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Ongoing Issues

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Desktop (Windows)

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 38652 Views
  • 75 replies
  • 25 likes
  • 38652 Views
  • 75 replies
  • 25 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 66649 Views
  • 265 replies
  • 21 likes
  • 66649 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4674 Views
  • 1 replies
  • 6 likes
  • 4674 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144624 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144624 Views
  • 0 replies
  • 26 likes

Spotify Screen Blank

I'm using Windows 10, uninstalled and installed for a few times. It still doesn't work.

  • Casual Listener
  • I'm using Windows 10, uninstalled and installed for a few times. It still doesn't work.
  • choimay
  • Casual Listener
  • 1236 Views
  • 6 replies
  • 0 likes
  • 1236 Views
  • 6 replies
  • 0 likes

Discover Tab not updating

The discover tab in the browse section has not updated in over two weeks. I am used to the recommended artists/albums updating daily and my listening habits have not changed. I have attempted logging out and logging back in, and this seems to be an i...

  • Newbie
  • The discover tab in the browse section has not updated in over two weeks.  I am used to the recommended artists/albums updating daily and my listening habits have not changed.  I have attem...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Video playback not working properly on vertical videos

Playing a vertical video on a 9:16 aspect ratio screen doesn't allow you view the video in full screen, or anything larger than this (image).

  • Casual Listener
  • Playing a vertical video on a 9:16 aspect ratio screen doesn't allow you view the video in full screen, or anything larger than this (image).  
  • 656 Views
  • 0 replies
  • 1 likes
  • 656 Views
  • 0 replies
  • 1 likes

Smaller window permanently on top?

I often listen playlists radios or discover playlists, for liking or disliking I always have to open the window up which is a hussle when working. Is there an option to have a minimized version with the most important buttons up on the desktop on all...

  • Casual Listener
  • I often listen playlists radios or discover playlists, for liking or disliking I always have to open the window up which is a hussle when working. Is there an option to have a minimized version with ...
  • 718 Views
  • 0 replies
  • 3 likes
  • 718 Views
  • 0 replies
  • 3 likes

Noted new icon and can't figure out what indicates

Hello i noted this icon https://prnt.sc/igsl6r today. Is someone knows what indicates. Thanks.

  • Casual Listener
  • Hello i noted this icon https://prnt.sc/igsl6r today. Is someone knows what indicates. Thanks.
  • unclesilas
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Your country does not match the one set in your profile

I'm getting an error that my country does not match the one set in my profile, although I haven't really moved anywhere. I have followed another post saying that I should try using the browser player, which works for some reason, while the desktop ve...

  • Newbie
  • I'm getting an error that my country does not match the one set in my profile, although I haven't really moved anywhere. I have followed another post saying that I should try using the browser p...
  • 420 Views
  • 0 replies
  • 0 likes
  • 420 Views
  • 0 replies
  • 0 likes

How to stop volume from decreasing automatically when Spotify window is not active

Hi, I have installed Spotify version 1.0.74.380.g1fcff12aI in Windows 10 and whenever I switch from Spotify window to any other window (for example: chrome), volume starts to decrease automatically. So, whenever Spotify window is not active, the volu...

  • Newbie
  • Hi,  I have installed Spotify version 1.0.74.380.g1fcff12aI  in Windows 10 and whenever I switch from Spotify window to any other window (for example: chrome), volume starts to decrease au...
  • Sebasty
  • Community Legend
  • 4994 Views
  • 1 replies
  • 0 likes
  • 4994 Views
  • 1 replies
  • 0 likes

Can't enter spaces in search. Just pauses/plays the current song. v. 1.0.75.454.gc666a071

In version 1.0.75.454.gc666a071, I cannot search with spaces. If you try to search with spaces, all it does it pause or play the current song and does not enter the space character.

  • Casual Listener
  • In version 1.0.75.454.gc666a071, I cannot search with spaces. If you try to search with spaces, all it does it pause or play the current song and does not enter the space character.
  • Soundofus
  • Spotify Star
  • 1565 Views
  • 6 replies
  • 3 likes
  • 1565 Views
  • 6 replies
  • 3 likes

Solved!! Spotify starting automatically

Out of the blue Spotify decided to start automatically when I boot my PC. In the Spotify settings it is NOT set to start after logging in and in my startup settings Spotify is disabled. The Spotifty Windows app is not installed.I already tried reinst...

  • Music Fan
  • Out of the blue Spotify decided to start automatically when I boot my PC. In the Spotify settings it is NOT set to start after logging in and in my startup settings Spotify is disabled. The Spotifty ...
  • Dubbels
  • Music Fan
  • 21222 Views
  • 10 replies
  • 3 likes
  • Windows
  • 21222 Views
  • 10 replies
  • 3 likes

My top recommendations for you is not updating nor is my discover weekly playlist?

My top recommendations for you is not updating nor is my discover weekly playlist. My Top Recomendations has not updated for about 2 weeks, and my discover weekly hasn;t for one week. What can I do?

  • Newbie
  • My top recommendations for you is not updating nor is my discover weekly playlist. My Top Recomendations has not updated for about 2 weeks, and my discover weekly hasn;t for one week. What can I do?
  • 520 Views
  • 0 replies
  • 3 likes
  • 520 Views
  • 0 replies
  • 3 likes

App on Windowa computer

It would'nt let me play anything because it said I was offline, so I restarted my computer and that did not work. Then I logged out, and it would let me put my information in, but wouldn't log me in. So then, I reinstalled the app and it still will n...

  • Newbie
  • It would'nt let me play anything because it said I was offline, so I restarted my computer and that did not work. Then I logged out, and it would let me put my information in, but wouldn't log me in....
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

No local files from OneDrive Music folder appearing on Windows 10 app

I tried adding my music library located in C:/Users/name/OneDrive/Music as a local files source. However, nothing appears in the Local Files page on the Spotify app. I noticed if I copy an album from there into C:/Users/name/Music, and then add that ...

  • Newbie
  • I tried adding my music library located in C:/Users/name/OneDrive/Music as a local files source. However, nothing appears in the Local Files page on the Spotify app.   I noticed if I copy an a...
  • 473 Views
  • 0 replies
  • 3 likes
  • 473 Views
  • 0 replies
  • 3 likes

Radio on other device but not on desktop app?

Apparently I can now use artist radio on android and start radio on web player but not on desktop app? Is this intended? I'm on Spotify Thailand. Kind Regards.

  • Casual Listener
  • Apparently I can now use artist radio on android and start radio on web player but not on desktop app? Is this intended?   I'm on Spotify Thailand.   Kind Regards.
  • dancyfits
  • Regular
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Dit nummer is niet beschikbaar. Als het bestand op je computer staat, kun je het importeren.

Dit nummer is niet beschikbaar. Als het bestand op je computer staat, kun je het importeren. Deze foutmelding krijg ik de laatste dagen bij alle nummers die ik aanklik.Ik hoor verder ook geen muziek en zie niks afspelen. Opnieuw gedownload en oude ve...

  • Newbie
  • Dit nummer is niet beschikbaar. Als het bestand op je computer staat, kun je het importeren.   Deze foutmelding krijg ik de laatste dagen bij alle nummers die ik aanklik. Ik hoor verder ook g...
  • Esger
  • Casual Listener
  • 27584 Views
  • 13 replies
  • 3 likes
  • Windows
  • 27584 Views
  • 13 replies
  • 3 likes

Windows 10 app keeps disppearing

See image. Spotify can be seen in the task manager so IT IS running and I can play/pause/skip tracks with my media keys but Spotify is no where to be found in the taskbar nor the notification area. I have to force close Spotify via the task manager t...

  • Visitor
  • See image. Spotify can be seen in the task manager so IT IS running and I can play/pause/skip tracks with my media keys but Spotify is no where to be found in the taskbar nor the notification area. I...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Playlists keep disappearing and.....

My playlists will sometimes disappear and will be replaced with random foreign ones, have I been hacked or is this a spotify issue? It is really annoying to have to always recover them and is a big concern to me as well.

  • Newbie
  • My playlists will sometimes disappear and will be replaced with random foreign ones, have I been hacked or is this a spotify issue? It is really annoying to have to always recover them and is a big c...
  • Sebasty
  • Community Legend
  • 1257 Views
  • 1 replies
  • 0 likes
  • 1257 Views
  • 1 replies
  • 0 likes

Autofilled queue

Hi, i know that this topic already exists but there is no solution i found helpfulmy qeue is being autofilled automatically, i tried to delete it, added some songs manually, but nothing worked, i can´t listen to music i want, even skip the songs in q...

  • Newbie
  • Hi, i know that this topic already exists but there is no solution i found helpful my qeue is being autofilled automatically, i tried to delete it, added some songs manually, but nothing worked, i c...
  • Sebasty
  • Community Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

Now playing bar disappears when fullscreen on 4th monitor

Whenever I move the Spotify window to my 4th monitor and scale it, maximize or full screen the window the now playing bar disappears. Here's what it looks like: https://gyazo.com/28cc1feaaed1a8705ffe3bb2069f8e6cDoesn't happen on any of my other monit...

  • Newbie
  • Whenever I move the Spotify window to my 4th monitor and scale it, maximize or full screen the window the now playing bar disappears.  Here's what it looks like: https://gyazo.com/28cc1f...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Unable to Migrate some of your data

I know there are a couple of posts about this error on startup and I have attemptd to follow the solutions, however I am never able to remove Spotify to do a clean install. Task manager shows two versions of spotiyI can remove one - but when i try an...

  • Newbie
  • I know there are a couple of posts about this error on startup and I have attemptd to follow the solutions, however I am  never able to remove Spotify to do a clean install.   Task manage...
  • 300 Views
  • 0 replies
  • 1 likes
  • 300 Views
  • 0 replies
  • 1 likes

[FR] Creer une playlist similaire...

Bonjour, Voila, j'ecoute souvent les "Decouverte de la semaine" et parfois j'aime bien donc je cree une playlist mais j'aimerais savoir a quoi sers l'option "creer une playlist similaire" elle est toujours grise chez moi donc je m'amuse a ajouter une...

  • Newbie
  • Bonjour,   Voila, j'ecoute souvent les "Decouverte de la semaine" et parfois j'aime bien donc je cree une playlist mais j'aimerais savoir a quoi sers l'option "creer une playlist similaire" e...
  • 1876 Views
  • 0 replies
  • 6 likes
  • 1876 Views
  • 0 replies
  • 6 likes