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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

58668 Views

7 replies

4 likes

  • 58668 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

bradstreetfarmer

Casual Listener

37918 Views

212 replies

18 likes

Other
  • 37918 Views
  • 212 replies
  • 18 likes

[WP 7.5] offline mode...

Hey! i got a htc hd2 T8585 phone and spotify premium. when i try to sync my music to the offline mode it wont start... but if i listen to the song it get synced. how do i fix it?

Newbie

Hey!  i got a htc hd2 T8585 phone and spotify premium. when i try to sync my music to the offline mode it wont start... but if i listen to the song it get synced. how do i fix it?

user-removed

Not applicable

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for Roku

I am interested in becoming a Spotify Premium member but only one issue is holding me back. I would love to be able to stream Spotify to my Roku device. I have read that a Spotify channel is in the works and is actually at or near completion. Is this...

Newbie

I am interested in becoming a Spotify Premium member but only one issue is holding me back. I would love to be able to stream Spotify to my Roku device. I have read that a Spotify channel is in the w...

wjh2kri376orbuh

Casual Listener

18586 Views

28 replies

23 likes

  • 18586 Views
  • 28 replies
  • 23 likes

[Unspecified] failed to share to facebook

EDIT: Topic locked as no OS Specified. I han share to Twitter and man bit egen i try share to Facebook it says "failed to share to Facebook"

Casual Listener

EDIT: Topic locked as no OS Specified.   I han share to Twitter and man bit egen i try share to Facebook it says "failed to share to Facebook"  

user-removed

Not applicable

3680 Views

10 replies

0 likes

  • 3680 Views
  • 10 replies
  • 0 likes

Solved!! [Symbian] Please Spotify, port the Nokia N8 version to the Nokia E6!

I used to love Spotify on my old Nokia E71. Now I have the new Nokia E6, I found out that there's no Spotify for this phone while there is a version for the Nokia N8 which has exactly the same operating system but no landscape mode which is needed fo...

Casual Listener

I used to love Spotify on my old Nokia E71. Now I have the new Nokia E6, I found out that there's no Spotify for this phone while there is a version for the Nokia N8 which has exactly the same operat...

Headfx

Music Fan

5533 Views

11 replies

3 likes

  • 5533 Views
  • 11 replies
  • 3 likes

Solved!! No Search Option on Boxee Box

Is there a way to search for music on Boxee? If not this seems to defeat the purpose of this app

Newbie

Is there a way to search for music on Boxee?   If not this seems to defeat the purpose of this app

vintercamparna

Casual Listener

3108 Views

4 replies

5 likes

  • 3108 Views
  • 4 replies
  • 5 likes

Solved!! [BB] Help..Songs not being updated

I have Spotify Premium, but the all of the songs that I have starred on my mobile device do not show up when I sign in to spotify from my laptop. How can I make sure the starred songs show up on both devices?

Casual Listener

I have Spotify Premium, but the all of the songs that I have starred on my mobile device do not  show up when I sign in to spotify from my laptop.  How can I make sure the starred songs sho...

David

Spotify Legend

3171 Views

3 replies

0 likes

  • 3171 Views
  • 3 replies
  • 0 likes

Solved!! [BB] Syncing tracks blackberry 9900

I've recentely added another couple of hundred tracks to spotify starred tracks. I have got a premium account but despite selecting to download the tracks on my phone they still appear greyed out and won't sync. Any suggestions? Going on holiday soon...

Regular

I've recentely added another couple of hundred tracks to spotify starred tracks. I have got a premium account but despite selecting to download the tracks on my phone they still appear greyed out and...

nk1973

Casual Listener

2055 Views

3 replies

0 likes

  • 2055 Views
  • 3 replies
  • 0 likes

[BB] The disk is full please free up some space

Hi. This is on a BB Curve in the UK. Neither the internal storage nor the memory card are full. I set permissions manually and gave it permission to do anything and everything. ... any ideas? There's a Premium subscription in it for you.

Newbie

Hi. This is on a BB Curve in the UK. Neither the internal storage nor the memory card are full. I set permissions manually and gave it permission to do anything and everything.   ... any ide...

alyssacgarcia

Newbie

3688 Views

1 replies

0 likes

  • 3688 Views
  • 1 replies
  • 0 likes

[BB] Blackberry playlist offline not available

Hello, Im owning a Blackberry Bold 9780, which is compatible with spotify but when I want to put a playplist to offline on my blackberry a few songs aren't available in offline mode. So when i want to play the songs offline, there are a few songs in ...

Newbie

Hello,   Im owning a Blackberry Bold 9780, which is compatible with spotify but when I want to put a playplist to offline on my blackberry a few songs aren't available in offline mode. So wh...

meahtenoha

Spotify

3151 Views

1 replies

0 likes

  • 3151 Views
  • 1 replies
  • 0 likes

Quality on Boxee Box

The Spotify app for the Boxee Box works quite nice, but It's a pity I can't add or change playlists. But the thing that is the most annoying is the fact that you can't see what the bitrate of the song is you're playing! Does the Boxee Box play the hi...

Music Fan

The Spotify app for the Boxee Box works quite nice, but It's a pity I can't add or change playlists. But the thing that is the most annoying is the fact that you can't see what the bitrate of the son...

edszr

Newbie

3168 Views

2 replies

0 likes

  • 3168 Views
  • 2 replies
  • 0 likes

[BB] Blackberry Torch 9850

Any news on an app that will be compatible with my Blackberry Torch 9850? I'm a Premium user and would like to be able to take my music with me when I go. Thanks!

Newbie

Any news on an app that will be compatible with my Blackberry Torch 9850?  I'm a Premium user and would like to be able to take my music with me when I go.   Thanks!

Peter__

Community Legend

2292 Views

6 replies

0 likes

  • 2292 Views
  • 6 replies
  • 0 likes

Playlist problems with receiver

Hello forum I have some problems with playlists from online Sometimes after a title was played and the new title displayed on the receiver display the music will not start everything looks normal but there is no sound.I have to go manually to the nex...

Music Fan

Hello forum   I have some problems with playlists from online   Sometimes after a title was played and  the new title displayed on the receiver display the music will not start&nbs...

kerberos667

Regular

1388 Views

3 replies

0 likes

  • 1388 Views
  • 3 replies
  • 0 likes

[Unspecified] Cannot enable spotify social

Hi, When ever I run Spotify it keeps coming up with a red reddish banner saying "Failed to enable Spotify social". I have tried disabling my firewall but it keeps showing. Can anyone help me please? It is annoying. Thank

Newbie

Hi,   When ever I run Spotify it keeps coming up with a red reddish banner saying "Failed to enable Spotify social". I have tried disabling my firewall but it keeps showing. Can anyone help ...

user-removed

Not applicable

633 Views

2 replies

2 likes

  • 633 Views
  • 2 replies
  • 2 likes

[WP 7.5] Windows Phone 7.5 (Mango) Problems

Hi, my app never download songs when I want it to and removes songs when you least expect it. I added a lot of songs several weeks ago, but none have been downloaded. Are there any plan for an update, or is this app already dead??

Newbie

Hi, my app never download songs when I want it to and removes songs when you least expect it. I added a lot of songs several weeks ago, but none have been downloaded.   Are there any plan fo...

user-removed

Not applicable

2038 Views

2 replies

0 likes

  • 2038 Views
  • 2 replies
  • 0 likes

Apps and more with Sonos?

Hi, any plans for Apps or even artist radio with Sonos? I like finding new stuff, but can't do it through Sonos/Spotify

Music Fan

Hi,   any plans for Apps or even artist radio with Sonos? I like finding new stuff, but can't do it through Sonos/Spotify

Hansholz

Gig Goer

3183 Views

2 replies

1 likes

  • 3183 Views
  • 2 replies
  • 1 likes

Sonos playlist and Spotify playlists

Is there a way to add music(either starred or playlists) through the Sonos interface to my Spotify account. The only thing I seem to be able to do is create "Sonos playlists" with music I'm streaming from Spotify. I tried this question at Sonos but t...

Casual Listener

Is there a way to add music(either starred or playlists) through the Sonos interface to my Spotify account. The only thing I seem to be able to do is create "Sonos playlists" with music I'm streaming...

jules1

Newbie

2056 Views

2 replies

1 likes

  • 2056 Views
  • 2 replies
  • 1 likes

Solved!! Complete Sonos Integration...... please?

Sonos was the main reason I signed up for a premium plan and I love the service.But it's killing me that I can't use all of the Spotify features through Sonos. Who is holding this up? Sonos or Spotify? I really want Radio, app support, a better layou...

Casual Listener

Sonos was the main reason I signed up for a premium plan and I love the service. But it's killing me that I can't use all of the Spotify features through Sonos.  Who is holding this up?  S...

Videonisse

Regular

48485 Views

219 replies

95 likes

  • 48485 Views
  • 219 replies
  • 95 likes

Window resizes even in full screen mode

When trying to use the slider on the far side of the screen, where my friends social history is displayed, the mouse cursor automatically changes to the "resize arrows" and can change the width of the window, even when maximised. It's really annoying...

Music Fan

When trying to use the slider on the far side of the screen, where my friends social history is displayed, the mouse cursor automatically changes to the "resize arrows" and can change the width of th...

freshwire

Newbie

1652 Views

2 replies

2 likes

  • 1652 Views
  • 2 replies
  • 2 likes

Solved!! [WP 7.5] Windows Phone spotify problems

Love spotify, had it on iPhone and on android before but this WP7 app is a bit iffy: - Nearly always offline - Cannot ff/rw in songs (no scroll) - randomly decides to show nothing as synced offline - NEVER syncs (wifi or 3g) (i force it through playi...

Casual Listener

Love spotify, had it on iPhone and on android before but this WP7 app is a bit iffy:     -  Nearly always offline -  Cannot ff/rw in songs (no scroll) -  randomly d...

Jenncan33

Casual Listener

19614 Views

81 replies

17 likes

  • 19614 Views
  • 81 replies
  • 17 likes

[Unspecified] Facebook help

Please could someone help me with a Facebook issue. When I log into my spotify account via my computer and I want to sign into Facebook through my spotify account. It will not let me do it ! I've tried umpteen times to do this and even gone to spotif...

Newbie

Please could someone help me with a Facebook issue. When I log into my spotify account via my computer and I want to sign into Facebook through my spotify account. It will not let me do it ! I've tri...

user-removed

Not applicable

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes