Collaborative playlist links not working

[Novy]

Hey everyone, 

We've received some reports from users who have issues joining and inviting other users to collaborative playlists.

This is being investigated.

[Mitre226644]

@loriii, 

It should be resolved now but the easiest way to verify would probably be to create a new playlist and invite them again and make sure they don’t click on the old link in case that trips things up. 

Alternatively you could have them send one to you in case they’re missing something. Hope this helps. 

[loriii]

im gonna try it later today but before the issue was fixed i would make sure im not using the dummy collaboration link which is the one under the playlist name and description, i would use the invite from the 3 little dots and scroll all the way down and invite them. @Mitre226644 

[Seeds]

Seems to have been fixed on iOS, but links received on Mac Desktop are still not allowing recipient to join list (even after installing latest desktop software.)

[Mitre226644]

@Seeds,

Show examples please. Screen shots. Video screen grabs. Help them help you.

[loriii]

still not working, both of us have the app updated and are on IOS. 😕

[Mitre226644]

@loriii,

If you send me a link to your profile on Spotify I can give it a try I’d be glad to help 

[loriii]

@Mitre226644  oh yes please thank you!! here's the link to my profile https://open.spotify.com/user/kgy0e3177l7v55hxzkoj4v84f?si=vdKdmBcQQ5uSJm2AlIbLdg

[Mitre226644]

https://open.spotify.com/playlist/6zrqqKxGExGZ9ImSWbioRp?si=gGo3Qkz5TCSZnJrEAdgcrw&pt=ebd94bdebe26d6...

[loriii]

@Mitre226644  it won't let me add songs either

 

[Mitre226644]

Sorry I can’t be of more help. I’d reach back out to customer service though their chat