.99¢ trial period is charging normal price

[Kayla_nason]

I signed up for the .99¢ for three months trial period. I was charged 99¢ for my first month but now my account is telling me that I'll be charged the normal $9.99 for my second month. Any ideas as to why it's doing this before the trial period should be over or ideas on how to fix it?

[LordRollin]

HI Kayla, you'll most likely want to contact support to get your subscription details sorted out. If you get an automated message go ahead and reply to it, even if it's from a no-reply address. Support usually takes 24-48 hours to respond. Best of luck!