Collaborator cannot add songs to playlist

[NMFlight]

Plan

Premium

Country

US

Device

Dell Vostro 3400/Samsung Galaxy S10e

Operating System

Linux Mint 21.1/Android 12

My Question or Issue

I am trying to create a collaborative playlist with a friend.

I have tried copying the collaborator link from both my laptop (dell vostro) and phone (galaxy s10e). I have sent the link through email. The link does add them as a collaborator (if I click on the playlist authors I am a "Creator" and they are a "Collaborator"). However, they never have the option to add songs to the playlist, even after adding it to their library.

We have tried this with 6 different newly created playlists, and none of them have worked. We also have both uninstalled/reinstalled spotify on all devices.

I have premium and they do not. What could possibly be the issue? I have checked every single forum post and article I can find and nothing has worked. One forum post said this was fixed around 2 months ago, however obviously I am not seeing the results of that.

[Novy]

Hey @NMFlight,

Thanks for reaching out here in the Community.

This is an odd issue. We understand you've tried reinstalling, but we'd recommend making sure to perform a clean reinstall of the app from the affected end as this can help with any cache issues that might be causing this behavior. 

Additionally, to confirm that this isn't an account related issue, ask your friend to try with a different account to see if it works. 

Keep us posted.

[NMFlight]

The clean reinstall instructions do not include instructions for Linux, however I am fairly certain that I did do that. I will make sure that my friend also does that on their windows computer. I have also tried getting the link from my android phone after updating the app, which also did not work. My friend has also already tried another account.

[MihailY]

Hey @NMFlight,

Has your friend tested this on another device besides their Windows computer? If yes, can you ask them to try creating a playlist and adding you as a collaborator to see if that works?

Keep us posted.