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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156960 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154553 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11548 Views

1 replies

6 likes

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Superuser Contribution Spotify Desktop App not working

I kept getting the error that my Spotify wasn't connected to the internet, even though my browsers and all other online functions were working. So I uninstalled and reinstalled the app. Now, when I enter my credentials and hit Log In, all the options...

Casual Listener

I kept getting the error that my Spotify wasn't connected to the internet, even though my browsers and all other online functions were working.  So I uninstalled and reinstalled the app.  N...

SergioDavid

Roadie

531 Views

1 replies

0 likes

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Song cannot be played

Hello CommunityOn my windows desktop PC i have a problem. Sometimes i cannot play songs and then the clue, Song not available, you can download it, comes on. Has anyone a answer to this problem?

Newbie

Hello Community On my windows desktop PC i have a problem. Sometimes i cannot play songs and then the clue, Song not available, you can download it, comes on. Has anyone a answer to this problem?

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Superuser Contribution Web Player only shuffles and then plays ads, Never music

I'm using the Web Player on Microsoft Edge with no ad blocker or any extensions. Every time I try to play a song on the web player, instead of playing the song I chose, it will start to shuffle down the playlist and once it stops on the fifth or sixt...

Newbie

I'm using the Web Player on Microsoft Edge with no ad blocker or any extensions.  Every time I try to play a song on the web player, instead of playing the song I chose, it will start to shuffl...

SergioDavid

Roadie

1395 Views

1 replies

1 likes

Web player issue
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Superuser Contribution Spotify will not work

I have never had problems with spotify, like ever, but today I logged on and I was getting ready to listen to my playlist, and I'm pretty sure my premium subsciption ran out but oh well, and I double click on the playlist and it doesn't play any song...

Newbie

I have never had problems with spotify, like ever, but today I logged on and I was getting ready to listen to my playlist, and I'm pretty sure my premium subsciption ran out but oh well, and I double...

SergioDavid

Roadie

935 Views

1 replies

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Where is Glen Hansard album Didn't He Ramble? :(

It was here. Now, it is not. That is the best album, I've ever heard. It is not fair

Newbie

It was here. Now, it is not. That is the best album, I've ever heard. It is not fair

MauriceMV

Spotify Star

589 Views

1 replies

3 likes

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Songs play TWICE without being in the queue twice

Songs manually chosen in QueueNo shuffleMost songs play twice but do not show up as being twice in the queue This is a problem both on PC Windows 10 and Android and could be a reason to swith to another provider.

Newbie

Songs manually chosen in Queue No shuffle Most songs play twice but do not show up as being twice in the queue   This is a problem both on PC Windows 10 and Android and could be a reason to ...

560 Views

0 replies

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Destop Music is not Sync with Music on the Phone

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they all seem to be there. I can stream then to my pc bu...

Casual Listener

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they ...

323 Views

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Missing Daily Mix 3-6

The app on my phone has 6 Daily mixesThe desktop client has only 2 (same for the web player) Am I missing something?

Casual Listener

The app on my phone has 6 Daily mixes The desktop client has only 2 (same for the web player)   Am I missing something?  

Rispig

Casual Listener

793 Views

1 replies

1 likes

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Songs not playing...

Songs won't play on Spotify. Have tried reinstalling, messing with local files, updating drivers, and installing old version. None of these work. Please help.

Newbie

Songs won't play on Spotify. Have tried reinstalling, messing with local files, updating drivers, and installing old version. None of these work.    Please help.     

Alfredo

Roadie

546 Views

1 replies

1 likes

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Can’t get rid of volume side bar on windows screen

How do I get rid of the volume side bar on my screen? I already have the display option, “show desktop overlay when using media keys” turned off.

Newbie

How do I get rid of the volume side bar on my screen? I already have the display option, “show desktop overlay when using media keys” turned off. 

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Spotify cant not transfer data error

Hi, when I start up Spotify I get an error message.Spotify can not transfer all data whats wrong?

Regular

Hi, when I start up Spotify I get an error message. Spotify can not transfer all data    whats wrong?

341 Views

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Desktop player gets stuck on ads

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Everytime I have to close and reopen spotify.

Newbie

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Ev...

TNTiger_

Newbie

999 Views

1 replies

3 likes

Windows
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Move to begin of a word in search field, doesn't work with ctrl-left/right arrow

Move to begin of a word in search field, doesn't work with ctrl-left/right arrow.Standard Windows use is to move to the biginning of a word in a field is to use ctrl-arrow combination.Unfortunately when you do this, there is a shift in the playlist. ...

Casual Listener

Move to begin of a word in search field, doesn't work with ctrl-left/right arrow. Standard Windows use is to move to the biginning of a word in a field is to use ctrl-arrow combination. Unfortunate...

dklfjglkdfjgdl

Casual Listener

507 Views

1 replies

2 likes

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Solved!! No option to disable normalization?

Forgive me if I've overlooked any recents threads about this. Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. Desktop apps are usually more full featured than their mobile ...

Gig Goer

Forgive me if I've overlooked any recents threads about this.   Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. De...

Luke

Community Legend

1897 Views

3 replies

0 likes

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Last.FM keeps scrobbling while private and when logged out in Spotify

Hi there! Since I have Spotify premium, all my songs played in a private session are scrobbled to last.fm and that didn't happened before! Besides, even when I disconnect last.fm from my spotify, it keeps scrobbling. It's very annoying.Do you have so...

Newbie

Hi there!   Since I have Spotify premium, all my songs played in a private session are scrobbled to last.fm and that didn't happened before! Besides, even when I disconnect last.fm from my spo...

hypes86

Casual Listener

6158 Views

3 replies

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Spotify is not responding even though it is working just fine

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actually a windows error window with no error code, tha...

Casual Listener

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actu...

alexcouch

Casual Listener

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3 replies

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Followed Artists show only few songs

Hey PeopleI've noticed a small but annoying change for me.some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed artists show only a list of sings, a playlist. here ar...

Newbie

Hey People I've noticed a small but annoying change for me. some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed...

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Ability to View All Playlist Followers

How can I select more than one song and then move them to playlist?

Casual Listener

How can I select more than one song and then move them to playlist?              

phan_times

Community Legend

472 Views

2 replies

0 likes

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Ads dont play

so i just got spotify so am pretty new to iti uninstalled and reinstalled, logged out and in, and rebooted my system still the ads still dont play is getting annoying i dont want to having to keep logging in and out all time am not expect any spotify...

Newbie

so i just got spotify so am pretty new to it i uninstalled and reinstalled, logged out and in, and rebooted my system  still the ads still dont play    is getting annoying i dont w...

348 Views

0 replies

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Superuser Contribution Can no longer see friends under Monthly Listeners

For some reason, today the friends that appeared under the "Monthly Listeners" statistic on every artists' page have suddenly disappeared and I can't see them for any artist whatsoever. Has this feature been taken off? Zach

Newbie

For some reason, today the friends that appeared under the "Monthly Listeners" statistic on every artists' page have suddenly disappeared and I can't see them for any artist whatsoever. Has this...

dnb37

Casual Listener

2521 Views

6 replies

11 likes

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