The library of my mobile does not synchronize with the pc

Reply

The library of my mobile does not synchronize with the pc

SrBas97
Casual Listener

Plan

Premium

Country

Spain 

Device

Iphone7plus and apple watch s4

Operating System

Windows 10

 

My Question or Issue

 It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are songs that I added 3 weeks ago and they do not appear on the PC, I have to search for it and add another one time.

3 Replies

Re: The library of my mobile does not synchronize with the pc

Nico
Community Legend

Hey @SrBas97! Welcome to the Spotify Community. ^^

 

That's odd.

Are you sure that both devices are on the Wi-Fi while trying to sync the playlist?

And be sure to turn off the offline mode on your phone. ^^

 

Let me know how it goes! ^^

Peace

Re: The library of my mobile does not synchronize with the pc

SrBas97
Casual Listener

Always, I have both devices activated, in fact I am browsing both for hours, and still not synchronized

Re: The library of my mobile does not synchronize with the pc

Nico
Community Legend

@SrBas97

 

Have you tried to reinstall your app? If not, here's an tutorial for a clean reinstallation.

This helps most of the time.

 

Let me know how it goes! ^^

Peace

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