Help Wizard

Step 1


Downloading on Apple Watch stuck at first song

Hey folks,


We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress.


If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below.


We'll be keeping everyone up to speed here, so make sure to Subscribe to this thread. 



Hi everyone,


Thank you for your inputs and patience so far.


We're setting this issue to Not Right Now as we're unable to provide an exact timeline for a fix at this moment. However, rest assured this will remain on our internal teams' radar and we'll check back in here with a new status when we have any new information to share.


In the meantime, make sure to always keep the app up to date.


Take care.


It's totally frustrating and devastating my time. 

Today I noticed that a new Spotify version is available. After installation I open Spotify on my Apple Watch and I got a message saying, that I now could download playlist to my Apple Watch. I wonder and open a playlist. If i swipe to the right sight, I noticed a new button for downloading the playlist. I immediately touch this button. But what should I say. It doesn't download anything. After a few minutes Spotify says, that something went and something like better luck next time. 

I try it 3-4 times but it doesn't work. 
I switch Bluetooth off/on, flight mode on/off, start my watch new, nothing get this damn Spotify to download a playlist. 

I then deinstall Spotify from my Apple Watch, start the watch again and install Spotify. 
And now the download button in the Spotify app is gone. 
Needless to say, that the download from the Spotify iPhone app also doesn't work. 

All the time I believe in Spotify and that they will fix the problem. But now I believe that Spotify is a piece of **bleep**. 


This bug has been ongoing for a year and it's still set to "Not right now."  Why isn't Spotify giving this any priority?  It is bad enough it's causing me to rethink my Spotify subscription and instead go all-in on Apple Music, where at least it can sync correctly.


Same issue as already reported. Cannot download and listen to music on the watch. Tries to download the first song and then fails. 

This issue has been reported for more than 1 year and no fix! Really? 
I don’t need useless “my year highlights” features. I need to be able to listen to music on my devices. This should be top priority in your “value stream” … 


best regards




same issue for me, spent allot of time trying all the fixes to no avail.


Spotify needs to fix this issue immediately.

I should switch to Apple Music due to this problem.


Everytime I have to turn off the apple watch, reinstall spotify app, and download it again. What a hassle...


Ever since I've owned an Apple Watch and this feature  was enabled this has always been an issue, still in 2023?


It's incredibly frustrating and there doesn't seem to be a cut and dry way to fix it. Switch something on or off, playing a song etc will sometimes get it going but it tends to work for one album and then you're back to square one.


Any chance of some kind of semi permanent fix or workaround?


Aren't you ashamed? Spotify launched offline playback for the Apple Watch 2 years ago and it still doesn't work. You're forcing people to go to Apple Music.