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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

53499 Views

7 replies

4 likes

  • 53499 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Terrisuewhat

Newbie

36808 Views

206 replies

18 likes

Other
  • 36808 Views
  • 206 replies
  • 18 likes

Will Ayria's music return to Spotify?

Not sure where to post this. All of Ayria's music except for her latest album has been taken off Spotify today. Is there any information on what happened and if it'll become available again?

Gig Goer

  Not sure where to post this. All of Ayria's music except for her latest album has been taken off Spotify today.   Is there any information on what happened and if it'll become availabl...

Maxim

Spotify Star

663 Views

1 replies

1 likes

Music
  • 663 Views
  • 1 replies
  • 1 likes

Removed tracks/artists list

PlanPremiumCountry ItalyDeviceNote 9, PCOperating SystemAndroid 8, Windows 10 My Question or IssueIs it possible to have a list of the tracks I removed? I removed some track and artist in the past, now I need to "reactivate" them to let Spotify advic...

Newbie

Plan Premium Country  Italy Device Note 9, PC Operating System Android 8, Windows 10   My Question or Issue Is it possible to have a list of the tracks I removed?  I removed...

585 Views

0 replies

0 likes

Music
Samsung
  • 585 Views
  • 0 replies
  • 0 likes

Superuser Contribution adding podcast by url ... why can't spotify answer this question?

Users have asked many times how to add a podcast by url. The only non-answer was this: https://community.spotify.com/t5/Closed-Ideas/Podcasts-Searching-for-particular-Podcast/idi-p/1531993All other answers to this question simply point to this non-an...

Casual Listener

    Users have asked many times how to add a podcast by url.  The only non-answer was this: https://community.spotify.com/t5/Closed-Ideas/Podcasts-Searching-for-particular-Podca...

safetypinner

Regular

37534 Views

24 replies

137 likes

Podcasts
  • 37534 Views
  • 24 replies
  • 137 likes

Superuser Contribution Only first 10 minutes of BBC podcasts Witness

So I just bookmarked "Witness: World War 2 collection" from BBC podcasts. I noticed that there is only the first 10 minutes of each episode when I they are about 60 min long. Any idea why?

Regular

  So I just bookmarked "Witness: World War 2 collection" from BBC podcasts. I noticed that there is only the first 10 minutes of each episode when I they are about 60 min long. Any idea why?

Peter

Spotify Legend

474 Views

1 replies

0 likes

Other
  • 474 Views
  • 1 replies
  • 0 likes

[Web Player] Songs always start muted

PlanFreeCountry USADevicePC (webplayer on Opera and Chrome)Operating SystemUbuntu 16.04 and Windows 7 My Question or Issue I've been having some strange issue where the webplayer always starts out "muted" every time it starts a new song. The progress...

Newbie

Plan Free Country  USA Device PC (webplayer on Opera and Chrome) Operating System Ubuntu 16.04 and Windows 7   My Question or Issue  I've been having some strange issue where...

abileneperez

Newbie

1241 Views

1 replies

1 likes

Other
  • 1241 Views
  • 1 replies
  • 1 likes

Open links in client instead of web palyer

PlanPremium Operating SystemWindows My Question or Issue A setting to choose that open.spotify.com links open in the client (even if it is not running). Please. You ha this feature, why remove it...

Casual Listener

Plan Premium   Operating System Windows   My Question or Issue  A setting to choose that open.spotify.com links open in the client (even if it is not running). Please. You ha th...

Proxycon

Casual Listener

742 Views

2 replies

1 likes

Other
  • 742 Views
  • 2 replies
  • 1 likes

all my playlists are suddenly completely GONE

Hello there!I've been using spotify premium for years now. Now, all of a sudden, all of my playlists are completely GONE. On all devices. Few days ago they were still there. I really need help here!

Casual Listener

Hello there! I've been using spotify premium for years now. Now, all of a sudden, all of my playlists are completely GONE. On all devices. Few days ago they were still there. I really need help here!

derJones

Casual Listener

434 Views

1 replies

0 likes

Other
  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast bitrate solution verified

There have been quite a few topics with people concerned about the bitrate that Google Chromecast Audio is streamed at. Here’s a couple of those posts that I’m referring to: Chromecast BitratePoor Sound Quality with Spotify Premium on Chromecast Audi...

Regular

There have been quite a few topics with people concerned about the bitrate that Google Chromecast Audio is streamed at. Here’s a couple of those posts that I’m referring to:   Chromecast Bitr...

wolfman2022

Newbie

33384 Views

5 replies

14 likes

Other
  • 33384 Views
  • 5 replies
  • 14 likes

Explicit Only/Edited Only Option

PlanPremiumCountryFranceDeviceiPhone 6SOperating SystemiOS 12.1.2 IdeaBonjour,A la lecture d'un titre d'une playlist j'aimerai bien avoir l'option pour la supprimer directement de sa playlist. Il est très fastidieux dans une longue playlist, de reche...

Visitor

Plan Premium Country France Device iPhone 6S Operating System iOS 12.1.2   Idea Bonjour, A la lecture d'un titre d'une playlist j'aimerai bien avoir l'option pour la supprimer directe...

321 Views

0 replies

0 likes

Other
  • 321 Views
  • 0 replies
  • 0 likes

Choose who can collaborate to my playlist

Hello guys, this is my first topic and my question is the following:I've got a playlist, and I'd like to know if is it possible to choose who can edit it(add/remove songs) like, I have some friends also using Spotify and I wanted to make only these f...

Casual Listener

Hello guys, this is my first topic and my question is the following: I've got a playlist, and I'd like to know if is it possible to choose who can edit it(add/remove songs) like, I have some friends...

Brunelicia

Community Legend

457 Views

1 replies

0 likes

Other
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop Header Alignment

Dear community, Is it in any way possible to align the header image of an artist profile to the bottom? When editing my artist header, I can only move the image a little bit (so not completely to the bottom). Because the most important information of...

Regular

Dear community,   Is it in any way possible to align the header image of an artist profile to the bottom? When editing my artist header, I can only move the image a little bit (so not complete...

Jemi

Spotify Legend

1157 Views

1 replies

0 likes

Other
  • 1157 Views
  • 1 replies
  • 0 likes

Artist with Same Name

Hi, i'm italian and not speak english very well. I have a problem with distribution my songs. I use tunecore and my songs are associated to other artis with same name. The problem is of tunecore or spotify? There is a digital distribution with the po...

Casual Listener

  Hi, i'm italian and not speak english very well. I have a problem with distribution my songs. I use tunecore and my songs are associated to other artis with same name. The problem is of tunec...

johnnekromoff

Casual Listener

30706 Views

4 replies

1 likes

Connect
  • 30706 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify / Google Home assistant- United Arab Emirates, Dubai

PlanTrial PremiumCountry UAE - DubaiDevice(iPhone 6s)Operating System(iOS 10) My Question or Issue Spotify was launched in the end of 2018 in the UAE. I have created an account to use mainly on my Google Home Asssistant.When I go to the settings I ca...

Newbie

Plan Trial Premium Country  UAE - Dubai Device (iPhone 6s) Operating System (iOS 10)   My Question or Issue  Spotify was launched in the end of 2018 in the UAE. I have c...

llbrocker

Newbie

1793 Views

2 replies

1 likes

Other
  • 1793 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Black Monday" Ad Freezing

Plan Free Device Samsung Galaxy S7 Operating System Android 8.0 My Question or Issue Whenever the "Black Monday" ad shows up, it doesn't play at all and won't let me do anything to play music. I have to fully exit the app and reenter in order to resu...

Newbie

Plan Free Device Samsung Galaxy S7 Operating System Android 8.0 My Question or Issue  Whenever the "Black Monday" ad shows up, it doesn't play at all and won't let me do anything t...

Jemi

Spotify Legend

1642 Views

6 replies

6 likes

Ads freezing app
  • 1642 Views
  • 6 replies
  • 6 likes

Is it possible to add a song to Spotify's "This is" playlist?

PlanPremiumCountry PhilippinesDeviceSamsung Galaxy J7 ProOperating SystemAndroid Oreo My Question or Issue Good day, I apologize ahead if I placed this in the wrong category.My question is about Spotify's "This is [insert artist here]" playlist, is i...

Casual Listener

Plan Premium Country  Philippines Device Samsung Galaxy J7 Pro Operating System Android Oreo   My Question or Issue  Good day, I apologize ahead if I placed this in the ...

midorigreen73

Casual Listener

680 Views

2 replies

0 likes

Other
Samsung
  • 680 Views
  • 2 replies
  • 0 likes

Solved!! No aparece el botón Play / Play button not available

My Question or IssueHe intentado reproducir esta canción...//// I've tried to play the following song...https://open.spotify.com/track/18Pi5LPQoqGP3WfuVWWTjcy no me aparece el botón de Play ni tampoco se reproduce al darle doble clic///// so the play...

Casual Listener

My Question or Issue He intentado reproducir esta canción... //// I've tried to play the following song... https://open.spotify.com/track/18Pi5LPQoqGP3WfuVWWTjc y no me aparece el botón de Play n...

johnnymx

Casual Listener

2728 Views

1 replies

0 likes

Other
  • 2728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does one song keeps saving itself to my library and how do I get it to stop?

PlanPremium Deviceiphone 8, Macbook 13" Hi Spotify community, I've been a premium Spotify user for about a year and a half but I'm brand new to this community, mainly because I've never had an issue before, until recently. I've come to notice that on...

Visitor

Plan Premium   Device iphone 8, Macbook 13"   Hi Spotify community,   I've been a premium Spotify user for about a year and a half but I'm brand new to this community, mainly b...

Jemi

Spotify Legend

669 Views

1 replies

0 likes

Music
Other
  • 669 Views
  • 1 replies
  • 0 likes

Solved!! Track mixing is gone on "Deep House Relax" playlist

Hello. A few months ago I discovered the "Deep House Relax" playlist, which is curated by Spotify. What impressed me most about it is that it seems to be expertly mixed. The next track seamlessly flows from the current one, with Spotify starting play...

Casual Listener

Hello. A few months ago I discovered the "Deep House Relax" playlist, which is curated by Spotify. What impressed me most about it is that it seems to be expertly mixed. The next track seamlessly flo...

philip4g

Casual Listener

1278 Views

2 replies

0 likes

Music
Other
  • 1278 Views
  • 2 replies
  • 0 likes

How to download to Syryn.

Purchased Syryn ear buds to listen to Spotify Premium while I swim laps. How do I download?PlanPremiumCountry US DeviceSyrynOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Purchased Syryn ear buds to listen to Spotify Premium while I swim laps.  How do I download? Plan Premium Country US   Device Syryn Operating System (iOS 10, Android Oreo, Wind...

Sebasty

Community Legend

2501 Views

1 replies

1 likes

Music
  • 2501 Views
  • 1 replies
  • 1 likes

Superuser Contribution Samsung Watch App full of bugs (Gear S3 / Gear Sport / Galaxy Watch)

PlanPremiumCountry Tested in Germany and Sweden (as if that would make a difference...)DeviceSamsung Gear Sport (tested), Samsung Gear S3, Samsung Galaxy Watch (there are threads describing these problems for these devices as well, but the search on ...

Music Fan

Plan Premium Country  Tested in Germany and Sweden (as if that would make a difference...) Device Samsung Gear Sport (tested), Samsung Gear S3, Samsung Galaxy Watch (there are threads descr...

trntbl2109

Regular

10239 Views

27 replies

19 likes

Samsung
  • 10239 Views
  • 27 replies
  • 19 likes