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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • GhostGem
  • Newbie
  • 20396 Views
  • 123 replies
  • 13 likes
  • Other
  • 20396 Views
  • 123 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22087 Views
  • 9 replies
  • 2 likes
  • Other
  • 22087 Views
  • 9 replies
  • 2 likes

Superuser Contribution Can't share songs to Instagram stories

PlanPremiumCountryArgentinaDeviceMotorola Moto G7 plus Operating SystemAndroid pie My Question or IssueWhen I'm using the app, and I tap on share, it doesn't give me the option to share the song to instagram stories, it does give me the option to sen...

  • Newbie
  •   Plan Premium Country Argentina Device Motorola Moto G7 plus  Operating System Android pie    My Question or Issue When I'm using the app, and I tap on share, it doesn...
  • Jemi
  • Spotify Legend
  • 6956 Views
  • 1 replies
  • 3 likes
  • Connect
    music
    Other
  • 6956 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Wrong song displayed on iphone and ps4

PlanPremiumCountryCanadaDevice PS4 Slim and iPhone 8 PlusOperating SystemLatest ios 12 and latest PS4 OS My Question or IssueWhen I play music on my PS4 (coming through speakers connected to the tv), then remotely control it from the spotify app on m...

  • Casual Listener
  • Plan Premium Country Canada Device  PS4 Slim and iPhone 8 Plus Operating System Latest ios 12 and latest PS4 OS   My Question or Issue When I play music on my PS4 (coming through ...
  • Jemi
  • Spotify Legend
  • 2988 Views
  • 1 replies
  • 0 likes
  • 2988 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify.me "amount of mins streamed since" date keeps changing

PlanFamily PremiumCountrySlovakiaDevice(iPhone Xr, PC)Operating System(iOS 12.1.4, Windows 10 Home) My Question or IssueHello, I recently found out about spotify.me and after checking it a few times i noticed that the date, since the amount of minute...

  • Visitor
  • Plan Family Premium Country Slovakia Device (iPhone Xr, PC) Operating System (iOS 12.1.4, Windows 10 Home)   My Question or Issue Hello,  I recently found out about spotify.me an...
  • Peter
  • Spotify Legend
  • 1701 Views
  • 1 replies
  • 0 likes
  • Other
  • 1701 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multi-room audio with Spotify Connect using Denon & Sonos?

Hi, I currently have a Denon AVR-X2000, which supports Spotify Connect - which is great. Whilst the Denon has multi-zone support built in for our living room/kitchen, I'd like to add some Sonos speakers to the bedrooms to achieve multi-room audio thr...

  • Newbie
  • Hi,   I currently have a Denon AVR-X2000, which supports Spotify Connect - which is great.   Whilst the Denon has multi-zone support built in for our living room/kitchen, I'd like to ad...
  • Peter
  • Spotify Legend
  • 2597 Views
  • 1 replies
  • 0 likes
  • Connect
    Denon
  • 2597 Views
  • 1 replies
  • 0 likes

Web Player - Unable to play songs (skipping) - CORS policy

PlanPremiumCountryGermanyDeviceWeb Player in Chrome and FirefoxOperating SystemWindows 10 My Question or IssueThe Spotify web player isn't working for me at the moment. For the user the problem looks like this: opening an loggin in to the web player ...

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  • Casual Listener
  • Plan Premium Country Germany Device Web Player in Chrome and Firefox Operating System Windows 10   My Question or Issue The Spotify web player isn't working for me at the moment. For t...
  • fillfeile
  • Casual Listener
  • 1057 Views
  • 2 replies
  • 1 likes
  • Other
  • 1057 Views
  • 2 replies
  • 1 likes

Superuser Contribution Connection to the device

PlanPremiumCountryFinlandDeviceLG V30+Operating SystemAndroid 8.0.0. My Question or IssueI use Spotify at my phone LG to start the playlist on the other device (AV-Player Pioneer VSX-933) . If I start watching some video on my phone at the same time ...

  • Newbie
  • Plan Premium Country Finland Device LG V30+ Operating System Android 8.0.0.    My Question or Issue I use Spotify at my phone LG to start the playlist on the other device (AV-Play...
  • Peter
  • Spotify Legend
  • 1786 Views
  • 1 replies
  • 0 likes
  • 1786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player (In a program that uses HTML)

Pretty much, upon adding the spotify play button (I do have premium for spotify), the play button only plays 30 seconds of the song(s) and says log in (In which I of course log in). Which does nothing. The program uses Internet Explorer (Yes, I know....

  • Newbie
  • Pretty much, upon adding the spotify play button (I do have premium for spotify), the play button only plays 30 seconds of the song(s) and says log in (In which I of course log in). Which does nothin...
  • Peter
  • Spotify Legend
  • 660 Views
  • 1 replies
  • 0 likes
  • Other
  • 660 Views
  • 1 replies
  • 0 likes

Samsung Gear S3

Hi, I use a Samsung Gear S3 in the gym to stream music through Spotify. Actually works quite well but unfortunately I'm missing the equalizer in the app. Are there any plans for updates in the near future? Greetings Simon

  • Newbie
  • Hi, I use a Samsung Gear S3 in the gym to stream music through Spotify. Actually works quite well but unfortunately I'm missing the equalizer in the app. Are there any plans for updates in the near f...
  • Nico
  • Community Legend
  • 1168 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Legal action for Spotify commercially use with personal account

Dear all,this is my first time to contact Spotify and I have to no idea where should I go, and I am sorry about that. my issue is, one of my coffee restaurant in Hong Kong that I am currently working with is using their personal Spotify account to pl...

  • Newbie
  • Dear all, this is my first time to contact Spotify and I have to no idea where should I go, and I am sorry about that.   my issue is, one of my coffee restaurant in Hong Kong that I am curren...
  • Peter
  • Spotify Legend
  • 1170 Views
  • 1 replies
  • 0 likes
  • Other
  • 1170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Normal playlist turns into shuffle playlist

Plan: FreeCountry: Vietnam Device: iPhone 6s PlusOperating System: IOS 12 My Question or Issue:Some of the Spotify-made playlist i listened to turned from listening in order to shuffling ones. How can I fix this?

  • Newbie
  •   Plan: Free Country: Vietnam   Device: iPhone 6s Plus Operating System: IOS 12   My Question or Issue: Some of the Spotify-made playlist i listened to turned from lis...
  • Peter
  • Spotify Legend
  • 1453 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 1453 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why doesn't Spotify play 320kbps streams on Chromecast Audio?

I'm paying for premium, yet Spotify only streams in 256kbps AAC. People have been asking about this for ages now. Why doesn't spotify stream 320kbps to the Chromecast Audio?

  • Casual Listener
  • I'm paying for premium, yet Spotify only streams in 256kbps AAC.   People have been asking about this for ages now.   Why doesn't spotify stream 320kbps to the Chromecast Audio?
  • Peter
  • Spotify Legend
  • 1229 Views
  • 2 replies
  • 2 likes
  • 1229 Views
  • 2 replies
  • 2 likes

Superuser Contribution Any chance we will get to rename albumtitle in the future?

I really like Spotify but as a last.fm user it's so annoying to have all the album tags on single releases...and I don't really want to change to AM.Any infos about changing title/album tracks in the future?

  • Visitor
  • I really like Spotify but as a last.fm user it's so annoying to have all the album tags on single releases...and I don't really want to change to AM. Any infos about changing title/album tracks in t...
  • Peter
  • Spotify Legend
  • 1896 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 1896 Views
  • 1 replies
  • 1 likes

Solved!! [Music] Tracks from Charlie Puth are unplayable in Spotify India

PlanPremiumCountry IndiaDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid Pie My Question or Issue Hi! I have activated free 1 month trial for Spotify Premium to try it out. I have been using Gaana Plus for long but I think Spotify is better and I...

  • Casual Listener
  • Plan Premium Country  India Device Xiaomi Redmi Note 5 Pro Operating System Android Pie   My Question or Issue  Hi!  I have activated free 1 month trial for Spotify Pr...
  • Bhaswar
  • Newbie
  • 10927 Views
  • 5 replies
  • 2 likes
  • music
  • 10927 Views
  • 5 replies
  • 2 likes

Need presale code, thought I was following, but wasn't. :(

I'm hoping someone can help me figure out how to get a presale code for Glen Hansard on September 19th in Denver. I thought I was following, but I somehow wasn't. Been waiting for the email all morning, then noticed my mistake.

  • Newbie
  • I'm hoping someone can help me figure out how to get a presale code for Glen Hansard on September 19th in Denver. I thought I was following, but I somehow wasn't. Been waiting for the email all morni...
  • Brunelicia
  • Community Legend
  • 1152 Views
  • 1 replies
  • 0 likes
  • Other
  • 1152 Views
  • 1 replies
  • 0 likes

BMW Connected Drive App broken

PlanPremiumCountryGermany DeviceiPhone XSOperating SystemiOS 12 (latest version)App is also on latest version My Issuesince the last App update on iOS the BMW Connected app is broken.The Spotify logo is cut in the center ans also aligned to far right...

  • Newbie
  • Plan Premium Country Germany   Device iPhone XS Operating System iOS 12 (latest version) App is also on latest version   My Issue since the last App update on iOS the BMW Connec...
  • Nico
  • Community Legend
  • 3119 Views
  • 1 replies
  • 3 likes
  • Other
  • 3119 Views
  • 1 replies
  • 3 likes

error has occurred

when i try to go onto web player it says log in and i do and then it says error has occured and it didnt do this yesterday so is spotify doing like a maintenance checkup or is there a problem with the servers

  • Newbie
  • when i try to go onto web player it says log in and i do and then it says error has occured and it didnt do this yesterday so is spotify doing like a maintenance checkup or is there a problem with th...
  • Nico
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 570 Views
  • 1 replies
  • 0 likes

Spotify Randomly pauses during songs

PlanPremium CountryAustralia DeviceSamsung Galaxy S10+ Operating SystemAndroid version 9Spotify version 8.4.97.807 My Question or IssueHello everyone, I'm currently having a issue with spotify that has only just started a few days ago. My issue is wh...

  • Newbie
  • Plan Premium   Country Australia   Device Samsung Galaxy S10+   Operating System Android version 9 Spotify version 8.4.97.807   My Question or Issue Hello everyone, ...
  • Nico
  • Community Legend
  • 1280 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1280 Views
  • 1 replies
  • 0 likes

Superuser Contribution greyed out songs can be played for others but not me?

I can see the music on this link: https://open.spotify.com/album/2QjrhGUZWWHnUFEMFzCsx5 But it is greyed out for me, even though my friends can play this on their Spotify with no issues? Both of us are on Spotify Premium.

  • Casual Listener
  • I can see the music on this link: https://open.spotify.com/album/2QjrhGUZWWHnUFEMFzCsx5   But it is greyed out for me, even though my friends can play this on their Spotify with no issues...
  • Peter
  • Spotify Legend
  • 1732 Views
  • 3 replies
  • 0 likes
  • music
  • 1732 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Top (most played) tracks

PlanPremiumCountryUKDeviceiPhone SEMy Question or IssueIs there a way to get a list of my most played tracks (ever, and/or over a specific time period)? I really like having this information. When I googled this I found one site offering it but it do...

  • Casual Listener
  • Plan Premium Country UK Device iPhone SE My Question or Issue Is there a way to get a list of my most played tracks (ever, and/or over a specific time period)?  I really like having this ...
  • Teàrlach
  • Casual Listener
  • 12317 Views
  • 5 replies
  • 0 likes
  • music
  • 12317 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant listen to a track

PlanFreeCountryLatviaDeviceSamsung Galaxy S8Operating SystemAndroid 7.0 My Question or IssueI cant listen to a track even if i have allowed explicit tracksHeres the tracks URL: spotify:track:4XBUuCLTGHfg5OvRA1iiTyhttps://open.spotify.com/track/4XBUuC...

  • Casual Listener
  •   Plan Free Country Latvia Device Samsung Galaxy S8 Operating System Android 7.0   My Question or Issue I cant listen to a track even if i have allowed explicit tracks Heres the...
  • Guido
  • Spotify Legend
  • 1032 Views
  • 2 replies
  • 0 likes
  • music
  • 1032 Views
  • 2 replies
  • 0 likes