Samsung Galaxy S6
My Question or Issue
Since a month or so, using Chromecast with Spotify doesn't work when I try to play specific artists (e.g. Elle King, Dave Hause). If I'm already casting, and try to play one of their songs, the casting stops completely. If I'm already playing the song, and try to cast, the Spotify loading screen comes up, but nothing else happens. For other artists, it works without problem, it's only certain artists where this happens.
I played around a bit, and it seems like it only happens if I play from the list of all songs and albums by a given artist in my library. I.e., I navigate to Library -> Artists -> Elle King, and then play any song. If I go to Library->Albums->Love Stuff, and play a song, the same happens. However, if I go to the overall artist or album page (so not in my library), the same songs and artists play without a problem.
I tried clearing my cache first, that didn't help. Then reinstalled the app, didn't help either.
Solved! Go to Solution.
Hey there @hslh,
Thanks for keeping in touch!
Just to confirm, have you tried a clean reinstallation of the app with the steps mentioned in this Spotify Answer instead?
Further, if you're using an SD card on your Samsung device, we'd recommend giving it a try after removing it temporarily to see if that does the trick.
It'd be also helpful if you could let us know if this issue occurs when you're trying to play Artists you're not following/haven't liked. Any screenrecordings of what's happening would be very helpful so we can take a closer look.
@2153bl6slzivig2 Thanks for reaching out here in the Community about this!
It'd be very helpful if you could also give a try on these suggestions and let us know how it goes.
Any additional details on your device (for example, OS version, Spotify version) would be useful as well.
We'll be keeping an eye out for your replies! If you have any questions, don't hesitate to let us know.
Have a lovely day :)