Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Change country from Ireland to Australia - not working

Change country from Ireland to Australia - not working

Hi There

I set up my account in Ireland but am now living in Australia. When going in the settings, I only have the choice between Ireland and the USA.

Could you let me know how to update to Australia? I'm a free user.

 

Thanks
Marion

Reply
1 Reply

Hello,
Spotify rules state that an account made in one country, will only be able to be used in another country for 14 days. At this point, your account will be disabled until you go into the account settings and change your country to where you currently live. If it has not been 14 days yet, the case may be that the software hasn't kicked in to the disabled mode needed to change country, and/or hasn't recognized that you are in Australia. I know this all sounds confusing, so if you have further issues, or questions, feel free to reply!
Cheers,
Cam
"A little goodwill goes a mighty long way." - Ted Leo and the Pharmacists

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random