Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
61886 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I saw a prior post that this album would not play back in January. I reinstalled the windows player twice, but still will not play. It plays on my iPhone 5s and the "web player".
I saw a prior post that this album would not play back in January. I reinstalled the windows player twice, but still will not play. It plays on my iPhone 5s and the "web player".
Casual Listener
485 Views
2 replies
0 likes
This product is SpotIfy enabled as far as I can see: http://www.marantz.co.uk/uk/products/pages/productdetails.aspx?catid=speakerdocks&subcatid=0&productid=melodymediamcr610 But is Spotify controlled from within the Spotify App (Android in my case) o...
This product is SpotIfy enabled as far as I can see: http://www.marantz.co.uk/uk/products/pages/productdetails.aspx?catid=speakerdocks&subcatid=0&productid=melodymediamcr610 B...
Newbie
3230 Views
2 replies
0 likes
I've been using Spotify for around 3 years, and sonos for a little under 1. Such a great combination.. I notice Spotify have now changed their desktop UI so that rather than making it easy to add an album to a playlist, the simple op is now to "save"...
I've been using Spotify for around 3 years, and sonos for a little under 1. Such a great combination.. I notice Spotify have now changed their desktop UI so that rather than making it easy...
Community Legend
2213 Views
12 replies
8 likes
Hallo spotify team, ich habe bereits mehrmals euren Kontraktservice versucht aber nie eine Antwort bekommen Seit einigen Monaten sind in meinem Account alle Playlists und starred songs weg. Ich weiß leider nicht wie ich diese wieder bekommen kann. Kö...
Hallo spotify team, ich habe bereits mehrmals euren Kontraktservice versucht aber nie eine Antwort bekommen 😞 Seit einigen Monaten sind in meinem Account alle Playlists und starred songs weg. Ich ...
Community Legend
601 Views
3 replies
0 likes
Hi guys, When will the Samsung TV app be updated to reflect the new UI fetures of the new apps for desktop, smartphone. I have started "saving" music instead of using the playlist system (love it) and now have cant listen to new music on my Samsung T...
Hi guys, When will the Samsung TV app be updated to reflect the new UI fetures of the new apps for desktop, smartphone. I have started "saving" music instead of using the ...
Community Legend
1206 Views
4 replies
1 likes
My spotify search facility doesn t seem to be working? can anyone help at all please?
My spotify search facility doesn t seem to be working? can anyone help at all please?
Community Legend
387 Views
1 replies
0 likes
I have been listening to the album Quebec by Ween for months and yesterday it just disappeared. The tracks in my playlist were all greyed out, and today they have actually been removed from my playlist. What happened?
I have been listening to the album Quebec by Ween for months and yesterday it just disappeared. The tracks in my playlist were all greyed out, and today they have actually been removed from my ...
Community Legend
1295 Views
3 replies
0 likes
I opened up spotify and all of my playlist were gone. I logged in logged out, even reinstalled the program, NOTHING !!3 years worth of playlist GONE??/ can anyone please help me ?
I opened up spotify and all of my playlist were gone. I logged in logged out, even reinstalled the program, NOTHING !! 3 years worth of playlist GONE??/ can anyone please help me ?
Community Legend
684 Views
3 replies
0 likes
I have tried logging out and logging back in again but since the last few versions of Spotify have been released, my BROWSE and NEW RELEASE functions have stopped working. Any suggestions would be greatly apprecaited. Thanks
I have tried logging out and logging back in again but since the last few versions of Spotify have been released, my BROWSE and NEW RELEASE functions have stopped working. Any suggestions would be gr...
Music Fan
3047 Views
19 replies
0 likes
Hi, I have added many Artists and Albums to My Music on computer but it won't sync with my iphone. I have to do it again onmy iphone and it is taking a very long time! Is it normal (if yes, its is a very stange choice)? How can I fix it? tks
Hi, I have added many Artists and Albums to My Music on computer but it won't sync with my iphone. I have to do it again onmy iphone and it is taking a very long time! Is it normal (if y...
Newbie
6532 Views
2 replies
0 likes
I Have a Nuvo and apperenly Spotify is not avaiable for it so I bought a Sonos and am trying it but can not find the TOP lists. Basically that is the only hting I want. Am I missing it? Now I am paying if thery are not there I need to drop Spodifiy I...
I Have a Nuvo and apperenly Spotify is not avaiable for it so I bought a Sonos and am trying it but can not find the TOP lists. Basically that is the only hting I want. Am I missing it?&n...
Casual Listener
1278 Views
1 replies
0 likes
Now when I search Claire Martin, none of her albums are listed
Now when I search Claire Martin, none of her albums are listed
Community Legend
480 Views
1 replies
0 likes
Why is everything so "fat"??!? Regards Peter
Why is everything so "fat"??!? Regards Peter
Community Legend
1019 Views
2 replies
1 likes
I love the new look of spotify but now my starred music is just a playlist? I just want it in that one place so if something happens then it is there. How do I move all the songs at one to the "songs" area? When I try to drag the playlist into it the...
I love the new look of spotify but now my starred music is just a playlist? I just want it in that one place so if something happens then it is there. How do I move all the songs at one to the "songs...
Regular
703 Views
4 replies
0 likes
Changed my FB password in response to HeartBleed and now I can't log into Spotify on any WP8 device. I've tried on a Lumia 920 and 925. Plus - and I'll post this in the iOS forum - when I go to log into Spotify on an iPod Touch, it says I'm trying to...
Changed my FB password in response to HeartBleed and now I can't log into Spotify on any WP8 device. I've tried on a Lumia 920 and 925. Plus - and I'll post this in the iOS forum - when I...
Casual Listener
1118 Views
2 replies
0 likes
Well, about two weeks ago I accidentally deleted all my starred songs. I now have some starred again from my memory, but it's literally less than 15% of what was there. I still have these saved on my Facebook account - but starring over 800 songs is ...
Well, about two weeks ago I accidentally deleted all my starred songs. I now have some starred again from my memory, but it's literally less than 15% of what was there. I still have these saved on my...
Community Legend
608 Views
1 replies
0 likes
I have a Yamaha AVR that could stream spotify. I have a Pioneer wifi portable speaker that could stream spotifly. BUT THEY CAN'T. Why, because. 1 The Spotifly program for Windows 8.1 does not have the connect to wifi function even though the software...
I have a Yamaha AVR that could stream spotify. I have a Pioneer wifi portable speaker that could stream spotifly. BUT THEY CAN'T. Why, because. 1 The Spotifly program for Windo...
Newbie
570 Views
1 replies
0 likes
So samsung just launched its new line of TV's and of course one of the main reasons I purchased the TV, Spotify, doesnt work. I own the new UN50H6400AFXZA series tv. A friend who has a a nicer version also tells me it doesnt work on his. When will yo...
So samsung just launched its new line of TV's and of course one of the main reasons I purchased the TV, Spotify, doesnt work. I own the new UN50H6400AFXZA series tv. A friend who has a a nicer v...
Community Legend
352 Views
1 replies
0 likes
I love the new Your Music feature. But now that I've moved all my album-based playlists to Your Music, I realize I have no access to them on my Roku. Any idea when this feature is coming to the Spotify Roku channel? thanks ron
I love the new Your Music feature. But now that I've moved all my album-based playlists to Your Music, I realize I have no access to them on my Roku. Any idea when this feature is coming to the Spoti...
Regular
1219 Views
7 replies
3 likes
Hey, After the new update i can't figure out how to drag around a song in a playlist? Only sort "by added" but i want to drag songs around and make my own sorting, like i did before when i marked it and just dragged it to what ever place in the playl...
Hey, After the new update i can't figure out how to drag around a song in a playlist? Only sort "by added" but i want to drag songs around and make my own sorting, like i did before when i...
Community Legend
472 Views
3 replies
0 likes
