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Equalizer won’t work with Airplay

Status: Won't Fix
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I have iOS 13 updated on iPhone and ipad

spotify premium 

the equalizer 

Won’t work with Airplay 

does work with playback thru device or with Airpods 

 

please help

Alan

 

one of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Hi there,

 

Thanks for reaching out to us. We understand that you're experiencing issues while trying to use Spotify via Airplay.

 

Unfortunately, the equalizer won't work with Airplay, as the Spotify app just tells the Airplay device which song to play from Spotify's catalog, with the Airplay device controlling how the audio will sound. Which is why, we can't control any equalizer settings on the Airplay device.

 

We'd recommend that you reach out to your Airplay device manufacturer customer support team to get help with adjusting the sound quality and equalizer settings.

 

Thank you for understanding.

Comments
CNC97

Won't fix?

This was fixed months ago.

villanese

Hi. I'm having the same issue with the equalizer (plus the crossfade) function: these controls won't sync when controlling the Firestick version Spotify with my iPhone or laptop. Doesn't seem to matter what I do. Reinstalling the various devices/apps doesn't seem to work. Any ideas?