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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151710 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140061 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11336 Views

1 replies

6 likes

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Solved!! Repeat one song button is gone!!!!!!

For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now it is taken away from me and I am not okay with thi...

Newbie

For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now ...

y1m1od-f_hlh

Casual Listener

156552 Views

62 replies

41 likes

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Solved!! How exactly do you re-organize the list of your library?

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it without having to remove all my songs and re-add them....

Casual Listener

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it wit...

RobertLoblaw

Music Fan

5727 Views

4 replies

1 likes

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Songs cutting in and out every couple seconds.

Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not my headphones. I'm using the free version, on Wind...

Regular

Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not...

Sighgxce

Newbie

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4 replies

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Can't add songs to playlist with webplayer

Hi,with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally.With spotify app on the mobile phone all functions work like it should be.Do not understand which issue causes that problem.Thanks for your he...

Newbie

Hi, with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally. With spotify app on the mobile phone all functions work like it should be. Do not unde...

1867 Views

0 replies

20 likes

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account being used somewhere else/spotify alternative?

Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything to rectify the situation.

Casual Listener

Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything...

Schatzi1

Casual Listener

536 Views

2 replies

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Unsaved Albums Appearing in Saved Albums

Moving this to the "Web Player" section - I'd delete this if I could! Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. As of 20/02/2018 this appears to have changed for me - there are...

Casual Listener

Moving this to the "Web Player" section - I'd delete this if I could!   Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. A...

462 Views

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Songs and albums connected in library - difficult

Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs are gone and if you delete all the songs, the album ...

Casual Listener

Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs a...

479 Views

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Superuser Contribution Spotify player and Tumblr

OK, just a few minutes ago, I posted a song on Tumblr and apparently the player is not responding, you have to go to the Spotify link to get the song. Like what is going on right now???

Regular

OK, just a few minutes ago, I posted a song on Tumblr and apparently the player is not responding, you have to go to the Spotify link to get the song. Like what is going on right now???

BadMan125

Regular

1059 Views

2 replies

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Solved!! music stopping after a few seconds

Hello, I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and recently my spotify music on all my devices phone and des...

Casual Listener

Hello,  I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and...

ilovepenguins8

Casual Listener

3600 Views

2 replies

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Wrong song playing on desktop Spotify. Right song plays on mobile Spotify.

Whenever I play the same playlist on 2 different devices, one of the songs on the playlist plays differently. On desktop, playing 'Jocelyn Flores' by XXXTentacion actually plays 'The Explanation', whereas mobile doesn't have this problem.

Newbie

Whenever I play the same playlist on 2 different devices, one of the songs on the playlist plays differently. On desktop, playing 'Jocelyn Flores' by XXXTentacion actually plays 'The Explanation', wh...

Lumees

Newbie

750 Views

2 replies

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occassional crackle playing audio

my audio crackles for half a second twice or so every song. it's not totally annoying but i would like it to stop. if it helps i use bluetooth headphones

Newbie

my audio crackles for half a second twice or so every song. it's not totally annoying but i would like it to stop. if it helps i use bluetooth headphones

Sebasty

Community Legend

357 Views

1 replies

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Solved!! Windows 10 overlay is not shown

helloi've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?

Regular

hello i've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?

amirism

Roadie

11515 Views

5 replies

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Superuser Contribution How do I down load music to MP3 player

looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player

Newbie

looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player

Sebasty

Community Legend

7540 Views

1 replies

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Spotify not working

Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work but it has not been working for about two weeks. Pls...

Newbie

Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work b...

471 Views

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songs labeled explicit are still playing as censored

I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs.it's not censoring every song, but i got my friend to play sweatpants by gambino from the same playlist on her phone and it...

Newbie

I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs. it's not censoring every song, but i got my friend to play sweatpants ...

Not applicable

1550 Views

2 replies

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Pen and Touch Support

Maybe just me... I am using Windows 10 with stylus/pen input on a Microsoft Surface Book 2. I have issues time to time with Spotify registering certain pen clicks. - Can't minimize or close the app at times.- I can't drag and rearrange my playlists w...

Casual Listener

Maybe just me... I am using Windows 10 with stylus/pen input on a Microsoft Surface Book 2. I have issues time to time with Spotify registering certain pen clicks.  - Can't minimize or close ...

621 Views

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Ability to see date song was added to your library

I remember that Spotify used to have a time stamp next to any songs you added to your library so you could go back and see when it was added to your library. Any idea how to access that information now? It seems to have disappeared. Thanks guys!

Newbie

I remember that Spotify used to have a time stamp next to any songs you added to your library so you could go back and see when it was added to your library. Any idea how to access that information n...

leodreyer

Roadie

24540 Views

1 replies

2 likes

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Feature Request: Synchronize currently playing music between devices

Hi, one of my daily use cases is the following:I am driving to work, using spotify on android to listen to music in my carI am sitting in the office, using the windows desktop application to listen to musicI am driving home, again using the android a...

Music Fan

Hi,   one of my daily use cases is the following: I am driving to work, using spotify on android to listen to music in my car I am sitting in the office, using the windows desktop applicati...

jeffjones22

Music Fan

682 Views

3 replies

3 likes

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Solved!! Spotify for Windows stopped playing through external audio interface today

I use Spotify for Windows with "Traktor Audio 10" sound card from Native Instruments. One issue that I've been having for as long as I remember is, if I open Spotify and don't play anything for a few minutes while my soundcard is on, I would have to ...

Roadie

I use Spotify for Windows with "Traktor Audio 10" sound card from Native Instruments.   One issue that I've been having for as long as I remember is, if I open Spotify and don't play anything ...

amirism

Roadie

2361 Views

1 replies

0 likes

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