Hello! the problem can defend against several factors. try uninstalling and re-installing the application. if the problem persists, make sure you know which device you chose for saving songs offline and working.
Hey @manfred98 and @Matteo272,
Thanks for getting in touch.
It can also help to remove all Offline Devices from this page before you reinstall the app. You'll need to re-download all songs however.
Hope it helps. Let us know if you have further questions.
Have a nice day.
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