Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have stricken Flash from all my machines. It seems like there is a new security issue every month, not to mention that support for Flash is waning. Please adopt HTML 5.
Still not on HTML5? I deinstalled Flash on all my macs and now the web player is not working anymore. darn!
I'm done with Flash and have deleted it from all my computers.
Also deinstalled flash on my mashines, still would love to use the webplayer.
Meanwhile, soundcloud, youtube etc work great 😕
Flash is not safe.Please adopt HTML 5.
Between modern browser support for HTML audio and video, the security risks of continuing to install Flash, and its rapidly dropping support (no iOS devices, no Xbox One's, no Edge browsers, and soon to be no Chrome with the deprecation of the NPAPI at the very least), it is becoming imperative that Spotify move away from Flash to a solution for its web player which supports modern web standards. Whether it takes consulting with another company or can be accomplished on its own, please make this change happen.
Surely the legal isues of piracy could be resolved with the integration of EME in browsers, especially since Firefox is using Adobe Primetime DRM which is the same system as the one used in Flash.
Drop that vulunarable Flash! Browsers stop support so you should do the same
HTML5 really needs to be added and another form of encyption needs to be found if that is necessary.
Flash is on the way out. Blocked on Chrome, blocked by many employers including mine.
The web version of Spotify will soon become redundant unless they adopt HTML5.
or they do the whole encryption stuff with Javascript or something along that areas, anything that is decrypted on the client-side can be found and used, including keys and similar stuff so you wont get around that.
I think if someone takes that spotify flash nicely apart some way will make it possible to rip there.
Updated on 2017-11-10
Hey everyone! We can confirm this very popular idea is now fully implemented. The new Web Player uses HTML5 technologies solely. Thanks for your continued feedback in the Idea Exchange!