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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84516 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800610 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25091 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3130 Views

0 replies

4 likes

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Can’t get rid of volume side bar on windows screen

How do I get rid of the volume side bar on my screen? I already have the display option, “show desktop overlay when using media keys” turned off.

Newbie

How do I get rid of the volume side bar on my screen? I already have the display option, “show desktop overlay when using media keys” turned off. 

402 Views

0 replies

0 likes

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Spotify cant not transfer data error

Hi, when I start up Spotify I get an error message.Spotify can not transfer all data whats wrong?

Regular

Hi, when I start up Spotify I get an error message. Spotify can not transfer all data    whats wrong?

359 Views

0 replies

0 likes

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Desktop player gets stuck on ads

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Everytime I have to close and reopen spotify.

Newbie

It's happened several times on the windows desktop version of Spotify. It gets to an ad, but the ad doesn't play, it gets stuck on 0:00 and i can't force it play or pause, or play any other music. Ev...

TNTiger_

Newbie

1011 Views

1 replies

3 likes

Windows
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Move to begin of a word in search field, doesn't work with ctrl-left/right arrow

Move to begin of a word in search field, doesn't work with ctrl-left/right arrow.Standard Windows use is to move to the biginning of a word in a field is to use ctrl-arrow combination.Unfortunately when you do this, there is a shift in the playlist. ...

Casual Listener

Move to begin of a word in search field, doesn't work with ctrl-left/right arrow. Standard Windows use is to move to the biginning of a word in a field is to use ctrl-arrow combination. Unfortunate...

dklfjglkdfjgdl

Casual Listener

519 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! No option to disable normalization?

Forgive me if I've overlooked any recents threads about this. Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. Desktop apps are usually more full featured than their mobile ...

Gig Goer

Forgive me if I've overlooked any recents threads about this.   Is there no normalization setting in the desktop app? There's actually three different settings in the iOS app. That's weird. De...

Luke

Community Legend

1996 Views

3 replies

0 likes

  • 1996 Views
  • 3 replies
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Last.FM keeps scrobbling while private and when logged out in Spotify

Hi there! Since I have Spotify premium, all my songs played in a private session are scrobbled to last.fm and that didn't happened before! Besides, even when I disconnect last.fm from my spotify, it keeps scrobbling. It's very annoying.Do you have so...

Newbie

Hi there!   Since I have Spotify premium, all my songs played in a private session are scrobbled to last.fm and that didn't happened before! Besides, even when I disconnect last.fm from my spo...

hypes86

Casual Listener

6350 Views

3 replies

4 likes

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  • 3 replies
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Spotify is not responding even though it is working just fine

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actually a windows error window with no error code, tha...

Casual Listener

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actu...

alexcouch

Casual Listener

1070 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Followed Artists show only few songs

Hey PeopleI've noticed a small but annoying change for me.some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed artists show only a list of sings, a playlist. here ar...

Newbie

Hey People I've noticed a small but annoying change for me. some of my Followed Artist show the usual artist page with the popular songs and related artist and on (which i like).. and some followed...

323 Views

0 replies

0 likes

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Ability to View All Playlist Followers

How can I select more than one song and then move them to playlist?

Casual Listener

How can I select more than one song and then move them to playlist?              

phan_times

Community Legend

495 Views

2 replies

0 likes

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  • 2 replies
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Ads dont play

so i just got spotify so am pretty new to iti uninstalled and reinstalled, logged out and in, and rebooted my system still the ads still dont play is getting annoying i dont want to having to keep logging in and out all time am not expect any spotify...

Newbie

so i just got spotify so am pretty new to it i uninstalled and reinstalled, logged out and in, and rebooted my system  still the ads still dont play    is getting annoying i dont w...

351 Views

0 replies

0 likes

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Superuser Contribution Can no longer see friends under Monthly Listeners

For some reason, today the friends that appeared under the "Monthly Listeners" statistic on every artists' page have suddenly disappeared and I can't see them for any artist whatsoever. Has this feature been taken off? Zach

Newbie

For some reason, today the friends that appeared under the "Monthly Listeners" statistic on every artists' page have suddenly disappeared and I can't see them for any artist whatsoever. Has this...

dnb37

Casual Listener

2581 Views

6 replies

11 likes

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  • 6 replies
  • 11 likes

Repeat one song

Since I have multiroom speakers, I cant repeat a song anymore. To activate the button "repeat one" doesnt work anymore. To me its an essential feature, so whats going wrong here?

Newbie

Since I have multiroom speakers, I cant repeat a song anymore. To activate the button "repeat one" doesnt work anymore. To me its an essential feature, so whats going wrong here?

649 Views

0 replies

3 likes

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  • 3 likes

Certain songs in playlist not available (not local files)

I recently got a new computer and I have two playlists. One with ~300 songs and another with ~650. I noticed that it was skipping a lot of songs saying that they weren't available. I turned on shows unplayable songs and it shows about 90 songs as unp...

Newbie

I recently got a new computer and I have two playlists. One with ~300 songs and another with ~650. I noticed that it was skipping a lot of songs saying that they weren't available. I turned on shows ...

509 Views

0 replies

1 likes

Desktop
Song Unavailable
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Gapless Playback still not 100%

Gapless playback is essential for many Live albums and Classical concerts, as well as lots of other "concept" albums. Looking back over various forum posts and Help pages, it seems Gaplesss Playback was implemented a few years ago, and originally it ...

Music Fan

Gapless playback is essential for many Live albums and Classical concerts, as well as lots of other "concept" albums.   Looking back over various forum posts and Help pages, it seems Gaplesss ...

Sebasty

Community Legend

16672 Views

4 replies

26 likes

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  • 4 replies
  • 26 likes

The volume is 50% lower in the desktop spotify Windows player, webplayer volume 100%

The volume is 50% lower in the desktop spotify Windows player, and on the web spotify player i have 100% volume, everything in the volumemixer is on 100% That why i use still the web spotify player and not the desktop spotify Windows player sound is ...

Newbie

The volume is 50% lower in the desktop spotify Windows player, and on the web spotify player i have 100% volume, everything in the volumemixer is on 100%   That why i use still the&n...

mdonnenyr

Newbie

2838 Views

5 replies

3 likes

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  • 3 likes

Solved!! Trying to get the Win32 Client

Refreshed my computer and looking to reinstall Spotify. It appears that the legacy Windows client is gone and only the Store version is available. Is that true? Or is there somewhere I can install the non-Store version?

Casual Listener

Refreshed my computer and looking to reinstall Spotify.  It appears that the legacy Windows client is gone and only the Store version is available.    Is that true?  Or is there...

Sebasty

Community Legend

5027 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Playlists losing songs

I am a premium member on the family plan. Just noticed today that Spotify on my desktop has lost songs on some of my playlists. One of my playlists that had 39 songs now has zero. Others have gone from over 30 songs to only 2. The Spotify on my phone...

Regular

I am a premium member on the family plan.  Just noticed today that Spotify on my desktop has lost songs on some of my playlists.  One of my playlists that had 39 songs now has zero.  O...

662 Views

0 replies

0 likes

  • 662 Views
  • 0 replies
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Solved!! Where is musics downloaded by Spotify Windows 10 App?

It's not in AppData folder anymore, I checked both Roaming and Local folder.

Newbie

It's not in AppData folder anymore, I checked both Roaming and Local folder.

IguanaSetup

Community Legend

81422 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Disturbing commercial clash

Hey Spotify,I would just like to semi complain about the commercial(s). I have no problem hearing most of them but when I am in the middle of an very nice upbeat, Big Band jazz/swing playlist I follow and then suddenly hear a talentless, so called hi...

Casual Listener

Hey Spotify, I would just like to semi complain about the commercial(s). I have no problem hearing most of them but when I am in the middle of an very nice upbeat, Big Band jazz/swing playlist I fol...

amirand926

Casual Listener

847 Views

2 replies

0 likes

Commercial
genre
mismatch
  • 847 Views
  • 2 replies
  • 0 likes

[Desktop] Spotify freezes/irresponsive when local files locations are updated

Hi there I wanted to report problems with local files in Spotify. I've seen similar reports about issues, but I thought I'd add info about my situation. Spotify becomes unresponsive and/or freezes when folders are added/changed in "local files" via P...

Casual Listener

  Hi there   I wanted to report problems with local files in Spotify. I've seen similar reports about issues, but I thought I'd add info about my situation.   Spotify becomes unre...

wlodi

Casual Listener

1419 Views

1 replies

1 likes

Freezing
irresponsive
local files
  • 1419 Views
  • 1 replies
  • 1 likes