I recently upgraded to a premium account because the new BlackBerry app was available. The app has been working fine on my 9900, but not in offline mode. It cannot play syncked tracks, when not on wifi or 3g. Since I am a frequent traveler, I need the app to work in offline mode while flying or when roaming abroad. I have browsed several posts in this community, but my problem has not been solved. Please help!
Solved! Go to Solution.
Couple of things you could try here -
In the Settings view (choose Settings from the Menu) there is a Reset Playlists option. Doing that will re-fetch all playlist information from the Spotify servers. If the reloading doesn't start automatically just restart the app to get it started.
Be aware that offline synced tracks will need to be synced again after this, but the data from before will be saved on your phone so it should be pretty fast.
Failing that, you might want to check the Port settings on your device. If it's a business device, check with your IT manager first.
Options » Device » Application Management
Choose the Spotify app, then Edit Permissions. Connections settings are under the Connection tag.
Here, ensure that ports 4070, 443 and 80 are unblocked.