12:33:20 AM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Spotify constantly says songs not available

I have a spotify premium account and the player routinely cannot play ANY songs. I will restart the application a number of times, but it will just do the same thing over and over and it happens almost every day. This is unacceptable when I am paying...

bmgarvert
Newbie
I have a spotify premium account and the player routinely cannot play ANY songs. I will restart the application a number of times, but it will just do the same thing over and over and it happen...
2017-01-18 2:39:18 PM
2018-03-21 9:54:37 PM
Haaksr
Casual Listener
589 Views
4 replies
2 likes

589 Views
4 replies
2 likes

Cant play certain songs on album

Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below

Jackieimani
Casual Listener
Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below
2018-03-21 9:42:08 PM
2018-03-21 9:49:32 PM
Jackieimani
Casual Listener
302 Views
2 replies
0 likes

302 Views
2 replies
0 likes

This radio station cannot be started

Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be started. Please try with something else" error. Seem...

BelgianAlien
Music Fan
Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be s...
2017-08-18 3:06:06 PM
2018-03-21 6:51:58 PM
Valderei
Newbie
3512 Views
3 replies
1 likes
Windows

3512 Views
3 replies
1 likes

Spotify not casting through Web Application (ChromeCast)

Hi All!I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work. When I press the cast option - Spotify opens on the TV but says the connection times out. This only happens on my Web Appl...

ekim123
Newbie
Hi All! I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work. When I press the cast option - Spotify opens on the TV but...
2018-03-21 6:02:23 PM
412 Views
0 replies
0 likes

412 Views
0 replies
0 likes

Solved!! Windows 10 Taskbar/Start button not working due to Spotify - multiple users affected

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. As soon as you uninstall or deactivate Spoitfy autostart and...

florio
Casual Listener
Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. ...
2018-01-13 12:14:31 PM
2018-03-21 5:08:49 PM
florio
Casual Listener
3692 Views
2 replies
0 likes

3692 Views
2 replies
0 likes

Superuser Contribution Low quality on desktop even when High quality streaming is enabled(windows 10)

Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to start in high quality mode and then seems to switch ...

pranav26
Casual Listener
Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to s...
2018-03-13 3:47:19 PM
2018-03-21 4:57:13 PM
pranav26
Casual Listener
1297 Views
3 replies
0 likes

1297 Views
3 replies
0 likes

Muffled Audio

Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify to no avail. Is this a common problem? Is there a wa...

Specter7
Newbie
Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify t...
2016-11-20 2:19:18 AM
2018-03-21 4:41:15 PM
moondrgns
Newbie
5799 Views
6 replies
2 likes

5799 Views
6 replies
2 likes

Spotify app for Windows 10 - ordinateur

Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur.Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter et je m'identifis ; deja la le bouton "se connecter a...

cecile07
Newbie
Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur. Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter ...
2018-03-21 4:39:31 PM
376 Views
0 replies
0 likes

376 Views
0 replies
0 likes

Playlist menu item inaccessible

The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.

Sickboy_666
Casual Listener
The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.
2018-03-19 7:51:14 PM
2018-03-21 4:10:39 PM
Sebasty
Community Legend
925 Views
7 replies
0 likes

925 Views
7 replies
0 likes

new releases missing some tracks

hi everyone.spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone?if it's for all , why should it be?:/I really can't find a place on web that just lists new mu...

L3nniix
Newbie
hi everyone. spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone? if it's for all , why should it be?:/ ...
2018-03-21 9:01:41 AM
2018-03-21 3:51:07 PM
Sebasty
Community Legend
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Inicio lento

Buenos diasTengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia funcionar bien.

pietro314
Newbie
Buenos dias Tengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia ...
2018-03-21 3:43:34 PM
729 Views
0 replies
6 likes

729 Views
0 replies
6 likes

Another Error Code 4

I have been listening to spotify at work for a while. Just this week I got the error message "No internet connection detected. Spotify will automatically try to reconnect when it detects an internet connection (error code:4)." This issue is specific ...

Error_Code_4
Newbie
I have been listening to spotify at work for a while. Just this week I got the error message "No internet connection detected. Spotify will automatically try to reconnect when it detects an in...
2018-03-01 4:41:24 PM
2018-03-21 3:41:05 PM
JordanCW
Casual Listener
511 Views
1 replies
1 likes

511 Views
1 replies
1 likes

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