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Student Verification Link not Working

We've received some reports that the Student verification link is not working. Whenever users are trying to subscribe to Premium Student and open the verification page, they get the error message "Something went wrong. Try reloading the page":

 

Screenshot 2025-08-02 141118.png

Hey folks,

 

Thanks for the patience!

 

We can confirm that this should now be fixed. If you're still having trouble, make sure to post a new thread in the relevant Help board here.

 

Cheers!

Comments
PaniniToast

Thank you @Dessi for letting the tech team know and putting it under investigation! 

Royaler_Luca

Same problem from Austria. I also tried everything.

brownbatman

Same problem with me from the UK

malcomate

same problem from South Africa

Pev1ch

Something went wrong

Try reloading the page
im too

Pev1ch

Something went wrong

Try reloading the page
Ukraine 

julOK

I am from Belarus. I also have a problem with premium for students. The subscription was active and the card for payment was linked, but a message about an unsuccessful payment came and the subscription was taken away and switched to the free version. The site for premium for students does not work

Innovator

same from georgia

 

axm33

Same problem from the UK

tvkrsh

I have exactly the same problem, I already wrote to support, although apparently it was not worth it, because the error is already known and it is strictly on Spotify.On behalf of the entire community, we ask you to resolve this as soon as possible.