Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49942 Views
  • 77 replies
  • 27 likes
  • 49942 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75816 Views
  • 271 replies
  • 21 likes
  • 75816 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5312 Views
  • 1 replies
  • 6 likes
  • 5312 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145453 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145453 Views
  • 0 replies
  • 26 likes

Solved!! spotify stopped working

constantly says "cannot play song". i am a free user at the moment. have been a premium user but when i had to get a new debit card the payment failed.havent renewed yet.i first tried restarting th app.next my pc. ran anti-virus and malware remover. ...

  • Casual Listener
  • constantly says "cannot play song". i am a free user at the moment. have been a premium user but when i had to get a new debit card the payment failed.havent renewed yet.i first tried restarting th a...
  • Sebasty
  • Community Legend
  • 676 Views
  • 2 replies
  • 0 likes
  • 676 Views
  • 2 replies
  • 0 likes

Re order playlists

I can no longer re order my playlists by just clicking and dragging, or any other method I could think of. Was this ability removed?

  • Casual Listener
  • I can no longer re order my playlists by just clicking and dragging, or any other method I could think of. Was this ability removed?
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Local File don't sync on my iPhone

Hi i tried to sync my local file from my pc to my iPhone,I add them to spotify and then to a playlist, but when I go on the iPhone (connected at the same wifi) the playlist is empty and when I add some songs that are on Spotify they appear istantlySo...

  • Newbie
  • Hi i tried to sync my local file from my pc to my iPhone, I add them to spotify and then to a playlist, but when I go on the iPhone (connected at the same wifi) the playlist is empty and when I add ...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Songs disappeared from my library

All the songs in my library have disappeared. I tried logging out and back in, checked on my Android app, and also referenced https://open.spotify.com/collection/tracks but they're gone. Is there any way to get them back?

  • Casual Listener
  • All the songs in my library have disappeared. I tried logging out and back in, checked on my Android app, and also referenced https://open.spotify.com/collection/tracks but they're gone. Is ther...
  • hman07
  • Casual Listener
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Bad display of artists on the start bar

When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtidm2F9js5NHMozM9 https://i.imgur.com/e7oqlyZ.png Jimm...

  • Music Fan
  • When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtid...
  • Rostov
  • Music Fan
  • 401 Views
  • 2 replies
  • 1 likes
  • 401 Views
  • 2 replies
  • 1 likes

Retrieving local files on desktop app

Hi I recently followed this procedure to delete my local files on my laptop delete "local-files.bnk"and now I need them back but they won't play on my laptop (they are synced to my phone) I've updated my preferences so that the files in the right loc...

  • Casual Listener
  • Hi I recently followed this procedure to delete my local files on my laptop    delete "local-files.bnk" and now I need them back but they won't play on my laptop (they are synced to my...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Wenn ich die Enter Taste druecke wird der naechsten Song gespielt

Hab seit kurzen neue PC mit Windows 10, immer wenn ich jetzt Spotify offen habe und die Enter Taste druecke, geht Spotify immer zum naechsten Song, wie kann ich das aus stellen?

  • Newbie
  • Hab seit kurzen neue PC mit Windows 10, immer wenn ich jetzt Spotify offen habe und die Enter Taste druecke, geht Spotify immer zum naechsten Song, wie kann ich das aus stellen? 
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Windows Volume Bar Spotify, Like button addition

The Volume part in windows that shows spotify should show a like and dislike as shown below. Would be a helpful feature instead of having to alt tab out of stuff to get to it.

  • Casual Listener
  • The Volume part in windows that shows spotify should show a like and dislike as shown below. Would be a helpful feature instead of having to alt tab out of stuff to get to it. 
  • 397 Views
  • 0 replies
  • 1 likes
  • 397 Views
  • 0 replies
  • 1 likes

Advert and e-mails received in bad language

I'm speaking french. My settings are on french. I'm located in french speaking country.And I receive all in dutch ???E-mails in dutch, adverts in Window desktop application in dutch, clips in dutch.How to correct that?

  • Regular
  • I'm speaking french. My settings are on french. I'm located in french speaking country. And I receive all in dutch ??? E-mails in dutch, adverts in Window desktop application in dutch, clips in dut...
  • MH4020
  • Regular
  • 855 Views
  • 9 replies
  • 5 likes
  • 855 Views
  • 9 replies
  • 5 likes

Spotify plays only select songs from playlist

Anytime I use my work computer and listen to a playlist, It will only play about 50 of the 1,000+ songs I have on the playlist. And once it has gone through the 50 or so songs, it just stops and will not let me play anything else.

  • Newbie
  • Anytime I use my work computer and listen to a playlist, It will only play about 50 of the 1,000+ songs I have on the playlist. And once it has gone through the 50 or so songs, it just stops and will...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Navigating back from an "About" page loads the whole artist discography

This is not a critical bug but still kinda annoying so i thought i should report it. Here is how to reproduce it:- Navigate to an Artists page from a playlist or similar- Go to the "About" section - Click "Read more" to expand bio and description- Cl...

  • Newbie
  • This is not a critical bug but still kinda annoying so i thought i should report it.    Here is how to reproduce it: - Navigate to an Artists page from a playlist or similar - Go to the...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Is Spotify hiding Metal artists?

A funny thing I discovered whilst searching for Industrial Metal artists for my playlist that's free of any weak -cyber metal... And that includes dealing with obscure bands, hoping to find them on Spotify. More miss than a hit type of thing : ) For ...

  • Regular
  • A funny thing I discovered whilst searching for Industrial Metal artists for my playlist that's free of any weak -cyber metal... And that includes dealing with obscure bands, hoping to find them on S...
  • 425 Views
  • 0 replies
  • 0 likes
  • 425 Views
  • 0 replies
  • 0 likes

Volume lowers automatically?

I have Windows 10, and when I play spotify the volume lowers on its own even when i try to put the volume back up every so often, I've tried to get into my settings to fix whatever it is that needs fixed or turned on/off....but i cant even find my se...

  • Casual Listener
  • I have Windows 10, and when I play spotify the volume lowers on its own even when i try to put the volume back up every so often,   I've tried to get into my settings to fix whatever it is tha...
  • Sebasty
  • Community Legend
  • 18236 Views
  • 3 replies
  • 3 likes
  • 18236 Views
  • 3 replies
  • 3 likes

Solved!! Can't search for music

I can play any music just fine but search doesn't work.No matter what I type in the searchbox it just shows my last searches (which doesn't update) but no results for the current search. On Windows 10 (1709) with version 1.0.75.483.g7ff4a0dc

  • Regular
  • I can play any music just fine but search doesn't work. No matter what I type in the searchbox it just shows my last searches (which doesn't update) but no results for the current search.   O...
  • tsjalling89
  • Newbie
  • 47978 Views
  • 3 replies
  • 1 likes
  • 47978 Views
  • 3 replies
  • 1 likes

Spotify won't work with Bluetooth headphones

Hello. I'm using in ear headphones from Skullcandy, the SB 2. Whenever I want to listen to Spotify on my Desktop the sound of the headphones starts to go on and off. It works fine with YouTube or Spotify on my phone. Any ideas or solutions? Thanks a ...

  • Newbie
  • Hello.    I'm using in ear headphones from Skullcandy, the SB 2. Whenever I want to listen to Spotify on my Desktop the sound of the headphones starts to go on and off. It works fine with...
  • Sebasty
  • Community Legend
  • 6156 Views
  • 1 replies
  • 1 likes
  • 6156 Views
  • 1 replies
  • 1 likes

All songs from my library are gone.

Hey, guys after the last Win10 update ALL songs from my library are now gone! I never bothered to create a playlist - when I found a song that I like I always chose add to my library option. However now after the latest update all my songs are gone! ...

  • Casual Listener
  • Hey, guys after the last Win10 update ALL songs from my library are now gone! I never bothered to create a playlist - when I found a song that I like I always chose add to my library option. However ...
  • Scoty
  • Casual Listener
  • 632 Views
  • 6 replies
  • 0 likes
  • 632 Views
  • 6 replies
  • 0 likes

The last played queue doesn't update between sessions.

Sometimes Spotify decides to choose a song in some playlist and declare that this is the part of the queue that will load every single time I run it. Every time I turn on Spotify the queue is halfway through a song in the middle of a playlist I liste...

  • Newbie
  • Sometimes Spotify decides to choose a song in some playlist and declare that this is the part of the queue that will load every single time I run it. Every time I turn on Spotify the queue is ha...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Cannot download anything other than playlists

Sincerest apolgies if there is already a thread on this, but I was unable to find a relevant/solved one. I am currently trying to download all my albums/saved songs onto my Windows 10 laptop, via the desktop app. However, I am unable to. I only have ...

  • Casual Listener
  • Sincerest apolgies if there is already a thread on this, but I was unable to find a relevant/solved one. I am currently trying to download all my albums/saved songs onto my Windows 10 laptop, via the...
  • Oliver_F
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Restoring the title toolbar?

Is it possible to choose to see a title toolbar again rather than the tiny ellipse option. I have poor eyesight so use a large font and a big zoom. Works fine with the toolbar not so great with 3 tiny dots. Or failing that is there an easy way to rol...

  • Newbie
  • Is it possible to choose to see a title toolbar again rather than the tiny ellipse option. I have poor eyesight so use a large font and a big zoom. Works fine with the toolbar not so great with ...
  • 247 Views
  • 0 replies
  • 2 likes
  • 247 Views
  • 0 replies
  • 2 likes