Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11974 Views

105 replies

47 likes

  • 11974 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1419 Views

15 replies

2 likes

Possible Bug
  • 1419 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3515 Views

39 replies

2 likes

  • 3515 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9019 Views

0 replies

4 likes

  • 9019 Views
  • 0 replies
  • 4 likes

Lil Peep's new album removed from spotify?

Lil Peeps's album, God is good, we love you Lil peep, is not on Spotify anymore. I don't know if its just in my country (Denmark) or if it's all over the world. Can't imagine that is all over the world because I don't see any complaints about it. Whe...

Newbie

Lil Peeps's album, God is good, we love you Lil peep, is not on Spotify anymore. I don't know if its just in my country (Denmark) or if it's all over the world. Can't imagine that is a...

phan_times

Community Legend

6893 Views

1 replies

1 likes

  • 6893 Views
  • 1 replies
  • 1 likes

I keep getting an error message 'This song is not available'

Hello, I am getting very frustrated with my issue right now. So I can't play one song on my playlist. It used to work fine, but after a while, it stopped working... It works fine if I play it on my main acct. but I wanted to play it on my second acct...

Visitor

Hello,   I am getting very frustrated with my issue right now. So I can't play one song on my playlist. It used to work fine, but after a while, it stopped working...   It works fine if...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

[Desktop] Right-clicking two songs in a row removes wrong song

While viewing a playlist, if you right-click one track and then right-click a different track, then select "Remove From This Playlist", it'll remove the first track you clicked rather than the currently selected one. From what I can tell, all the oth...

Casual Listener

While viewing a playlist, if you right-click one track and then right-click a different track, then select "Remove From This Playlist", it'll remove the first track you clicked rather than the curren...

562 Views

0 replies

0 likes

bug
  • 562 Views
  • 0 replies
  • 0 likes

Solved!! My speakers and computer sound work fine but spotify makes no sound when I press play

Other programs such as Windows Media Player will play sound when I press play however Spotify won't and I was wondering what was wrong. My speaker and computer sound configuration settings haven't changed but it just stopped working!!!! Help Please.

Casual Listener

Other programs such as Windows Media Player will play sound when I press play however Spotify won't and I was wondering what was wrong. My speaker and computer sound configuration settings haven't ch...

SR1998

Newbie

128624 Views

40 replies

5 likes

  • 128624 Views
  • 40 replies
  • 5 likes

The new client is buggy and bad

1. I REALLY WISH I HAD MY TOTALLY NORMAL MENU BAR BACK. Don't use hamburger menus when we have lots of screen space. This is not a telephone, it is a computer. 2. It doesn't maximize properly, instead it leaves like 4 px of space on each side of the ...

Newbie

1. I REALLY WISH I HAD MY TOTALLY NORMAL MENU BAR BACK. Don't use hamburger menus when we have lots of screen space. This is not a telephone, it is a computer.   2. It doesn't maximize properl...

553 Views

0 replies

1 likes

  • 553 Views
  • 0 replies
  • 1 likes

Spotify gets offline contantly in spite of running internet connection

Shortly after starting Spotify on Windows 10, I get the note that no internet connection can be found. Error Code 4. Look at the screenshot (it´s German)In fact, my internet is running fast and stable. I have this problem for weeks now! I´ve already ...

Newbie

Shortly after starting Spotify on Windows 10, I get the note that no internet connection can be found. Error Code 4. Look at the screenshot (it´s German) In fact, my internet is running fast an...

mcc1ane

Music Fan

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

English Spotify in Germany

Hello,Is it possible to set English as main language, though I use Spotify in Germany ? on my iPhone it's English, but on the pc browser in German. Thanks

Casual Listener

Hello, Is it possible to set English as main language, though I use Spotify in Germany ?  on my iPhone it's English, but on the pc browser in German.   Thanks

mrtylmz

Casual Listener

884 Views

1 replies

1 likes

  • 884 Views
  • 1 replies
  • 1 likes

Album doesn't play on Desktop, but plays on Smartphone

I've come across with an unusual issue on Spotify: while trying to listen to Red Hot Chili Peppers' The Getaway, I've received the message "This song is not available. If you have the file on your computer you can import it". Since the songs of the a...

Newbie

I've come across with an unusual issue on Spotify: while trying to listen to Red Hot Chili Peppers' The Getaway, I've received the message "This song is not available. If you have the file on your co...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

For people who have issues with importing songs to Spotify

Alright, so recently on spotify I was having issues with importing certain songs over as when you go to local files, everything just dies and you can't actually find mp3, and mp4 files. That was, until I realized how brain-dead I was, when I decided ...

Newbie

Alright, so recently on spotify I was having issues with importing certain songs over as when you go to local files, everything just dies and you can't actually find mp3, and mp4 files. That was, unt...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

The famous black screen

The famous black screen when opening the app, we should not have to resort to fixs, I pay for a premium service. this could be solved if I could change the **bleep**ing install locaiton. ffs why does it default to app data, whats wrong with program f...

Newbie

The famous black screen when opening the app, we should not have to resort to fixs, I pay for a premium service.   this could be solved if I could change the **bleep**ing install locaiton. ffs...

520 Views

0 replies

1 likes

  • 520 Views
  • 0 replies
  • 1 likes

"Share my activity in spotify" slider always disabled?

Hey guys, so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but in the desktop app the slider constantly stays disabled (after...

Casual Listener

Hey guys,   so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but in...

705 Views

0 replies

0 likes

Activity Feed Problem
Android
Desktop
iOS
  • 705 Views
  • 0 replies
  • 0 likes

Destop Music is not Sync with Music on the Phone

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they all seem to be there. I can stream then to my pc bu...

Casual Listener

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they ...

minnie2004k

Casual Listener

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Can't see button to download songs for offline listening

Hello! I've been trying to follow the directions provided on https://support.spotify.com/us/using_spotify/the_basics/listen-offline/ but on my client there is no "Download" button on the client (screenshot attached). I have a Spotify Family subscript...

Visitor

Hello! I've been trying to follow the directions provided on https://support.spotify.com/us/using_spotify/the_basics/listen-offline/ but on my client there is no "Download" button on the client ...

Soundofus

Community Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Downloading music...

every i start up the pc and spotify, this starts downloading the playlist again EVERY time... :c

Casual Listener

every i start up the pc and spotify, this starts downloading the playlist again EVERY time... :c

user-removed

Not applicable

653 Views

3 replies

0 likes

  • 653 Views
  • 3 replies
  • 0 likes

Problem with spotify. Import

I have a windows laptop and i have tried to fix this problem, but i keep getting a pop up saying this song is not available, if you have this file you can import it. I have tried to find a solution but i can't.someone please help!!!!!!!!!!!!!!!

Newbie

I have a windows laptop and i have tried to fix this problem, but i keep getting a pop up saying this song is not available, if you have this file you can import it. I have tried to find a solution b...

Soundofus

Community Legend

1214 Views

1 replies

0 likes

  • 1214 Views
  • 1 replies
  • 0 likes

How to change Spotify output device

I just spent a few weeks searching this (non non-stop) and finally figured out how to do it, so here's a tutorial I made so no one else gets stuck with this issue. Ever.https://youtu.be/kekG3HBDNsM

Newbie

I just spent a few weeks searching this (non non-stop) and finally figured out how to do it, so here's a tutorial I made so no one else gets stuck with this issue. Ever. https://youtu.be/kekG3...

Mr_R00k

Newbie

71111 Views

3 replies

21 likes

Windows
  • 71111 Views
  • 3 replies
  • 21 likes

Solved!! Playlists gone

A while ago I missed a playlist. I couldn't find it anymore on my Android phone, nor on my desktop. I thought that I maybe had misclicked once and accidently deleted my playlist, but know it seems that more playlists have disappeared since then. I am...

Casual Listener

A while ago I missed a playlist. I couldn't find it anymore on my Android phone, nor on my desktop. I thought that I maybe had misclicked once and accidently deleted my playlist, but know it seems th...

phan_times

Community Legend

4066 Views

3 replies

0 likes

  • 4066 Views
  • 3 replies
  • 0 likes

local files are being played instead of the actual song in spotify

local file with same song name and artist is being played instead of the actual song from that album. the local version being played is a live version of "i've had it" by alex chilton, instead of "i've had it" from the album like flies on sherbert. i...

Newbie

local file with same song name and artist is being played instead of the actual song from that album. the local version being played is a live version of "i've had it" by alex chilton, instead of "i'...

742 Views

0 replies

1 likes

  • 742 Views
  • 0 replies
  • 1 likes

Videos: We're not able to play this video in your current location

I'm receiving the error message: We're not able to play this video in your current location" whenI try to play videos on Spotify in the Android app and Windows 10. I have done full reinstalls on both devices, and still no fix. I am in the United Stat...

Newbie

I'm receiving the error message: We're not able to play this video in your current location" whenI try to play videos on Spotify in the Android app and Windows 10. I have done full reinstalls on...

carlosxn

Casual Listener

1469 Views

1 replies

3 likes

  • 1469 Views
  • 1 replies
  • 3 likes

web player not working on chrome

i dont know if this is the right place for this but the spotify web player is not working at all on chrome. whenever i click on anything it either makes me log in again or does nothing.

Newbie

i dont know if this is the right place for this but the spotify web player is not working at all on chrome. whenever i click on anything it either makes me log in again or does nothing.

892 Views

0 replies

2 likes

  • 892 Views
  • 0 replies
  • 2 likes