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Student Verification Link not Working

We've received some reports that the Student verification link is not working. Whenever users are trying to subscribe to Premium Student and open the verification page, they get the error message "Something went wrong. Try reloading the page":

 

Screenshot 2025-08-02 141118.png

Hey folks,

 

Thanks for the patience!

 

We can confirm that this should now be fixed. If you're still having trouble, make sure to post a new thread in the relevant Help board here.

 

Cheers!

Comments
yvexnn

same here from italy

yasminesz

im already using premium student and today is the date they receive the paiement and when i opened the app i found that my subscription was no longer waiting although the paiement went through and i met with the sa

nukedemmy

I'm getting this same issue now, I tried on multiple devices (also from different regions). I had this subscription before, but I canceled for a bit and decided to come back to it. Now every time I try to renew it, I just keep getting this "something is wrong, try reloading the page" but it never goes away no matter how many times I try to refresh. I also tried to check if my account is verified, but that doesn't seem to work either.

image_2025-08-04_045700660.png
image_2025-08-04_045815263.png
1131498149

I've also been charged as an individual because I have not been able to re-verify my student id due to this issue

as7jp5s080l34tgn0hbz

Same. Still waiting. 

kimtim

An easy way to make your subscribers move to other platforms! 

adityacjoshi1

Same here

violetblue

please make it work, im listening to ads for two days and nothing changes its no fun, also tried everything as above and been charged for premium individual 

Gabriele_Inve

@kimtim and @violetblue are right, make it work it’s very boring 

PaniniToast

Just want to say the new workaround link has worked for me! I know it is a temporary fix but thank you for putting it out there for us