A podcast is not playing any episodes

[woody992]

One of the podcasts I listen to does not play on the web app or the apps on my phone and PC. Even after I attempt to download an episode it still does not play. It only seems to be affecting a single podcast.

After checking it only seems to be affecting my home internet connection, it works on mobile data.

[Ivelina]

Hey @woody992,

Welcome to the Community!

Do you see any error messages? Could you let us know if you were able to play it before an if you noticed when this started happening? If you're able to play it on mobile data, you can restart the router if you've not already done so to test if it's maybe a connection issue.

Another step I recommend is giving Spotify a clean reinstall with the steps here as it helps resolve different performance issues. 

However, if it doesn't make any difference, it'd be great if you could send us a link to the podcast so we can also test this from our end.

Thanks and hope to hear from you soon 🙂