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app wont work on windows 11

Solved!

app wont work on windows 11

Plan

Premium

Country

usa

Device

windows 11 pc

Operating System

windows 11

 

My Question or Issue

nearly everytime i open the app or it opens on startup, the app will randomly skip through a bunch of songs, eventually stop on 1 after about 5-10 seconds. and then thats the only song i can play. unless i full restart my pc, and that doesnt even guarenteed fix the issue. i cant play any other songs, i cant start a jam or a playlist, if i try to skip songs, it will restart the randomly selected one. ive tried every fix i can think of and that ive found online. nothings worked. ive cleared cache, ive restarted app, and pc, ive deleted and reinstalled app, ive tried using the chrome and browser versions. ive tried offline mode. my phone app doesnt have this problem. and im not sure what else to do. please help. its been like this for weeks, ever since i built my new pc and switched to windows 11. side note, i didnt keep any old data from my old pc, i used a fresh ssd, and a new copy of windows 11, new everything.

thanks

Reply
21 Replies

hi sorry for so long,
yes this is exactly why it started, maybe because it has a headphone ouput even though im not using it?
and yes unplugging fixes it thanks

I'm pretty sure that's exactly why, I went into my audio devices, and disabled my microphones "output" portion of the device, ever since then I've 0 issues and never needed to unplug and replug it in.

When I switched to windows 11 my windows 10 settings I'd had for years didn't transfer over, and I forgot I had it disabled on my old pc.

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