Issue with the Web Player skipping tracks on multiple devices

[Yordan]

We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right now" error.

[Yordan]

IT's Finally FIXED - and can resume enjoying the music again !!! 🙂
Woah - waited a while in case the faults scame back but web player Spotify has been playing perfectly all afternoon.

Seems Spotify did some code changes the Mozilla Firefox Browser (and other browsers as well by sounds of it), didn't like very much.

Step 1 - Upgraded Mozilla Firefox 32 bit version from an earlier version up to version 115.0.3esr.

'esr' stands for - Extended Support Release'.
These ESR Mozilla releases are to keep the Firefox browser running on the ancient Windows 7 platform.

Version (115.0.3esr) was released (15-Jan-2024)
This made no change !!
Spotify Web Version was still not working.

Then upgraded again from (115.0.3esr) up to (115.17.0esr)
Version (115.17.0esr) was released (28-Oct-2024)
This is browser version is 9 months newer, and less than  3 weeks old as of 2024 11 15 (when this fix was posted).

So possibly (and hopefully) your issue will also be fixed by upgrading your browser to the very latest version 🙂
No idea what got broken, but the plan to Stubbornly Stay With Windows7 (along with the growing millions of other users), should definately be noted by Spotify please?

If the choice comes between W7 and Spotify, huge numbers of users (me included), will be hunting for another music streaming platform.

🙂 Thanks 🙂

[Noble78_]

When I load the web player, the middle section, where the home area is supposed to be, says, "Something went wrong." This message appears when you try to search or play a playlist. The listening part works perfectly fine.

[MrKnobs]

I can tell you with great certainty that Spotify works with Windows 7 but not with the last version of Chrome browser available for Win7. Another member of this group has brilliantly taken about his Chrome and discovered there is a small piece of code in Chrome that protects copyrighted material.  That user was able to transplant the newer copyright protection to the old Chrome but it sounds like it takes pretty advanced knowledge.
 Far easier is to simply download the free Firefox browser which works perfectly with Win7 and Spotify.

[janbh]

its still not woking on firefox win 10'

you cant play a song with out it skip abunch and then it just start a random song

[ghiiwa]

Chrome 

windows 7 

still an issue

nothing worked

[BNYTBwpDUAQWKt7B]

This seems to happen to me no matter where I'm playing it (an updated chrome browser on latest version of Windows 11). It seems to be random. Closing the tab or window and opening it a moment later seems to work. 

[Peggie9999]

Same issue here, using the web player on Windows 10.
Happens in both Chrome AND Firefox. I've tried logging out and back in, two different accounts (free). Clearing cache, updating browsers, etc.
Lots of people reporting this issue and not a single fix. Ridiculous.

[graceful2398]

For some reason I can't find a way to make an entirely new post for an issue, so I'm going to reply here since this issue is the most similar to mine. The main difference for me is that it's only affecting my desktop app, the web player works just fine for me. Every time I pick a song to play on the desktop app (no matter what song it is), I get a message saying 'Spotify can't play this right now. If you have a local file, you can play that' I have plenty of storage space on my laptop, I made sure Spotify tabs on other devices were closed, I tried reinstalling the app, I tried looking at my VPN settings in case that could be the issue and disabled my VPN for the desktop app, but nothing has worked. 

Plan: Student Premium 

Country: USA 

Device: Dell laptop 

Operating system: Windows 11 Home 

[p0k3m0n]

This is connected with "Playback issues related to the next song in the queue" - glitch exist since years.