Announcements

Downloading on Apple Watch stuck at first song

Status: Not Right Now

Hey folks,

 

We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress.

 

If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below.

 

We'll be keeping everyone up to speed here, so make sure to Subscribe to this thread. 

 

Thanks! 

Hi everyone,

 

Thank you for your inputs and patience so far.

 

We're setting this issue to Not Right Now as we're unable to provide an exact timeline for a fix at this moment. However, rest assured this will remain on our internal teams' radar and we'll check back in here with a new status when we have any new information to share.

 

In the meantime, make sure to always keep the app up to date.

 

Take care.

Comments
r4lv1

It's totally frustrating and devastating my time. 

Today I noticed that a new Spotify version is available. After installation I open Spotify on my Apple Watch and I got a message saying, that I now could download playlist to my Apple Watch. I wonder and open a playlist. If i swipe to the right sight, I noticed a new button for downloading the playlist. I immediately touch this button. But what should I say. It doesn't download anything. After a few minutes Spotify says, that something went and something like better luck next time. 

I try it 3-4 times but it doesn't work. 
I switch Bluetooth off/on, flight mode on/off, start my watch new, nothing get this damn Spotify to download a playlist. 

I then deinstall Spotify from my Apple Watch, start the watch again and install Spotify. 
And now the download button in the Spotify app is gone. 
Needless to say, that the download from the Spotify iPhone app also doesn't work. 

All the time I believe in Spotify and that they will fix the problem. But now I believe that Spotify is a piece of **bleep**. 

exitwest81

This bug has been ongoing for a year and it's still set to "Not right now."  Why isn't Spotify giving this any priority?  It is bad enough it's causing me to rethink my Spotify subscription and instead go all-in on Apple Music, where at least it can sync correctly.

prgazevedo

Same issue as already reported. Cannot download and listen to music on the watch. Tries to download the first song and then fails. 

This issue has been reported for more than 1 year and no fix! Really? 
I don’t need useless “my year highlights” features. I need to be able to listen to music on my devices. This should be top priority in your “value stream” … 

 

best regards

 

Pedro