Autoplay doesn't work in Alexa

Fernando74

Plan

Premium Family Plan

Country

Spain

Device

Alexa

 

My Question or Issue

Best feature from Spotify is Autoplay, as it allows you to discover new music as related to your most liked/played songs. I recently purchased several Alexa devices, but Autoplay doesnt' work when using  any of them. But it works perfect when using Spotify app or Google assistant in my car. How to solve this??

Reply
1 Reply

Kiril

Hey @Fernando74,

Thank you for posting and welcome to the Community!

 

We understand that you've experienced an issue with the Autoplay feature while using you Amazon smart speakers. This is odd, as the Autoplay should be working as expected on those devices. Please make sure that the firmware of all the Alexa devices you've purchased is up to date, as well as the apps that you're using in that setup (including the Spotify app). You can also double-check if the Autoplay feature is set up correctly for your devices here.

If the above doesn't help you can also check this troubleshooting article by Amazon, or address the situation with their Support team as they can provide more adequate support for their speakers.

Hope this helps. Let us know how you get on.

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts