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I am trying to figure out why music will not play on the Web Player. I am using Firefox, mainly because while I usually use IE, I'm now getting a "Enable Player in your browser" message all of the sudden. I tried downloading what it says, but since a work computer I cannot download as a non-admin...so flipped over to Firefox.
When I select music and hit the Play arrow, nothing happens, the Play arrow still remains (instead of changing to the Pause symbol) and the song time does not change, just sits there at 0:00.
I have viewed a couple troubleshooting threads but none of that stuff works. Rebooted twice, deleted Spotify cookies, etc.
Any recommendations on how to fix? For music right now I have reverted to Pandora, which I don't particularly like (plus since I'm PAYING for Spotify, I'd like that to work correctly).
Thanks in advance for any suggestions on fixing this. PS I cannot download the Player onto my PC, I.T. always deletes it when I do. So I am stuck with the Web Player which normally works fine, but not now.
Solved! Go to Solution.
Hi, I may have had the same problem as you (for me Chrome/FireFox/Opera not working, but Edge was working). I was able to fix the problem by following @thepest solution here: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Web-Player-not-working-in-Chrome-b...
It's as if the browser/web player is, for lack of a better term, "stuck". With the web player open, I played music with the Spotify app on my phone, clicked Devices Available on the bottom of the app, and then switched it to Spotify Web Player. The browser/web player started playing like normal again, as if it got "unstuck". If it's indeed the same problem, worst case you might need to fiddle with different devices playing back to the web player (and vice versa, also might need to close and reopen web player) to get it working again.