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Car Headunit Not Updating Album, Song, Artist

Car Headunit Not Updating Album, Song, Artist

Plan

Premium

Country

Trinidad & Tobago

Device

Oneplus 6

Operating System

Android 10

 

Car

Kia Cerato 2017

 

My Question or Issue

Hello, I'm having issues where my car's deck display is not showing the accurate Artist, Song, Album. So when my phone connects to my car automatically via Bluetooth and the first song that plays displays fine on the deck. However when the song changes, it remains displayed as the first song that played previously. The only time it updates is when I close the app from memory and reopen it, but then the same thing happens.

Please resolve as I did not have this issue with Deezer or Apple Music.

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Reply
1 Reply

Hey there @31pgayle2f7n6ym,

 

Thanks for reaching out about this in the Community!

 

We've passed this information on to the relevant teams who are looking into this issue, however we don't have any official info on a date for a fix. This is because this issue is affecting different brads of cars and different onboard systems in combination with certain mobile devices.

 

Here are some things you can try, as other users have reported that if fixed the issue for them:

  • Perform a clean reinstall of the app, following these settings.
  • Make sure you phone and the onboard system are running the latest firmware updates.
  • Try a different type of connection - such as cable.

Hope this helps. Don't hesitate to reach out again if you have questions.

AlexModerator
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