Shuffle Play button has disappeared

[Ivelina]

Users are reporting that the Shuffle Play button has disappeared. This seems to be happening on iPhones only. The Shuffle button is missing both from playlists and in the Now Playing view next to the Play-button.

[sheasmart]

Hi I am also having the same issue as the original poster. I also recently got a duo membership. The person who is the manager of the duo account doesn’t have this issue. I’ve followed the exact same steps as the OP (uninstalling and reinstalling, clean reinstall, logging out and back into twice in a row, etc.) amongst  many other things and nothing has resolved the issue. 

I also tried making a new playlist and the issue still persists. I did notice that when I try the web version of Spotify on my computer that the issue goes away, however on my IPhone in the Spotify app I can’t use shuffle. 

Any ideas for how else I can resolve this? 

[sheasmart]

I’m having the same issue as flystar333 and am on the latest version of the app, however, I am on iPhone. The shuffle button is completely unresponsive. Nothing happens when I click on it. I can use shuffle in the Now Playing view but that doesn’t allow me to start shuffling a playlist immediately, which means I have to always listen to the first song in a playlist and then hit shuffle from the Playing Now view. I’ve tried all the normal troubleshooting steps (logging in and out twice in a row, clean reinstall, deleting and reinstalling the app, etc.) and none of it resolves the issue. It’s very irritating. This issue is definitely not resolved yet.