Confused

[rjones019]

Hi there I need some help im on a chrome book that is owned by my school and everytime i log into spotify (keep in mind it is unblocked) i keep getting a notification saying oops something wrong with the playback reload the page and it doesn't help at all i need help.

[Bittencourt]

Hi @rjones019!

Are you able to reinstall the app?

Have you tried using the web player? 

Does it work fine in any other school's computers?

[rjones019]

Yes it works on other laptops but each person only gets one and I use web
browser yes

[Bittencourt]

Ok, so please try reinstalling the app and let me know if it works.

[rjones019]

I use the web player as in the site the school removed the ability to
download anything after people were wasting their data like crazy.

[Bittencourt]

Ok, so you need to make the web player work properly, right?

Have you tried using several browsers?