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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89116 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

833936 Views

530 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32842 Views

33 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3820 Views

0 replies

4 likes

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Alt+left/right arrows behavior changed in latest update

In the latest update (I installed it maybe Tuesday 3/20?), I noticed that the alt+arrow key behavior changed, and not for the better. Now, when I'm typing in the search bar, and I make a mistake in a previous word, I press alt+left-arrow as I always ...

Casual Listener

In the latest update (I installed it maybe Tuesday 3/20?), I noticed that the alt+arrow key behavior changed, and not for the better.  Now, when I'm typing in the search bar, and I ma...

824 Views

0 replies

1 likes

Alt+arrow key bug
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Many unknown songs appear in my playlist ! why ?

There appear about 20 unknown songs in my songlist in the library. When i delete them, some days later they appear again. I deleted them for about 10 times but they reappear again and gain.

Newbie

There appear about 20 unknown songs in my songlist in the library. When i delete them, some days later they appear again. I deleted them for about 10 times but they reappear again and gain.

Sebasty

Community Legend

2062 Views

1 replies

0 likes

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Shuffle is broken on big playlists

When you have a lot of songs in a playlist, the shuffle function is clearly broken. If I sort my playlist on track title, only songs beginning with "0-B" as their first letter is played. When I sort on artist and enable shuffle, only tracks by artist...

Regular

When you have a lot of songs in a playlist, the shuffle function is clearly broken. If I sort my playlist on track title, only songs beginning with "0-B" as their first letter is played. When I sort ...

gfoxedwards

Newbie

6739 Views

12 replies

17 likes

Windows
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I lost a lot of important messeges

I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is there a way that can happen?

Newbie

I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is t...

365 Views

0 replies

0 likes

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Song goes on for 6 minutes

I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spotify it said the song was 6 minutes long how can i fix this. W...

Casual Listener

I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spot...

PotionsYT

Casual Listener

462 Views

1 replies

0 likes

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  • 1 replies
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Impossible to delete or move a song from playlist

Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that I have moved or deleted. They appear in the player...

Newbie

Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that...

403 Views

0 replies

0 likes

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SSL Proxy

Trying to get spotify to work behind a SSL proxy.So the corp proxy replaces the servers SSL cert with one of its own. I am thinking this is what spotify is failing. Any one know what the destination ip / hostnames spotify use A

Casual Listener

Trying to get spotify to work behind a SSL proxy. So the corp proxy replaces the servers SSL cert with one of its own.   I am thinking this is what spotify is failing.   Any one know w...

967 Views

0 replies

2 likes

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  • 2 likes

Artist names in Japanese Katakana even after changing the language setting to English...

Why are artist names still in Japanese Katakana even after I changed the language setting to English? Anway to fix this problem easily? I'm using Spotify version 1.0.53.758.gde3fc4b2 in Windows 10 Pro. Here are screenshots of my Spotify app:

Newbie

Why are artist names still in Japanese Katakana even after I changed the language setting to English? Anway to fix this problem easily?   I'm using Spotify version 1.0.53.758.gde3fc4b2 in...

ddvindas

Regular

3140 Views

2 replies

7 likes

Windows
  • 3140 Views
  • 2 replies
  • 7 likes

X button doesn't have the same behavior as Cntrl+Shift+Q

Hi,If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t.For example, when I start the app the first time, the song A is in the session, then I play so...

Casual Listener

Hi, If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t. For example, when I start the app the...

477 Views

0 replies

0 likes

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Song stops short, then skips to songs that aren't even on my playlist

Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters. I start playing my playlist, random. Song will play for anywhere from 15 seconds to two min...

Casual Listener

Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters.   I start playing my playlist, ra...

drakenatasha

Casual Listener

690 Views

1 replies

0 likes

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  • 1 replies
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Same song, but is different in windows app and android app

Hello,I've found an issue:for this song (and maybe other) :100eme etageByVegastarDuration3:36 The song is "correct" on the windows app but when I switch to Android (in my car) the song is different, it's an alternate version (it's should be the same ...

Casual Listener

Hello, I've found an issue: for this song (and maybe other) : 100eme etage By Vegastar Duration 3:36   The song is "correct" on the windows app but when I switch to Android (in my car) ...

317 Views

0 replies

0 likes

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Spotify constantly says songs not available

I have a spotify premium account and the player routinely cannot play ANY songs. I will restart the application a number of times, but it will just do the same thing over and over and it happens almost every day. This is unacceptable when I am paying...

Newbie

I have a spotify premium account and the player routinely cannot play ANY songs.  I will restart the application a number of times, but it will just do the same thing over and over and it happen...

Haaksr

Casual Listener

740 Views

4 replies

2 likes

  • 740 Views
  • 4 replies
  • 2 likes

Cant play certain songs on album

Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below

Casual Listener

Hi,   Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below    

Jackieimani

Casual Listener

438 Views

2 replies

0 likes

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  • 2 replies
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This radio station cannot be started

Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be started. Please try with something else" error. Seem...

Music Fan

Looking in the forum, it appears this was an issue back in 2014 as well... no matter what artist, song, or playlist I choose to start a radio station, I always get the "This radio station cannot be s...

Valderei

Newbie

3723 Views

3 replies

1 likes

Windows
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  • 3 replies
  • 1 likes

Spotify not casting through Web Application (ChromeCast)

Hi All!I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work. When I press the cast option - Spotify opens on the TV but says the connection times out. This only happens on my Web Appl...

Newbie

Hi All! I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work.  When I press the cast option - Spotify opens on the TV but...

482 Views

0 replies

0 likes

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Solved!! Windows 10 Taskbar/Start button not working due to Spotify - multiple users affected

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. As soon as you uninstall or deactivate Spoitfy autostart and...

Casual Listener

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that.   ...

florio

Casual Listener

3906 Views

2 replies

0 likes

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Superuser Contribution Low quality on desktop even when High quality streaming is enabled(windows 10)

Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to start in high quality mode and then seems to switch ...

Casual Listener

Ever since the last update of the spotify app(3/12/18) I notice a significant drop in the quality of the stream so much so that you can't continue to listen. Every time I launch the app it seems to s...

pranav26

Casual Listener

1507 Views

3 replies

0 likes

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  • 3 replies
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Muffled Audio

Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify to no avail. Is this a common problem? Is there a wa...

Newbie

Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify t...

moondrgns

Newbie

6861 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Spotify app for Windows 10 - ordinateur

Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur.Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter et je m'identifis ; deja la le bouton "se connecter a...

Newbie

Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur. Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter ...

475 Views

0 replies

0 likes

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Playlist menu item inaccessible

The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.

Casual Listener

The menu item isn't availabe, I can't download any playlist due to the missing menu item. please help, thanks.

Sebasty

Community Legend

1172 Views

7 replies

0 likes

  • 1172 Views
  • 7 replies
  • 0 likes