does work with playback thru device or with Airpods
one of the below information is required. However, the more you provide the easier it will be for us to try and help.
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Thanks for reaching out to us. We understand that you're experiencing issues while trying to use Spotify via Airplay.
Unfortunately, the equalizer won't work with Airplay, as the Spotify app just tells the Airplay device which song to play from Spotify's catalog, with the Airplay device controlling how the audio will sound. Which is why, we can't control any equalizer settings on the Airplay device.
We'd recommend that you reach out to your Airplay device manufacturer customer support team to get help with adjusting the sound quality and equalizer settings.