Canjear tarjeta

[Amairanirojas]

No puedo canjear mi tarjeta de regalo de Spotify porque no está activada, como la puedo activar 

[OscarDC]

Hey @Amairanirojas,

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community. We also moved your post from an old thread to a new one for visibility.

Gift cards are activated by the cashier of the store at the moment of the purchase as mentioned in this article. So if your card is not yet activated, we'd recommend going back to the store you bought it with the receipt, so it can be properly scanned and activated. 

Hope this helps. If anything else comes up, the Community will be here for you.