"Your Library" not loading on web player

[MihailY]

We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"

[miracorhan]

 

[Noiseannoysoyster]

I've tried 3 different devices, 4 different browsers, updating browsers, clearing cache, logging out and in and every other conceivable fix, but my library also won't load...

[MA1582]

I am also having this issue. I've tried all the troubleshooting tips so far, and have tried both the browser based site (microsoft edge, and google chrome) and downloading the app. Everything is up to date, and the device I'm using is an ASUS ExpertBook laptop. (I am able to access my library on my iPhone).

Thanks for working on this issue!

[jugcuc]

The error message still pops up, but now I can reach my library by mashing the 'Update' button 5-7 times. That's progress!

[caeonosphere]

I was having this issue for a week or so, but I seem to have fixed it by creating a new playlist...? From an album, I clicked the three-dots menu > Add to playlist > New playlist. The library popped up immediately, and seems to still work after reloading.

[romeothetuff]

I had this exact issue and I've been stalking this thread for the last ~3 days and it now just randomly loaded my library, this also isn't the first time this has occurred. It happens like once or twice a year and each times it just fixes itself after about a week to two weeks.

[maia2008]

GUYS I THINK ITS WORKINGGGG OMLLLL! I CAN LISTEN TO MY MUSIC AGAINNN

 

[Maciej4]

in my family plan  one of member was disapeard and now he cant join

[Strawberry_Cal]

Hi everyone! 

My Spotify Library just started working when I reopened my Spotify for music tonight. I have not done anything different. Thanks Spotify + mods!

Keep being patient guys, they are working on it!

[MihailY]

Hey folks,

We can confirm that this has been fixed. If you're still having issues, make sure to post a new thread in the relevant help board here.

Cheers,