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[iOS] Playlists appears empty

We're seeing reports that some users are unable to see songs in playlists - both on their own playlists and in Spotify-curated playlists.

 

This seems to be affecting iOS mobile devices only.

Hey everyone,

Thanks for your patience while this was being looked into!

 

We have good news from our teams - the issues with playlists appearing empty on iOS should now be fixed! We're also happy to see more confirmations from you that things are working after trying the workaround with changing language settings.

 

Should you experience an issue with similar symptoms on Android, make sure to check this thread for more details, as we'll be locking this iOS related thread.

 

Cheers 🙂

Comments
barneyboobear
I would like to say THANK YOU to this community and particularly to the person who discovered how to get our playlists back on our phones. You are my absolute hero. Seriously. My sanity has been regained 🙏🏻
lesleyas
Thank you so much!! You deserve at least a years worth of free Spotify Premium! What a random fix. You are the true MVP!
barneyboobear
You guys are hero’s, seriously, I cried when my music returned, thank you everyone 🎶🎵💕
Sexyboy

Thanks anton

I've let chat GPT know so future spotifiers who have the problem have the solution.

Chat GPT said,

Why This Likely Works:

Truprint” is a custom language profile, possibly added by a jailbreak, a third-party app, or a beta testing config. Spotify (or iOS itself) may misinterpret or mishandle this non-standard language setting, leading to:

 

  • Blocked content authorization (music but not podcasts)

  • Server-side confusion over localization

  • Token mismatch or invalid region settings

 

 


 

frankxpin

On my phone there was a language called "Workshopx" under my language settings, not the one suggested in the comments. So it will likely vary by user, but either way that is the fix. How a random language got added, who knows. Why Spotify completely breaks over it, who knows.

 

For iOS:
Settings -> General -> Language & Region

 

Under preferred Languages make sure it doesn't have a random name in addition to your preferred language.

barneyboobear
It’s a miracle, amazing, thank you to everyone for getting my playlists back
yj4sound

Amazing! Thank you so much to the genius who found this

LanceChristophr

While this Language fix did get the app to work, I cannot get local files to download back onto my device. Is anybody having similar issues after applying this fix??

31bxca52u5wsoj5pcazf

Removing the second language worked for me. Weird switch.

barneyboobear
Go to settings then Language & region and delete the extra language there (or in my case it was an extra English language with a word after it in brackets. Strange but it works