Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11951 Views

105 replies

47 likes

  • 11951 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1413 Views

15 replies

2 likes

Possible Bug
  • 1413 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3499 Views

39 replies

2 likes

  • 3499 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9011 Views

0 replies

4 likes

  • 9011 Views
  • 0 replies
  • 4 likes

Daily Mix not refreshing?

Hi - I have 2 questions about Daily Mix. Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed to be the case? It doesn't make any sense though as surely ...

Newbie

Hi - I have 2 questions about Daily Mix.   Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed...

Aldracor

Newbie

938 Views

1 replies

2 likes

Windows
  • 938 Views
  • 1 replies
  • 2 likes

Clear Queue

Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves it to the top of the queue, playing a new album adds...

Newbie

Looking at all of these other posts about needing to clear a queue, I have tried to find ANYTHING resembling what is said, but I can't find it. There is NO button, going to the last song just moves i...

Soundofus

Community Legend

4835 Views

1 replies

4 likes

  • 4835 Views
  • 1 replies
  • 4 likes

Premium Spotify trouble

Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login details. Now every month I automatically get funds f...

Newbie

Hello, I have a problem with premium spotify. I had a premium bought on my spotify account. I had a bank card there, of course. Unfortunately, recently I had to clear my phone and I forgot my login d...

jsannn

Community Legend

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Solved!! 48K Vs. 44.1 Khz 16 Vs. 24 Bit depth

In digital audio using pulse-code modulation (PCM), bit depth is the number of bits of information in each sample and it directly corresponds to the resolution of each sample. Examples of bit depth include compact disc digital audio, which uses 16 bi...

Roadie

In digital audio using pulse-code modulation (PCM), bit depth is the number of bits of information in each sample and it directly corresponds to the resolution&nbsp...

tompabes

Music Fan

241932 Views

10 replies

7 likes

Linux
Mac
Windows
  • 241932 Views
  • 10 replies
  • 7 likes

Solved!! The visualization of the program is weird and greenish

Hello everybody!!...I have troubles with the visualization of the program, I've reinstalled the program several times. Te main issue is that the program looks greenish and the letter are blurred, I've attached a photo of that. If anyone knows how to ...

Casual Listener

Hello everybody!!... I have troubles with the visualization of the program, I've reinstalled the program several times. Te main issue is that the program looks greenish and the letter are blurred, I...

IguanaSetup

Community Legend

1104 Views

3 replies

0 likes

  • 1104 Views
  • 3 replies
  • 0 likes

Veröffentlichung einer Playlist nicht möglich

Hi,folgendes Problem:Ich kann eine bestimmte Playlist nicht veröffentlichen. Das "Veröffentlichen" ist einfach ausgegraut. Das ist allerdings meine wichtigste Playlist... Mir ist noch aufgefallen, dass das Offline-Verfügbar-Symbol da irgendwie anders...

Casual Listener

Hi, folgendes Problem: Ich kann eine bestimmte Playlist nicht veröffentlichen. Das "Veröffentlichen" ist einfach ausgegraut. Das ist allerdings meine wichtigste Playlist... Mir ist noch aufg...

Dieselfahrer96

Newbie

2693 Views

2 replies

0 likes

Windows
  • 2693 Views
  • 2 replies
  • 0 likes

Album not up to date

After releasing The Life of Pablo, Kanye West then updated it a few times, adding a song, changing a few lines in some songs etc. My issue is, I remember listening to the most up to date version on Spofity, however it seems to have gone backwards to ...

Newbie

After releasing The Life of Pablo, Kanye West then updated it a few times, adding a song, changing a few lines in some songs etc. My issue is, I remember listening to the most up to date version on S...

TT3R0o

Newbie

547 Views

1 replies

0 likes

Windows
  • 547 Views
  • 1 replies
  • 0 likes

Não consigo baixar musicas.

Olá, tenho spotify premium e não consigo baixar musicas para ouvir off-line. Uso no celular e computador, no celular baixo tranquilo, apenas no pc tenho problemas. Quando clico para baixar a playlist fica a mensagem "esperando uma conexão..." e não s...

Newbie

Olá, tenho spotify premium e não consigo baixar musicas para ouvir off-line. Uso no celular e computador, no celular baixo tranquilo, apenas no pc tenho problemas. Quando clico para baixar a playlist...

ctor_mp3

Newbie

4895 Views

3 replies

5 likes

Windows
  • 4895 Views
  • 3 replies
  • 5 likes

Music Won't Play On Chrome

I have Spotify on my google chrome browser. Every time I open the page up, I get the same song to come up on the "now playing" bar. It won't play, and it won't change the song. I have tried logging out and logging back in, deleting cookies, reloading...

Casual Listener

I have Spotify on my google chrome browser. Every time I open the page up, I get the same song to come up on the "now playing" bar. It won't play, and it won't change the song. I have tried logging o...

rarga80

Newbie

30444 Views

9 replies

2 likes

Windows
  • 30444 Views
  • 9 replies
  • 2 likes

[BUG] Adding songs to the queue, after those songs play the queue starts from the beginning

Whenever I add songs to my queue and listen to them, instead of the queue continuing from the point before the songs were added, the queue starts all the way from the begining (like the first song I listened to that day).

Regular

Whenever I add songs to my queue and listen to them, instead of the queue continuing from the point before the songs were added, the queue starts all the way from the begining (like the first song I ...

Soundofus

Community Legend

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

Music on desktop app runs music too fast

Hello everyone,So last monday I noticed that my music runs like half a second to second faster than it should. I compared it to my phone and on the phone it works fine.I do like a bit of nightcore music but I prefer originals. I use the 1.0.75.483.g7...

Casual Listener

Hello everyone, So last monday I noticed that my music runs like half a second to second faster than it should. I compared it to my phone and on the phone it works fine. I do like a bit of nightcor...

Sebasty

Community Legend

1171 Views

3 replies

0 likes

fast
Help
Music
runs
too
  • 1171 Views
  • 3 replies
  • 0 likes

Se puede poner en Offline Spotify Para Pc?

Hola a todos, amantes de la buena musica y grandes plataformas, mi duda es una, se puede poner en offline Spotify Para Pc?Salgo a veces y pues, no sé si es posible descargarlas, al igual que con el movilBuenas a Todos

Newbie

Hola a todos, amantes de la buena musica y grandes plataformas, mi duda es una, se puede poner en offline Spotify Para Pc? Salgo a veces y pues, no sé si es posible descargarlas, al igual que con el...

ErickRGuetta

Community Legend

13331 Views

1 replies

0 likes

  • 13331 Views
  • 1 replies
  • 0 likes

Spotify not resuming where I left it

Hello! Usually the next day when I boot up my PC spotify opens minimized and the last song that I played will still be on pause at the same time and volume. Got a new windows copy and reinstalled Spotify and now each time I restart the PC it opens in...

Regular

Hello! Usually the next day when I boot up my PC spotify opens minimized and the last song that I played will still be on pause at the same time and volume.    Got a new windows copy and ...

felix123123

Regular

1260 Views

1 replies

4 likes

  • 1260 Views
  • 1 replies
  • 4 likes

Spotify adverts not playing

Hello When I listen to music a Spotify advert "plays" but there is no advert actually playing. It's silent, no visual, it won't let me skip, won't let me choose a new playlist/song. I tried restarting my laptop, logging out/in, and uninstalling/reins...

Casual Listener

Hello   When I listen to music a Spotify advert "plays" but there is no advert actually playing. It's silent, no visual, it won't let me skip, won't let me choose a new playlist/song.  &...

Sebasty

Community Legend

1093 Views

1 replies

1 likes

  • 1093 Views
  • 1 replies
  • 1 likes

Repeat function does not work for queue

Hello, i have a big issue, i have 3-4 songs that i want to replay for a few hours but when i press the button, it replays only the first one, even if it's on repeat all or repeat(1).And no i won't make a playlist for everytime i want to replay a few ...

Regular

Hello, i have a big issue, i have 3-4 songs that i want to replay for a few hours but when i press the button, it replays only the first one, even if it's on repeat all or repeat(1). And no i won't ...

codyjayro

Regular

4939 Views

2 replies

4 likes

  • 4939 Views
  • 2 replies
  • 4 likes

Solved!! playing all my music

Hi. I have saved a few artists and they are now in my library under "artists". However, I cannot find a way to play randomly songs from all of them together (I can only enter each one and hear randomly his songs).How do I do it? Thanks

Regular

Hi. I have saved a few artists and they are now in my library under "artists". However, I cannot find a way to play randomly songs from all of them together (I can only enter each one and&n...

Soundofus

Community Legend

1836 Views

5 replies

0 likes

  • 1836 Views
  • 5 replies
  • 0 likes

My Discover weekly playlist won't update?

The last time it updated was in October help here is the playlist link if that is required:https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcNYUXYcGJDxF?si=tH9NvT1vTQ28mFQd30Vy8w

Casual Listener

The last time it updated was in October help   here is the playlist link if that is required: https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcNYUXYcGJDxF?si=tH9NvT1vTQ28mFQd30Vy8w

Sebasty

Community Legend

1085 Views

3 replies

0 likes

  • 1085 Views
  • 3 replies
  • 0 likes

Bad sound quality with premium

I have premium and some tracks are in offline. I discovered that sound quality at Spotify is low at the moment. I listened first a song (320kbps MP3) and after that same song in Spotify, high and mid range sounds are so low quality or allmost missing...

Casual Listener

I have premium and some tracks are in offline. I discovered that sound quality at Spotify is low at the moment. I listened first a song (320kbps MP3) and after that same song in Spotify, high and mid...

eTaoss

Newbie

34142 Views

54 replies

22 likes

  • 34142 Views
  • 54 replies
  • 22 likes

Soundrop alternative?

Is there some kind of alternative to Soundrop somewhere, now that the API it relied on is gone? All I want is a way for people in different cities to listen to the same song at the same time. Details: I use this when running tabletop role playing gam...

Casual Listener

Is there some kind of alternative to Soundrop somewhere, now that the API it relied on is gone?  All I want is a way for people in different cities to listen to the same song at the same time. ...

gucklar

Newbie

11122 Views

7 replies

0 likes

Windows
  • 11122 Views
  • 7 replies
  • 0 likes

Spotify won't download

I've had Spotify on my laptop for 6-7 months now, but in the last week Spotify wouldn't open. It would say something along the lines of " spotify can't run right now " (i kind of forgot exactly but kind of close i guess) or would just be a black scre...

Newbie

I've had Spotify on my laptop for 6-7 months now, but in the last week Spotify wouldn't open. It would say something along the lines of " spotify can't run right now " (i kind of forgot exactly but k...

UnitedCommonPub

Regular

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes