Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Add IP Address to "New Login to Spotify" emails

It would be nice to have a "from" IP address added to the "new login to Spotify" emails. This would help to determine if it was from one of your devices or someone else.

Also, maybe add what service is attempting to access the account, i.e. web player, IOS app, Amazon Alexa. This would be really helpful to determine if there is really a need to change the password (again) or not.

Comments
Luan
Status changed to: New Suggestion

Updated on 2023-10-12

Thank you for sharing your feedback with the Spotify Ideas Exchange.

Your suggestion has been marked as a New Suggestion and will be reviewed by the Spotify staff once it receives enough votes. We appreciate your contribution and look forward to your continued support of this idea!

For more details about how the Ideas Exchange works, please refer to here.

wingee