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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81027 Views

40 replies

68 likes

  • 81027 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775493 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17901 Views

19 replies

5 likes

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  • 19 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

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Solved!! My speakers and computer sound work fine but spotify makes no sound when I press play

Other programs such as Windows Media Player will play sound when I press play however Spotify won't and I was wondering what was wrong. My speaker and computer sound configuration settings haven't changed but it just stopped working!!!! Help Please.

Casual Listener

Other programs such as Windows Media Player will play sound when I press play however Spotify won't and I was wondering what was wrong. My speaker and computer sound configuration settings haven't ch...

SR1998

Newbie

124071 Views

40 replies

5 likes

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The new client is buggy and bad

1. I REALLY WISH I HAD MY TOTALLY NORMAL MENU BAR BACK. Don't use hamburger menus when we have lots of screen space. This is not a telephone, it is a computer. 2. It doesn't maximize properly, instead it leaves like 4 px of space on each side of the ...

Newbie

1. I REALLY WISH I HAD MY TOTALLY NORMAL MENU BAR BACK. Don't use hamburger menus when we have lots of screen space. This is not a telephone, it is a computer.   2. It doesn't maximize properl...

498 Views

0 replies

1 likes

  • 498 Views
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Spotify gets offline contantly in spite of running internet connection

Shortly after starting Spotify on Windows 10, I get the note that no internet connection can be found. Error Code 4. Look at the screenshot (it´s German)In fact, my internet is running fast and stable. I have this problem for weeks now! I´ve already ...

Newbie

Shortly after starting Spotify on Windows 10, I get the note that no internet connection can be found. Error Code 4. Look at the screenshot (it´s German) In fact, my internet is running fast an...

mcc1ane

Music Fan

540 Views

2 replies

0 likes

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English Spotify in Germany

Hello,Is it possible to set English as main language, though I use Spotify in Germany ? on my iPhone it's English, but on the pc browser in German. Thanks

Casual Listener

Hello, Is it possible to set English as main language, though I use Spotify in Germany ?  on my iPhone it's English, but on the pc browser in German.   Thanks

mrtylmz

Casual Listener

809 Views

1 replies

1 likes

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  • 1 replies
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Album doesn't play on Desktop, but plays on Smartphone

I've come across with an unusual issue on Spotify: while trying to listen to Red Hot Chili Peppers' The Getaway, I've received the message "This song is not available. If you have the file on your computer you can import it". Since the songs of the a...

Newbie

I've come across with an unusual issue on Spotify: while trying to listen to Red Hot Chili Peppers' The Getaway, I've received the message "This song is not available. If you have the file on your co...

312 Views

0 replies

0 likes

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For people who have issues with importing songs to Spotify

Alright, so recently on spotify I was having issues with importing certain songs over as when you go to local files, everything just dies and you can't actually find mp3, and mp4 files. That was, until I realized how brain-dead I was, when I decided ...

Newbie

Alright, so recently on spotify I was having issues with importing certain songs over as when you go to local files, everything just dies and you can't actually find mp3, and mp4 files. That was, unt...

353 Views

0 replies

0 likes

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The famous black screen

The famous black screen when opening the app, we should not have to resort to fixs, I pay for a premium service. this could be solved if I could change the **bleep**ing install locaiton. ffs why does it default to app data, whats wrong with program f...

Newbie

The famous black screen when opening the app, we should not have to resort to fixs, I pay for a premium service.   this could be solved if I could change the **bleep**ing install locaiton. ffs...

460 Views

0 replies

1 likes

  • 460 Views
  • 0 replies
  • 1 likes

"Share my activity in spotify" slider always disabled?

Hey guys, so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but in the desktop app the slider constantly stays disabled (after...

Casual Listener

Hey guys,   so by accident i found out, that desktop, iOS and Android settings for the spotify app are always different for my account. I want to share my activity for the friends feed, but in...

626 Views

0 replies

0 likes

Activity Feed Problem
Android
Desktop
iOS
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Destop Music is not Sync with Music on the Phone

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they all seem to be there. I can stream then to my pc bu...

Casual Listener

I have been using my phone to save and add music to my playlists and etc. But when i look on my PC most of the song dont apear to be in either of them at all., but when i go to my phone however they ...

minnie2004k

Casual Listener

576 Views

1 replies

0 likes

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Can't see button to download songs for offline listening

Hello! I've been trying to follow the directions provided on https://support.spotify.com/us/using_spotify/the_basics/listen-offline/ but on my client there is no "Download" button on the client (screenshot attached). I have a Spotify Family subscript...

Visitor

Hello! I've been trying to follow the directions provided on https://support.spotify.com/us/using_spotify/the_basics/listen-offline/ but on my client there is no "Download" button on the client ...

Soundofus

Community Legend

546 Views

1 replies

0 likes

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  • 1 replies
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Downloading music...

every i start up the pc and spotify, this starts downloading the playlist again EVERY time... :c

Casual Listener

every i start up the pc and spotify, this starts downloading the playlist again EVERY time... :c

user-removed

Not applicable

512 Views

3 replies

0 likes

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Problem with spotify. Import

I have a windows laptop and i have tried to fix this problem, but i keep getting a pop up saying this song is not available, if you have this file you can import it. I have tried to find a solution but i can't.someone please help!!!!!!!!!!!!!!!

Newbie

I have a windows laptop and i have tried to fix this problem, but i keep getting a pop up saying this song is not available, if you have this file you can import it. I have tried to find a solution b...

Soundofus

Community Legend

1062 Views

1 replies

0 likes

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  • 1 replies
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How to change Spotify output device

I just spent a few weeks searching this (non non-stop) and finally figured out how to do it, so here's a tutorial I made so no one else gets stuck with this issue. Ever.https://youtu.be/kekG3HBDNsM

Newbie

I just spent a few weeks searching this (non non-stop) and finally figured out how to do it, so here's a tutorial I made so no one else gets stuck with this issue. Ever. https://youtu.be/kekG3...

Mr_R00k

Newbie

70546 Views

3 replies

21 likes

Windows
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Solved!! Playlists gone

A while ago I missed a playlist. I couldn't find it anymore on my Android phone, nor on my desktop. I thought that I maybe had misclicked once and accidently deleted my playlist, but know it seems that more playlists have disappeared since then. I am...

Casual Listener

A while ago I missed a playlist. I couldn't find it anymore on my Android phone, nor on my desktop. I thought that I maybe had misclicked once and accidently deleted my playlist, but know it seems th...

phan_times

Community Legend

3883 Views

3 replies

0 likes

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  • 3 replies
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local files are being played instead of the actual song in spotify

local file with same song name and artist is being played instead of the actual song from that album. the local version being played is a live version of "i've had it" by alex chilton, instead of "i've had it" from the album like flies on sherbert. i...

Newbie

local file with same song name and artist is being played instead of the actual song from that album. the local version being played is a live version of "i've had it" by alex chilton, instead of "i'...

689 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Videos: We're not able to play this video in your current location

I'm receiving the error message: We're not able to play this video in your current location" whenI try to play videos on Spotify in the Android app and Windows 10. I have done full reinstalls on both devices, and still no fix. I am in the United Stat...

Newbie

I'm receiving the error message: We're not able to play this video in your current location" whenI try to play videos on Spotify in the Android app and Windows 10. I have done full reinstalls on...

carlosxn

Casual Listener

1397 Views

1 replies

3 likes

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web player not working on chrome

i dont know if this is the right place for this but the spotify web player is not working at all on chrome. whenever i click on anything it either makes me log in again or does nothing.

Newbie

i dont know if this is the right place for this but the spotify web player is not working at all on chrome. whenever i click on anything it either makes me log in again or does nothing.

844 Views

0 replies

2 likes

  • 844 Views
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  • 2 likes

Media keys don't work

Hey, I've got some problems with spotify but the message I typed somehow offends something (but there is nothing offending in there) my friends and I double checked it and found nothing and since I don't know what the problem is I've made a screensho...

Newbie

Hey, I've got some problems with spotify but the message I typed somehow offends something (but there is nothing offending in there) my friends and I double checked it and found nothing and since I d...

320 Views

0 replies

0 likes

  • 320 Views
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Random pauses during songs

When I try to play a song on my PC, randomly it stops for a few seconds, its says "Can't play current song" And then it resumer a few seconds after. I have no idea whats causing it, it was fine yesterday. The song doesn't seem to matter, and the timi...

Visitor

When I try to play a song on my PC, randomly it stops for a few seconds, its says "Can't play current song" And then it resumer a few seconds after. I have no idea whats causing it, it was fine yeste...

339 Views

0 replies

0 likes

  • 339 Views
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  • 0 likes

Sound is different when app is focused (Windows)

This started a week or so ago. When Spotify is the active window, the sound is a bit more muted, like the treble is balanced lower or something. Then when I switch to another application, the sound will change to be less muted. I'm not sure which way...

Regular

This started a week or so ago. When Spotify is the active window, the sound is a bit more muted, like the treble is balanced lower or something. Then when I switch to another application, the sound w...

ericamitchelll

Newbie

8540 Views

5 replies

4 likes

Windows
  • 8540 Views
  • 5 replies
  • 4 likes