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Webplayer not working, 401 error - Failed to load Resource

Webplayer not working, 401 error - Failed to load Resource

tobias05

Hello, 

I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.

But it always appeared "oops, something went wrong". I tried it with many browsers:

Chrome, Edge and Firefox. All have the same problem. 

I went to Developer tools and found following error text.

How can I fix this, anybody can help?

Thanks so much.

 

It said:

Failed to load resource: the server responded with a status of 401.

Attached a screenshot.

 

Bildschirmfoto 2019-04-09 um 13.53.47.png
Reply
3 Replies

Nico

Hey @tobias05! Welcome to the Spotify Community. ^^

 

That doesn't look cool.

Be sure to check Spotify Answer out for more troubleshooting details about the web player. ^^

 

Let me know how it goes! ^^

Peace

tobias05

I tried the solutions from the link, but also they didn`t work. Really strange. It can`t be because of the network, because it is working on the notebook from my girlfriend. 

Also I saw that I have the same issue on every browser, Chrome, Edge and Firefox. All browsers.

Any other solution?

 

Nico

Hey! @tobias05 

 

Sorry for the delay!

Are you able to download and install Spotify? That might work and it could be a suitable solution for you. ^^

 

Let me know how it goes!

Peace

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