Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83240 Views

40 replies

68 likes

  • 83240 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789633 Views

503 replies

64 likes

  • 789633 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22274 Views

22 replies

6 likes

  • 22274 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3001 Views

0 replies

4 likes

  • 3001 Views
  • 0 replies
  • 4 likes

Same song, but is different in windows app and android app

Hello,I've found an issue:for this song (and maybe other) :100eme etageByVegastarDuration3:36 The song is "correct" on the windows app but when I switch to Android (in my car) the song is different, it's an alternate version (it's should be the same ...

Casual Listener

Hello, I've found an issue: for this song (and maybe other) : 100eme etage By Vegastar Duration 3:36   The song is "correct" on the windows app but when I switch to Android (in my car) ...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Spotify constantly says songs not available

I have a spotify premium account and the player routinely cannot play ANY songs. I will restart the application a number of times, but it will just do the same thing over and over and it happens almost every day. This is unacceptable when I am paying...

Newbie

I have a spotify premium account and the player routinely cannot play ANY songs.  I will restart the application a number of times, but it will just do the same thing over and over and it happen...

Haaksr

Casual Listener

709 Views

4 replies

2 likes

  • 709 Views
  • 4 replies
  • 2 likes

Cant play certain songs on album

Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below

Casual Listener

Hi,   Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below    

Jackieimani

Casual Listener

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
  • 0 likes

This radio station cannot be started

Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be started. Please try with something else" error. Seem...

Music Fan

Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be s...

Valderei

Newbie

3693 Views

3 replies

1 likes

Windows
  • 3693 Views
  • 3 replies
  • 1 likes

Spotify not casting through Web Application (ChromeCast)

Hi All!I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work. When I press the cast option - Spotify opens on the TV but says the connection times out. This only happens on my Web Appl...

Newbie

Hi All! I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work.  When I press the cast option - Spotify opens on the TV but...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Solved!! Windows 10 Taskbar/Start button not working due to Spotify - multiple users affected

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. As soon as you uninstall or deactivate Spoitfy autostart and...

Casual Listener

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that.   ...

florio

Casual Listener

3866 Views

2 replies

0 likes

  • 3866 Views
  • 2 replies
  • 0 likes

Superuser Contribution Low quality on desktop even when High quality streaming is enabled(windows 10)

Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to start in high quality mode and then seems to switch ...

Casual Listener

Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to s...

pranav26

Casual Listener

1467 Views

3 replies

0 likes

  • 1467 Views
  • 3 replies
  • 0 likes

Muffled Audio

Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify to no avail. Is this a common problem? Is there a wa...

Newbie

Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify t...

moondrgns

Newbie

6598 Views

6 replies

2 likes

  • 6598 Views
  • 6 replies
  • 2 likes

Spotify app for Windows 10 - ordinateur

Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur.Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter et je m'identifis ; deja la le bouton "se connecter a...

Newbie

Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur. Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter ...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Playlist menu item inaccessible

The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.

Casual Listener

The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.

Sebasty

Community Legend

1132 Views

7 replies

0 likes

  • 1132 Views
  • 7 replies
  • 0 likes

new releases missing some tracks

hi everyone.spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone?if it's for all , why should it be?:/I really can't find a place on web that just lists new mu...

Newbie

hi everyone. spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone? if it's for all , why should it be?:/ ...

Sebasty

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Inicio lento

Buenos diasTengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia funcionar bien.

Newbie

Buenos dias Tengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia ...

798 Views

0 replies

6 likes

  • 798 Views
  • 0 replies
  • 6 likes

Another Error Code 4

I have been listening to spotify at work for a while. Just this week I got the error message "No internet connection detected. Spotify will automatically try to reconnect when it detects an internet connection (error code:4)." This issue is specific ...

Newbie

I have been listening to spotify at work for a while. Just this week I got the error message  "No internet connection detected. Spotify will automatically try to reconnect when it detects an in...

JordanCW

Casual Listener

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

Playlists stuck in "Loading..."

Sometimes it works when you click on the playlist to update the title. 

Newbie

Sometimes it works when you click on the playlist to update the title.  

Sebasty

Community Legend

469 Views

1 replies

0 likes

Loading...
  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Using Spotify Logo In Playlist Artwork

Can I use the Spotify logo on my personal playlists? I am not promoting anything. I am just creating my playlist artworks. It looks nice. So is it possible?

Music Fan

Can I use the Spotify logo on my personal playlists? I am not promoting anything. I am just creating my playlist artworks. It looks nice. So is it possible?

Sebasty

Community Legend

4298 Views

1 replies

0 likes

  • 4298 Views
  • 1 replies
  • 0 likes

Sidebar not working

All of a sudden the ones I follow dissapeared in the sidebar. I've tried to re-install Spotify several times, but still not visible??

Casual Listener

All of a sudden the ones I follow dissapeared in the sidebar. I've tried to re-install Spotify several times, but still not visible??

AC2017

Newbie

2518 Views

1 replies

0 likes

  • 2518 Views
  • 1 replies
  • 0 likes

Can't add songs from "Local Files" to the playlist "Songs" if Spotify doesn't contain them already

Hello, everyone, I'm trying to add songs from my "Local Files" playlist dragging and dropping to the "Songs" playlist in "Your Library". However, this only works if Spotify contains the selected song in its database. I only wanted to know why the app...

Regular

Hello, everyone,  I'm trying to add songs from my "Local Files" playlist dragging and dropping to the "Songs" playlist in "Your Library". However, this only works if Spotify contains the sele...

1711 Views

0 replies

1 likes

Adding to library
Favorite Songs
local files
  • 1711 Views
  • 0 replies
  • 1 likes

Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

Hi, Im stuck without login on the Windows App using Windows 10.I also tried to install using the .exe installer but the problems is the same. If i try to login with facebook the pop-u opens ok telling:Spotify Facebook AuthenticationYou may now close ...

Newbie

Hi,   Im stuck without login on the Windows App using Windows 10. I also tried to install using the .exe installer but the problems is the same.   If i try to login with facebook the p...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

"Set the same volume level for all songs" doesn't work

So, now the setting is finally saved again after two months, but as far as I can tell, it doesn't do anything. Here are two song loudness measurements: Meteor - DjynthAverage LAF: 80.0 dBA Perturbator, Arcade High - DevianceAverage LAF: 88.0 dBA The ...

Gig Goer

So, now the setting is finally saved again after two months, but as far as I can tell, it doesn't do anything. Here are two song loudness measurements:   Meteor - Djynth Average LAF: 80.0 dBA...

bpmwriter

Casual Listener

10151 Views

7 replies

15 likes

  • 10151 Views
  • 7 replies
  • 15 likes

Create Playlist by drag-and-drop

Hi, suddenly I can't create playlists anymore by dragging and dropping the album into a folder. It seems any drag-and-drop functionality is gone (on Windows). Now it's similar to my Android where a second step is necessary. First create an empty new ...

Music Fan

Hi,   suddenly I can't create playlists anymore by dragging and dropping the album into a folder. It seems any drag-and-drop functionality is gone (on Windows). Now it's similar to my Android ...

2097 Views

0 replies

2 likes

  • 2097 Views
  • 0 replies
  • 2 likes