"Your Library" not loading on web player

[MihailY]

We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"

[lia1d]

yeah the same thing happened to me

[Lucas115-br]

Plan

Free/Premium

Country

Brazil

Device

Windows 11

Operating System

Web Player

My Question or Issue

Hi everyone, here's the thing. My Spotify Web Player no longer displays the shortcut on the left for saved items and pre-saved albums. This all happened after I added a pre-save for an album that was going to be officially released in a few minutes. I saved it, and when it was released, the shortcut on the left bugged and suddenly gave an error saying "something went wrong, try reloading your library." I've tried clearing the cache, logging out, and logging back into my Spotify account, but nothing worked. Does anyone know a solution?

The screenshot is showing exactly the name of the album that was released a few minutes ago, which I pre saved in advance a few minutes before releasing, but the names of the tracks on it were like "track 1", "track 2" and so on before releasing and showing their true names.

[Fvp2102]

I can confirm since im having the same Issue like the other posters that switching to the Microsoft store Version of Spotify at least let me access my library in the app but it is still broken in the web version

[MihailY]

Hey folks,

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

We’ll keep you posted and let you know as soon as we have any updates on this.

[maia2008]

yea its the same for me for about a week. there hasn't been any progress yet, i don't think. but i think they're gonna fix it, i hope 

Edit: everyone keeps saying try using a different device, try refreshing, try updating, etc., etc. Ma'am, i have been. its NOT working, atp this isnt our doing, it's gotta be something on YOUR end.

[ShiraVonDoom]

Plan: Premium

Country: US

Device: Acer Nitro 5

Operating System: Windows 11 Home

My Question or Issue

for over a week now, I cannot access my library. I've tried logging out and back in, I've tried clicking the reload button, I've refreshed a million times, I've restarted my computer, I've checked Chrome for updates, still nothing. I can't see my playlists, Spotify and other playlists, saved artists, NOTHING. 

PLEASE HELP. 

(also I tried logging in to attach my account to this ask, but LOL, as soon as I was logged in, the ask feature stopped **bleep**ing working, so here we are)

[JQin_030604]

I used to have a student premium plan but now I am currently on a free Spotify plan. The same issue happens no matter what I do. I am using the web version of Spotify, on the latest Edge browser, Windows 11. This issue only occurred this week. My account country is currently set to USA but when I was subscribed it was set to UK.

[cavassi2000]

I have the same issue. I've tried different devices, different web browsers, different networks. I don't know what you've done Spotify, but you've clearly messed up your spaghetti code.

[Jay144]

I'm having the same issue on Chrome with no add blockers and i tried all the tips given like clearing cache, logging out and logging back in, etc.

[Jay144]

@cavassi2000 lol fr someone decided to russian roulette commit push on a friday