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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28313 Views

152 replies

14 likes

Other
  • 28313 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23841 Views

9 replies

2 likes

Other
  • 23841 Views
  • 9 replies
  • 2 likes

Spotify Premium + Windows Phone 8 app

***** UPDATE***** Never mind, I had to log in through Facebook, not through a username. Please delete this thread. *************** I just upgraded my Spotify account to Premium on my PC and I just downloaded the Spotify app to use on my Windows Phone...

Newbie

***** UPDATE*****   Never mind, I had to log in through Facebook, not through a username. Please delete this thread.   ***************     I just upgraded my Spotify...

Peter__

Community Legend

1132 Views

1 replies

0 likes

WP 8
  • 1132 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Recovery

HI, I deleted a playlist called "more than 20 songs to lose a friend" How can I recover it? Thanks

Regular

HI, I deleted a playlist called "more than 20 songs to lose a friend" How can I recover it? Thanks

Joe

Community Legend

993 Views

8 replies

0 likes

Other
  • 993 Views
  • 8 replies
  • 0 likes

making CD's

Hi, Do you thing is possible to create a cd support from my playlist. I use Spotify everydays and it's an amazing software, very beautiful. I gess that is possible buy my playlist, maybe my idea is wrong. I did'nt see something for buy it. Thank a lo...

Newbie

Hi,   Do you thing is possible to create a cd support from my playlist. I use Spotify everydays and it's an amazing software, very beautiful. I gess that is possible buy my playlist, maybe m...

Joe

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

WP Spotify is not free

I'm from Brazil, and I start using spotify, its awesome. But I can't use on my WP, (Lumia 520) it's saying that's needed a premium account. Is that true. For iOS and Android is free and for WP is premium?

Newbie

I'm from Brazil, and I start using spotify, its awesome. But I can't use on my WP, (Lumia 520) it's saying that's needed a premium account. Is that true. For iOS and Android is free and for WP is pre...

Joe

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Songs disappearing...?

Hi, I've been on spotify for the last few months, and I've had a playlist I've made by one of my favourite artists since about then... However, in the last few days, a few of their songs have randomly disappeared from my playlist and from the artist'...

Newbie

Hi, I've been on spotify for the last few months, and I've had a playlist I've made by one of my favourite artists since about then... However, in the last few days, a few of their songs have rando...

dinomight

Spotify Star

1218 Views

2 replies

0 likes

  • 1218 Views
  • 2 replies
  • 0 likes

ARTIST IS NOT ON SPOTIFY

I Noticed some artists or bands are not on spotify server, for example Rammstein, theres only songs from tributes or miscellaneous albums, nut none from the original albums.How can Spotify add them? can users add songs or artists to server? this happ...

Newbie

I Noticed some artists or bands are not on spotify server, for example Rammstein, theres only songs from tributes or miscellaneous albums, nut none from the original albums.How can Spotify add them? ...

Joe

Community Legend

1332 Views

2 replies

0 likes

  • 1332 Views
  • 2 replies
  • 0 likes

Solved!! Streaming Problems: Logitech UE / Squeezebox Smart Radio

I have a squeezebox and have always had problems with spotify streaming. I upgrade the radio to the UE Smart Radio Software and still have the same problems. Some songs take a long time to buffer, others just don't buffer at all. I have fibre optic i...

Casual Listener

I have a squeezebox and have always had problems with spotify streaming. I upgrade the radio to the UE Smart Radio Software and still have the same problems.    Some songs take a long t...

Edmar

Regular

8923 Views

12 replies

0 likes

Logitech
  • 8923 Views
  • 12 replies
  • 0 likes

my teen on my sccount

Hello, My son is on my account, so while I'm in spotify and he traies to go in to spotify my music stop, how can block the account so I can be in my account without him paused?, please help!

Newbie

Hello, My son is on my account, so while I'm in spotify and he traies to go in to spotify my music stop, how can block the account so I can be in my account without him paused?, please help!

Joe

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Albums folders on Windows Phone 8

Hi Is there a reason why the Albums section on the PC and Ipod Touch is not available on the WinPhone 8 app? I would really like to tidy up my playlists and shift albums into this section. Is it expected in a new update? Thanks Finbar

Newbie

Hi   Is there a reason why the Albums section on the PC and Ipod Touch is not available on the WinPhone 8 app?   I would really like to tidy up my playlists and shift albu...

Peter__

Community Legend

558 Views

1 replies

1 likes

  • 558 Views
  • 1 replies
  • 1 likes

Playlists problems with BlackBerry 10 specifically Z30

Previously I received an email from spotify notifying me a problem with their system, so I downloaded the latest version from the spotify website I installed the App and put my premium account, so I started to download my play lists but here it's the...

Newbie

Previously I received an email from spotify notifying me a problem with their system, so I downloaded the latest version from the spotify website I installed the App and put my premium account, so I ...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

[All Platform] Playlist radio like/dislike isn't working as expected

Hi, I come to you today 'cause I experienced an annoying issue with the radio playlist feature, especially the like/dislike behavior. I liked by mistake a song from a music style I don't like, and I now have a related song very regulary. No matter ho...

Newbie

Hi,     I come to you today 'cause I experienced an annoying issue with the radio playlist feature, especially the like/dislike behavior. I liked by mistake a song from a music style I ...

480 Views

0 replies

5 likes

Other
  • 480 Views
  • 0 replies
  • 5 likes

Spotify on my Windows Phone?

I can't log on to my Windows Phone 8 asks Premium account not as in Android or iOS

Casual Listener

I can't log on to my Windows Phone 8 asks Premium account not as in Android or iOS

Peter__

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Windows Phone update

Also deserve Spotify that bet for Windows Phone urges an update that works as in other OS

Casual Listener

Also deserve Spotify that bet for Windows Phone urges an update that works as in other OS

228 Views

0 replies

0 likes

WP 8
  • 228 Views
  • 0 replies
  • 0 likes

[WP8][WP8.1] Liked from Radio

I love the new Spotfiy App for WP8. However, there is a bug that bothers me. I am registered via a German Facebook account, but have english language settings. When I listen to spotify radio and click the like button, it says that the track has been ...

Newbie

I love the new Spotfiy App for WP8. However, there is a bug that bothers me.    I am registered via a German Facebook account, but have english language settings. When I listen to spoti...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!! I can't sync local files from my pc to my Windows phone?

I'm enjoying the new update that just came out (been waiting for two years for this update), I'm still running into one problem. I have added some music to Spotify on my pc which is not available thru Spotify, the problem is this music does not show ...

Casual Listener

I'm enjoying the new update that just came out (been waiting for two years for this update), I'm still running into one problem. I have added some music to Spotify on my pc which is not available thr...

proalias

Newbie

1194 Views

3 replies

1 likes

WP 8
  • 1194 Views
  • 3 replies
  • 1 likes

Solved!! How many songs can I save ONLINE?

I know there is a limit of 3,333 songs OFFLINE but is there a limit to the number of songs I can save from the artist profile pages? I seem to have met that limit, whatever it is, and am curious not only what the limit is but why there would be a lim...

Casual Listener

I know there is a limit of 3,333 songs OFFLINE but is there a limit to the number of songs I can save from the artist profile pages?  I seem to have met that limit, whatever it is, and am curiou...

leafinator1999

Casual Listener

3696 Views

2 replies

0 likes

Other
  • 3696 Views
  • 2 replies
  • 0 likes

Spotify V3: Lumia 1020 shuffle and repeat "resets". Wifi to offline, stop after one song.

I always have shuffle and repeat on, but every morning this has been reset, and I have to put them on again. Shouldn't these settings be stored?Also, where i park my car, I have WiFi. Start my usual "car"-offline playlist, but when the first song is ...

Casual Listener

I always have shuffle and repeat on, but every morning this has been reset, and I have to put them on again. Shouldn't these settings be stored? Also, where i park my car, I have WiFi. Start my us...

hansgoed

Music Fan

888 Views

1 replies

1 likes

  • 888 Views
  • 1 replies
  • 1 likes

Solved!! Does Premium work with Windows Phones?

I have a Windows Phone that I use Zune Software to sync music to. And I was wondering whether the downloaded premium tracks would work with Zune Software, or if maybe Spotify could sync to my phone? Does anyone do this with their WP7? I don't want to...

Regular

I have a Windows Phone that I use Zune Software to sync music to. And I was wondering whether the downloaded premium tracks would work with Zune Software, or if maybe Spotify could sync to my phone? ...

Joe

Community Legend

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

How to choose high quality streaming through Sonos

I see the directions to turn on high quality streaming on my ipad app. I want to be sure I'm getting high or, really, extreme quality through my Sonos system. That is how I use Spotify. How can I do this?

Regular

I see the directions to turn on high quality streaming on my ipad app. I want to be sure I'm getting high or, really, extreme quality through my Sonos system. That is how I use Spotify. How can I do ...

Joe

Community Legend

5610 Views

1 replies

1 likes

  • 5610 Views
  • 1 replies
  • 1 likes