cant play any songs on pc (windows 10)

[dneuwoehner]

Plan

Premium

Country

Germany

Device

PC

Operating System

Windows 10

got premium for a long time now, all was fine until tonight(no windows/app update or anything i could figure out)

cant play any songs, just skip, skip, skip

friend can use my account on pc(just to check if its a technical problem @me)

family accounts work

same account @mobile works

just pc doenst...

tried all, nothings helps. 

online/offline

login/logout

uninstall/install

router restart

deactivate some/all apps not needed

help pls...

greetz

[matth111]

Got the same issue yesterday found the answer there
https://community.spotify.com/t5/Desktop-Windows/Spotify-Won-t-Play-Some-Songs/m-p/4668914#M70915

for me i just deleted 1 line in the host file with spotify in it and now working like a charm

[dneuwoehner]

sadly theres no line in my hosts file to delete 😞
but thanks anyway, hope there will be some help by spotify...

[Sebasty]

Hey @dneuwoehner 

Have you made sure that the audio device you're using is set as default? It's the most common reason for this issue and Spotify uses the default audio device.
Try this:

1. right-click on speaker icon on Taskbar;
2. select "Playback devices" in the menu;

3. make sure your device is set as Default.

4. restart Spotify.

Let me know how it goes! 🙂

[dneuwoehner · Accepted solution]

hey, thranks for your help

it was not exactly what you describe but nearly the same.
had to switch between 7.1 and headphones in creative sblaster connect
software.
after that and playing a track a could use any setup in software for
spotify but first i had to switch back

hope this helps someone
greetz

[Peter]

Hey @dneuwoehner,

Glad to hear that you were able to resolve this! We've marked your reply as a solution so that other users can see it more easily.

Let us know if you have any other questions or need help with anything - we'll be right here in case you do.

Take care for now!