Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
We've received some reports that the Student verification link is not working. Whenever users are trying to subscribe to Premium Student and open the verification page, they get the error message "Something went wrong. Try reloading the page":
Hey folks,
Thanks for the patience!
We can confirm that this should now be fixed. If you're still having trouble, make sure to post a new thread in the relevant Help board here.
Cheers!