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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151378 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139769 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11304 Views

1 replies

6 likes

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Superuser Contribution Error 11 - no previous solutions working

Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device. - I have 31+ GB free - i7, 8gb ram Surface Pro 4- no other programs running when turning it on (or sometimes just Chrome) I've tried:- reinstall...

Casual Listener

Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device.     - I have 31+ GB free  - i7, 8gb ram Surface Pro 4 - no other prog...

robotllama

Casual Listener

360 Views

2 replies

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Superuser Contribution Can´t put a picture on my plaslist

I cant put a picture on a playlist I created. It doesnt have the option by clicking with the left button of the mouse or to click on the previous picture.What should I do?

Newbie

I cant put a picture on a playlist I created. It doesnt have the option by clicking with the left button of the mouse or to click on the previous picture. What should I do?

djfah

Gig Goer

2610 Views

2 replies

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Audio sound and bass reduction when Spotify not in focus

I'm using Spotify on Windows 10, and for the most part think it's great. I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. I've looked at settings in the App and in Windows. Can anyone he...

Newbie

I'm using Spotify on Windows 10, and for the most part think it's great.   I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. &nb...

606 Views

0 replies

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Playlists take FOREVER to load!

I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to Playlist". Only the first couple of Playlists (in alphabe...

Music Fan

I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to P...

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0 replies

0 likes

Playlist functionality
Playlist problem
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NEW GUI PLEASE!!

I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.

Music Fan

I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.

379 Views

0 replies

1 likes

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Bad display of artists on the start bar

When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtidm2F9js5NHMozM9 https://i.imgur.com/e7oqlyZ.png Jimm...

Visitor

When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtid...

user-removed

Not applicable

509 Views

2 replies

1 likes

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We're not able to play this video in your current location

Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not inhibit other (paying) users from experiencing the s...

Newbie

Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not i...

970 Views

0 replies

14 likes

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Spotify desktop app keeps pausing

Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t seem to find another topic about this issue. Does ...

Casual Listener

Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t...

604 Views

0 replies

4 likes

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Desktop App not working unless logged in with temp password

I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. However, when I receive a text with a password and log...

Visitor

I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. How...

316 Views

0 replies

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Separate Artist with Same Name

This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379 however when I tried to report the same artist name using the link provided (https://community.spotify.com/t5/Staff-Announcement...

Newbie

This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379   however when I tried to report the same artist name using the l...

369 Views

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Saved songs won't play in Chrome

In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?

Newbie

In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?

329 Views

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Spotify won’t open due to device license

Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the message “CLiP license device ID does not match the devic...

Casual Listener

Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the messa...

Hubo

Community Legend

3766 Views

4 replies

0 likes

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"Following" has Disappeared.

Hi, I was wondering how I can bring back the panel on the right-hand side that shows people I am following and what they last listened to. This has been replaced by the invitation to "find friends". I've already found everyone I need/want to, and wou...

Regular

Hi,  I was wondering how I can bring back the panel on the right-hand side that shows people I am following and what they last listened to. This has been replaced by the invitation to "find f...

Sebasty

Community Legend

1236 Views

8 replies

1 likes

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Solved!! Is Spotify a malware or no?

When I installed Spotify, I checked if it was a virus, and... there are too many posts saying Spotify is a virus, Spotify contains adwares...So I need to know: is Spotify a virus or no? VirusTotal says that Spotify can be a virus (Trojan-GameThief fo...

Casual Listener

When I installed Spotify, I checked if it was a virus, and... there are too many posts saying Spotify is a virus, Spotify contains adwares... So I need to know: is Spotify a virus or no? VirusTotal ...

CreatorMan2006

Casual Listener

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5 replies

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Newbie

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phan_times

Community Legend

827 Views

1 replies

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Discover Weekly full of old songs

I've noticed of late my Discover Weekly is full of songs which have appeared in previous 'Discover Weekly' lists. Is this a service Spotify is offering to people with dementia? Not there yet Spotify!

Regular

I've noticed of late my Discover Weekly is full of songs which have appeared in previous 'Discover Weekly' lists. Is this a service Spotify is offering to people with dementia? Not there yet Spotify!

mad_prof

Regular

708 Views

2 replies

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Private Playlist Followers

Hello! I turned my playlist private, but there were people following it prior to me turning it. It still says there are some people following it even after I turned it into a private playlist. Can they still see it even though I turned it on private?

Newbie

Hello!   I turned my playlist private, but there were people following it prior to me turning it. It still says there are some people following it even after I turned it into a priva...

user-removed

Not applicable

2420 Views

2 replies

0 likes

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Daily mix bug

When I play a daily mix playlist, the current song shows at the bottom of the app. If I click the "like" button, the song at the bottom no longer refreshes to the current song being played. When I go in to the queue and manually play the 'current' so...

Casual Listener

When I play a daily mix playlist, the current song shows at the bottom of the app. If I click the "like" button, the song at the bottom no longer refreshes to the current song being played.   ...

656 Views

0 replies

0 likes

bug
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Username is bunch of random characters

Username is bunch of random characters. How do I fix it?Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

Newbie

Username is bunch of random characters. How do I fix it? Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

Florj

Newbie

55448 Views

233 replies

32 likes

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Login issue on Lenovo Yoga Laptop

For the past two days I have experienced trouble with the "downloaded app" login screen not responding when login email and password are entered. I have uninstalled and reinstalled three times with no luck. The app on my phone works and the website s...

Newbie

For the past two days I have experienced trouble with the "downloaded app" login screen not responding when login email and password are entered. I have uninstalled and reinstalled three times with n...

623 Views

0 replies

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