Denon AVR-X2100W - No Spotify Connect

[ChrisKimber]

Just purchased a new Denon receiver and everything is working OK except Spotify connect, it doesn't show as a device on the connect page. I can stream everything via AirPlay OK, but connect doesn't show. They are both running on the same network, but I wonder if there are any settings I need to consider for spotify specifically. I have tried searching the forums but haven't come up with anything so far. If anyone could point me in the direction of some help it would be much appreciated!

[red5goahead]

Have you tried the desktop clients even the mobile ones  (Android/Apple) ?

[JimMorrison723]

I did try computer and android clients, they can see each other but not the dvr.

But as mentioned before spotify and denon are aware of the problem, so there might be a fix out soon...

In a couple of hours..  😛

[red5goahead]

Imho It's a server problem related to their network. So my guess is that no firmware updates will be necessary

[ArildR]

"In a couple of hours", that would be great........but I wouldn't put my money on that. 😛

[ArildR]

Yes, I do also think it is a serverproblem related to their network. Might be a DNS-problem.

[Edelbeb]

Ok, so denon eu is aware of the problem. What about denon USA, where I am? Hopefully they aware and will institute a fix ASAP.

[ArildR]

Hi, Edelbeb

I am sure Denon, both Europe and the US, is working on this together with Spotify and will come up with a solution, no matter where you are living.

[Edelbeb]

Denon USA has the same notice on their website, so hope exists.

[ArildR]

Great 🙂

[user-removed]

Dear sirs,

I got a reply and a message on the website of Denon Netherlands that they acknowledge the issue and are working on it together with Spotify.

Keep you guys posted.

Regards Eelco Elshout

[ArildR]

That's good!

[panvulcon]

I've had to resort to airplay but it sounds horrid! No presence - does anybody know what bitrate airplay uses?

[ArildR]

AirPlay streams at 16-bit, 44,100 kHz.

[panvulcon]

Isn't that the same as Spotify connect? Why the sound difference - connect sounds much better

[ArildR]

Spotify Connect:

Normal (96Kbps)

High (160Kbps)

Extreme (320Kbps)

[Coloredwind]

My Denon amp worked great for 2 months controlled from I phone, then a few days ago I got hit with this issue. It has driven me nuts, trying everything, new spotify app, etc. I'm at a smog check now but can't wait to get home and see if turning off the DHCP will work. I will post an update here.

[christophegoe]

It works again on my device Marantz na6005 !  🙂 / From Belgium

[dsah]

On my device Denon AVR-X4100W it is not working...

I hope your equipment really is fixed... then someone probably has some
something right...

[dsah]

On my device Denon AVR-X4100W it is not working...

I hope your equipment really is fixed... then someone probably has some something right...

[christophegoe]

Mmm strange... For information, I use the Google DNS 8.8.8.8. (Not sure if the DNS change anything). And yes, that is true, it works well ! wish that it will be fixed also for you in the next hours !