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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144738 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129509 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10909 Views

1 replies

6 likes

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Superuser Contribution Spotify won't even start up (acting like image)

Hello everyone, I've been having a very frusturating past few days with my spotify on my computer. It's the only thing I have an issue with. When I click on the Spotify icon on my desktop it acts like an image. No loading, no pop ups nothing. It's li...

Newbie

Hello everyone, I've been having a very frusturating past few days with my spotify on my computer. It's the only thing I have an issue with. When I click on the Spotify icon on my desktop it acts lik...

Alfredo

Roadie

342 Views

1 replies

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Superuser Contribution Spotify pause/stop in game?

Hello, is here any option how to pause/stop spotify when Iam in the game? Thank you.

Newbie

Hello, is here any option how to pause/stop spotify when Iam in the game?  Thank you.

Alfredo

Roadie

6755 Views

1 replies

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Probleme de lecture des musique : "Cette chanson n'est pas disponible, etc ...."

Bonjour, apres avoir lu un tas de conseils sur la communaute spotify et tente les choses suivantes : - Desinstallation et reinstallation de l'exe de spotify- Redemarrage de "Windows Audio"- Desactiver et Activer l'Acceleration Materielle- Redemarrer ...

Casual Listener

Bonjour,   apres avoir lu un tas de conseils sur la communaute spotify et tente les choses suivantes :   - Desinstallation et reinstallation de l'exe de spotify - Redemarrage de "Windo...

1998 Views

0 replies

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Playlist don't show up when trying to add a song

Brief description of the issue: When trying to add a song to one of my playlists I select the folder in which my playlists are but it only shows 3 lists while I have 19Steps to reproduce the issue:First I did this: Started the spotify app and searche...

Newbie

Brief description of the issue: When trying to add a song to one of my playlists I select the folder in which my playlists are but it only shows 3 lists while I have 19 Steps to reproduce the issue:...

461 Views

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Superuser Contribution Search for songs by year doesn't work

I'm trying to search for songs from a specific year, using the search string year:1992I used 1992 as an example.But I get no results. Neither on an updated Spotify on two different PCs or my android phone. The weird thing is that for example genre:ja...

Casual Listener

I'm trying to search for songs from a specific year, using the search string   year:1992 I used 1992 as an example. But I get no results. Neither on an updated Spotify on two different P...

posseliten

Casual Listener

1401 Views

7 replies

6 likes

Search
year
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No sound from only spotify

Hi,I use the spotify application for windows (not the windows 10 version).Since yesterday, no sound comes from spotify, yet I hear the other applications of my computers. I've tried :- Re-Install Spotify- Check my drivers- Unplug and reconnect my hea...

Newbie

Hi, I use the spotify application for windows (not the windows 10 version). Since yesterday, no sound comes from spotify, yet I hear the other applications of my computers.   I've tried...

Dj_Romy_Fi

Music Fan

82345 Views

13 replies

5 likes

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Superuser Contribution Cannot login to desktop player

My computer recently moved to a new site. I am connected to wifi, but when I try to login to desktop player, nothing happens. I enter my username and password, but nothing happens after - it doesn't say login failed or anything. I uninstalled and rei...

Casual Listener

My computer recently moved to a new site. I am connected to wifi, but when I try to login to desktop player, nothing happens. I enter my username and password, but nothing happens after - it doesn't ...

hilldaniel55

Casual Listener

1558 Views

3 replies

0 likes

Desktop
Login
player
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Superuser Contribution I just bought premium to try and fix an issue but it still occurs.

Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not my headphones. I'm on Windows 10. My internet conn...

Regular

Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not...

ZullyB

Roadie

364 Views

1 replies

0 likes

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Superuser Contribution Error 11 - no previous solutions working

Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device. - I have 31+ GB free - i7, 8gb ram Surface Pro 4- no other programs running when turning it on (or sometimes just Chrome) I've tried:- reinstall...

Casual Listener

Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device.     - I have 31+ GB free  - i7, 8gb ram Surface Pro 4 - no other prog...

robotllama

Casual Listener

354 Views

2 replies

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Superuser Contribution Can´t put a picture on my plaslist

I cant put a picture on a playlist I created. It doesnt have the option by clicking with the left button of the mouse or to click on the previous picture.What should I do?

Newbie

I cant put a picture on a playlist I created. It doesnt have the option by clicking with the left button of the mouse or to click on the previous picture. What should I do?

djfah

Gig Goer

2602 Views

2 replies

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Audio sound and bass reduction when Spotify not in focus

I'm using Spotify on Windows 10, and for the most part think it's great. I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. I've looked at settings in the App and in Windows. Can anyone he...

Newbie

I'm using Spotify on Windows 10, and for the most part think it's great.   I am however having a frustrating issue - when the app is not in focus, volume greatly reduces, along with bass. &nb...

583 Views

0 replies

1 likes

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Playlists take FOREVER to load!

I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to Playlist". Only the first couple of Playlists (in alphabe...

Music Fan

I'm on Windows 10 Professional, and when I try to add a new song to one of my playlists using the Spotify Desktop Application almost NONE of my playlists show when i click the ... then "Add to P...

1008 Views

0 replies

0 likes

Playlist functionality
Playlist problem
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NEW GUI PLEASE!!

I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.

Music Fan

I've been using 0.9.7.16 version for many years now because I hate that black theme. Can spotify please make it possible for users to change the theme? The black theme is just horrible.

370 Views

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Bad display of artists on the start bar

When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtidm2F9js5NHMozM9 https://i.imgur.com/e7oqlyZ.png Jimm...

Visitor

When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtid...

user-removed

Not applicable

480 Views

2 replies

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We're not able to play this video in your current location

Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not inhibit other (paying) users from experiencing the s...

Newbie

Playlists with Video's in them that are not available in my location cause Spotify to stop playing altogether. This is evident even in Spotify created playlists. Introducing new features should not i...

956 Views

0 replies

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Spotify desktop app keeps pausing

Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t seem to find another topic about this issue. Does ...

Casual Listener

Spotify just updated on my computer (Windows 10) and now it keeps pausing randomly. I tried a fix I found on here where you go to the website and sign out of everywhere but it didn’t work and I can’t...

591 Views

0 replies

4 likes

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Desktop App not working unless logged in with temp password

I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. However, when I receive a text with a password and log...

Visitor

I have my Spotify account linked to Facebook and typically use that to login. For some reason my desktop app (windows) is saying there is no internet connection when I select Login with Facebook. How...

307 Views

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Separate Artist with Same Name

This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379 however when I tried to report the same artist name using the link provided (https://community.spotify.com/t5/Staff-Announcement...

Newbie

This post perhaps duplicate with https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379   however when I tried to report the same artist name using the l...

360 Views

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Saved songs won't play in Chrome

In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?

Newbie

In Spotify online using a chrome browser, my saved songs won't play. If I search for the song, it plays normally as I would expect. Does anyone have any ideas?

318 Views

0 replies

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Spotify won’t open due to device license

Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the message “CLiP license device ID does not match the devic...

Casual Listener

Hello there, was just wondering if someone can help me. I just got a new windows computer and have the Spotify app downloaded. It worked perfectly fine but after a few hours it came up with the messa...

Hubo

Community Legend

3722 Views

4 replies

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