Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Button to enable a vinyl sound effect during music playback. The effect is automatically simulated and randomized using AI-driven algorithms.
Personalization menu integrated into "Listening Controls":
On/Off toggle to enable or disable the vinyl sound effect personalization.
When disabled, effect is automatic (AI)
When enabled, the following personalization options are available:
Intensity slider to adjust the overall effect strength.
Individual sliders to control the levels of:
White Noise
Scratches
Clicks
