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Hello,

Below is my original email to Spotify:

 

 

Hello,
I clicked on the Album: "Terri Clark" by Terri Clark to play the album, but the Album cover for: "Greatest Hits" by Terri Clark comes up instead of the one for: "Terri Clark"!

The same thing happened when I clicked to play the Album "Just The Same" by Terri Clark, The Album cover for: "Greatest Hits" by Terri Clark came up instead of the one for: "Just The Same"!

If you could please look into this for me. Thank you.

I also checked the other albums and the album covers all come up correctly.

Sincerely,
Matthew Groff

 

 

I figured out what happened!

 

For the album "Terri Clark" by Terri Clark the first two songs, when played, brings up the album cover for the album: "Greatest Hits" by Terri Clark. Those two songs are also on the album: "Greatest Hits" by Terri Clark!

 

For the album: "Just The Same" by Terri Clark the first song, when played,brings up the album cover for the album: "Greatest Hits" by Terri Clark. That song is also on the album: "GReatest Hits" by Terri Clark!

 

Apparently, whoever put those 3 songs in, used the wrong album when they type the songs into the system! Can someone please fix it! Thank you!

 

Reply
2 Replies

Is this the album? Terri Clark – Terri Clark

Interestingly it works fine for me. What country are you in?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I am in the USA. I have Windows Vista 32 bit OS.  The funny thing is before the last 2 or 3 updates,They were fine, Then suddenly those 3 songs were showing the wrong album cover.

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