Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11947 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1413 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
3498 Views
39 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
As subject, Does anyone has solution?https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9
As subject, Does anyone has solution? https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9
Casual Listener
659 Views
2 replies
0 likes
So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every single song on my playlists. Is there a way to solve th...
So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every sing...
Casual Listener
754 Views
3 replies
0 likes
I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.
I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.
Community Legend
635 Views
1 replies
0 likes
I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the programme on my computer anywhere, unless I go to the Wi...
I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the progr...
Community Legend
15182 Views
5 replies
0 likes
Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to the album "The very best of" by Baccara, but this issue happen...
Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to th...
Gig Goer
565 Views
1 replies
0 likes
I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the beginning of Spotify, this track has been listened t...
I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the b...
Newbie
11109 Views
2 replies
0 likes
Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be deleted from my playlists? Thanks,Billie
Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be ...
501 Views
0 replies
0 likes
Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 240 artistes, ceci dans le seul but d'être tenu informé des nouvea...
Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 24...
Newbie
4864 Views
5 replies
1 likes
Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. Please Fix it, or add in Spotify settings - selection fro off this.Thanks
Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. P...
Newbie
305463 Views
128 replies
75 likes
when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.
when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.
Casual Listener
1777 Views
4 replies
0 likes
This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn't work; rebooting doesn't work. The app is permane...
This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn...
Newbie
6628 Views
2 replies
2 likes
When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in screen. My guess is that the application will remain...
When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in s...
488 Views
0 replies
0 likes
Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices.My Iphone can find all of them.Interesting Part: As soon as i connect my Iphone with a Device its available ...
Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices. My Iphone can find all of them. Interesting P...
Casual Listener
30461 Views
4 replies
1 likes
Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post: https://community.spotify.com/t5/Desktop-Mac/Genres-Moods-Don-...
Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post:&nb...
Regular
1349 Views
2 replies
5 likes
The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn't show this issue (we're the only two collaborators). A...
The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn...
Newbie
1212 Views
1 replies
0 likes
Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues to play those songs every time?
Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues...
Community Legend
1001 Views
1 replies
0 likes
The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.
The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.
Community Legend
1256 Views
1 replies
0 likes
All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a circle and won't load no matter how long I wait. Do...
All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a ...
Community Legend
634 Views
1 replies
0 likes
I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I can work out, there is no way for me to see the rest of the te...
I'm not sure if this annoys anyone else, but when text beneath the tiles on - for example - the "Browse" pane is too long, the ending is cut off and replaced with an ellipsis. As far as I c...
935 Views
0 replies
1 likes
Let's assume I have multiple folders, subfolders, and playlists. I choose to go to folder X and press PLAY (to play all songs within that folder) When I click on a album cover I expect Spotify to take me to the exact place where the song is (the play...
Let's assume I have multiple folders, subfolders, and playlists. I choose to go to folder X and press PLAY (to play all songs within that folder) When I click on a album cover...
Community Legend
876 Views
1 replies
0 likes
