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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63515 Views

7 replies

4 likes

  • 63515 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

38967 Views

219 replies

20 likes

Other
  • 38967 Views
  • 219 replies
  • 20 likes

Playback issue with a specific song

While listening to a playlist, I found that one of the songs "Scattered Rose - Sakuzyo" was not playing properly. I was wondering if this is a fault on Spotify's behalf, or if it's just me. All other songs I have listened to sound fine except this on...

Newbie

While listening to a playlist, I found that one of the songs "Scattered Rose - Sakuzyo" was not playing properly. I was wondering if this is a fault on Spotify's behalf, or if it's just me. All other...

tunasahin

Newbie

1019 Views

1 replies

0 likes

Web Player
Windows
  • 1019 Views
  • 1 replies
  • 0 likes

New Spotify Web Player Issues - Can't Share, Can't See Messages...

I noticed that there was a new version of Spotfy Web Browser about a week ago. It looks nice, but I can no longer share music! There is no option to share after right clicking a song or clicking the "..." link. I also cannot access messages anymore. ...

Newbie

I noticed that there was a new version of Spotfy Web Browser about a week ago. It looks nice, but I can no longer share music! There is no option to share after right clicking a song or clicking the ...

hiphopgrl77

Newbie

542 Views

1 replies

0 likes

Web Player
Windows
  • 542 Views
  • 1 replies
  • 0 likes

Songs get automatically skipped after a few seconds in the web player

Hi, For around a week now, I am having the songs in the web player playing for 1-2 seconds and automatically skipping to play the next one. A week ago this happened for a few songs and eventually stopped at one, but now it is happening for all songs....

Newbie

Hi,   For around a week now, I am having the songs in the web player playing for 1-2 seconds and automatically skipping to play the next one. A week ago this happened for a few songs and event...

ThunderCough

Newbie

628 Views

1 replies

1 likes

Web Player
  • 628 Views
  • 1 replies
  • 1 likes

Solved!! [windows phone] Discover weekly hasn't updated on phone app, desktop version has.

I mainly listen to Spotify on my phone, and discover weekly hasn't updated for a couple weeks. Today I checked my desktop version and there was an updated discover weekly. Yay. I pressed play and hoped that it would appear on my recently played list ...

Casual Listener

I mainly listen to Spotify on my phone, and discover weekly hasn't updated for a couple weeks. Today I checked my desktop version and there was an updated discover weekly. Yay. I pressed play and hop...

Kilimanjaro

Casual Listener

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

list of my top-played artists?

Is there a way to find a list of my top-played artists or top-played songs? I know Spotify curates new playlist suggestions I might like based on this information, but I’d like to see that list myself! Thanks!

Casual Listener

Is there a way to find a list of my top-played artists or top-played songs? I know Spotify curates new playlist suggestions I might like based on this information, but I’d like to see that list mysel...

591 Views

0 replies

0 likes

Other
  • 591 Views
  • 0 replies
  • 0 likes

Solved!! [Web Player] One song loop

Hello,[Disclaimer]: I searched the community, but did not find solution for my issue. Is there any way to loop one song in Web Player? Except making one-song playlist. In the Web Player there is only Repeat (playlist) ON/OFF, But in Desktop Spotify y...

Casual Listener

Hello, [Disclaimer]: I searched the community, but did not find solution for my issue.   Is there any way to loop one song in Web Player? Except making one-song playlist. In the Web Player th...

MattSuda

Spotify Star

1997 Views

3 replies

0 likes

Web Player
  • 1997 Views
  • 3 replies
  • 0 likes

Convert ads into customers

Hey Spotify - It would be ideal if I could click on your ad in the mobile app and convert as a customer. It sends me to a landing page that only gives me content and no way to convert to a paying customer. Best,Jason

Newbie

Hey Spotify - It would be ideal if I could click on your ad in the mobile app and convert as a customer. It sends me to a landing page that only gives me content and no way to convert to a paying cus...

MartinStoichkov

Community Legend

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Jerky music with Spotify Connect on a DENON Ceol Piccolo N4

Hello, I am a premium member of Spotify and I like to listen to my music on my Denon Ceol Piccolo N4. This device has built-in Spotify Connect. Unfortunately, the music is often jerky. It seems that the music doesn't load fast enough. I have a perfec...

Casual Listener

Hello,   I am a premium member of Spotify and I like to listen to my music on my Denon Ceol Piccolo N4. This device has built-in Spotify Connect. Unfortunately, the music is often jerky. It se...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Solved!! Separate Artist with Same Name

Hi, Found this idea,https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379 linking to this page. https://community.spotify.com/t5/Staff-Announcements/Wanna-help-report-metadata-errors/m-p/750899#M1011 But it gives me...

Newbie

Hi,   Found this idea, https://community.spotify.com/t5/Closed-Ideas/Separate-Artist-with-Same-Name/idi-p/69379   linking to this page.   https://community.spotify.com/t5/St...

ErikG

Roadie

1493 Views

1 replies

0 likes

Music
  • 1493 Views
  • 1 replies
  • 0 likes

pause symbol not showing when playing music

The pause button does not show when I play music in the web player. I am using Google Chome browser Version 55.0.2883.87 mWindows 8.1 64x

Regular

The pause button does not show when I play music in the web player.    I am using Google Chome browser Version 55.0.2883.87 m Windows 8.1 64x

Nico

Community Legend

996 Views

1 replies

0 likes

Web Player
Windows
  • 996 Views
  • 1 replies
  • 0 likes

Web Player Changes, Radio Missing

play.spotify.com now forwards to open.spotify.com which is terrible. It's missing the radio feature, and seems to be a mobile site despite the fact I'm on a desktop. Everything is scaled terribly, search text is too large, etc. It feels like a beta r...

Regular

play.spotify.com now forwards to open.spotify.com which is terrible.  It's missing the radio feature, and seems to be a mobile site despite the fact I'm on a desktop.  Everything is scaled ...

Sebasty

Community Legend

1178 Views

5 replies

7 likes

Web Player
Windows
  • 1178 Views
  • 5 replies
  • 7 likes

Superuser Contribution credit card

I cancelled my premium account around June but my card was charged twice the same day July 1st. That same thing just happened again. I do not have spotify premium yet my card was once again charged. I want my money back.

Newbie

I cancelled my premium account around June but my card was charged twice the same day July 1st. That same thing just happened again. I do not have spotify premium yet my card was once again charged. ...

MonicaM_Bogota

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!! No sound from Sonos PLAYBAR based zone using Spotify

Has anyone out there had an ongoing no sound problem with a specific Sonos zone using Spotify? I have a three Sonos zone setup, one using a PLAY 5 (Living Room), one using a third party speaker linked via RCAs to a CONNECT (Bedroom) and one using a P...

Visitor

Has anyone out there had an ongoing no sound problem with a specific Sonos zone using Spotify?  I have a three Sonos zone setup, one using a PLAY 5 (Living Room), one using a third party speaker...

user-removed

Not applicable

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

How can I remove missing tracks from a playlist?

When Spotify removes tracks that I had in a playlist, these tracks disappear from the playlist as it appears in the Spotify program, but they still show up in the web player. Since they are not showing up in the program, I cannot use it to delete the...

Roadie

When Spotify removes tracks that I had in a playlist, these tracks disappear from the playlist as it appears in the Spotify program, but they still show up in the web player. Since they are not showi...

fduniho

Roadie

728 Views

2 replies

0 likes

Web Player
  • 728 Views
  • 2 replies
  • 0 likes

Visualizer Milkdrop / ProjectM on Chromecast

HiProjectM has an Android app with Chromecast support, displaying very nice milkdrops on the TV screen. Not quite there yet, not fully supported, but really nice.I've seen that you have some special commands to show vizualizer on the desktop versiono...

Regular

Hi ProjectM has an Android app with Chromecast support, displaying very nice milkdrops on the TV screen. Not quite there yet, not fully supported, but really nice. I've seen that you have some spec...

7693 Views

0 replies

17 likes

Other
  • 7693 Views
  • 0 replies
  • 17 likes

Google Home not working

Good Day- i trust you are well. Over the last week plus Spotify Premium has stopped working on my two Google Home devices. If I reboot the device it will work again or if I go to the Google Home App on my phone and stop casting it will work again. Ca...

Newbie

Good Day-   i trust you are well.   Over the last week plus Spotify Premium has stopped working on my two Google Home devices.  If I reboot the device it will work again or if I go...

Dcjentsch

Casual Listener

26548 Views

14 replies

3 likes

Other
  • 26548 Views
  • 14 replies
  • 3 likes

[Social] Follow for Follow

You follow me, I follow back! https://open.spotify.com/user/denjeesi

Gig Goer

You follow me, I follow back!   https://open.spotify.com/user/denjeesi

lovamwallins

Newbie

514 Views

1 replies

0 likes

Social
  • 514 Views
  • 1 replies
  • 0 likes

Web Player Skipping Songs -- Still -- After Years of Posts

Not much to say. This has been an issue for years. The web player in Chrome and IE is skipping songs. It goes from song to song without playing them.

Regular

Not much to say.  This has been an issue for years.  The web player in Chrome and IE is skipping songs.  It goes from song to song without playing them.

Nico

Community Legend

2337 Views

1 replies

1 likes

Web Player
  • 2337 Views
  • 1 replies
  • 1 likes

3 Devices

Howdy. Says I can't download songs on my new phone because I already have Spotify on 3 other devices. I know I had it on my last phone and my chromebook and I think that was all. Is there a way to disconnect devices from your Spotify account? Thanks,...

Casual Listener

Howdy. Says I can't download songs on my new phone because I already have Spotify on 3 other devices. I know I had it on my last phone and my chromebook and I think that was all. Is there a way to di...

corbacioo

Casual Listener

1425 Views

2 replies

0 likes

  • 1425 Views
  • 2 replies
  • 0 likes