Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Suddenly, "this song is not available" for all songs, over HDMI

Suddenly, "this song is not available" for all songs, over HDMI

I use Spotify on my my laptop connected to an RCA flatscreen via HDMI. Everything worked fine for several months. After returning home from a 6 week trip, suddenly Spotify won't play anything, reporting the error "this song is not available..." for all songs. This only happens over HDMI (it plays fine over my laptop's lousy speakers). 

 

I have already uninstalled, restarted, and reinstalled Spotify. I have also switched to Speaker Device playback and set to 24bit/192kHz (that plays fine at any setting, actually), and then back to HDMI. I have also already turned off all Offline sources in Spotify preferences. I have also deleted the ".../appdata/roaming/etc." file which many people were talking about.

 

Nothing helps. Any ideas?

 

Plan

Premium

 

Country

Canada 

 

Device

ASUS G73JW Laptop

 

Operating System

Windows 7 x64

 

 

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random