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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3735 Views
  • 28 replies
  • 6 likes
  • Other
  • 3735 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18261 Views
  • 8 replies
  • 2 likes
  • Other
  • 18261 Views
  • 8 replies
  • 2 likes

Spotify compatible mobile device

Hello I was wondering if I could use spofity on Nokia 105 or Samsung B310E? I have a spotify premium plan.

  • Newbie
  • Hello I was wondering if I could use spofity on Nokia 105 or Samsung B310E?   I have a spotify premium plan.  
  • Mantisentil
  • Community Legend
  • 3634 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 3634 Views
  • 1 replies
  • 0 likes

Streaming bitrate Spotify app on late model Samsung TV?

PlanPremiumCountryAustraliaDeviceSamsung TV UA55MU6100WXXY (purchased new in mid 2017)Operating SystemTizen My Question or Issue At what quality setting does Spotify stream on a late model Samsung TV if we have a premium subscription?I ask because I ...

  • Newbie
  • Plan Premium Country Australia Device Samsung TV UA55MU6100WXXY (purchased new in mid 2017) Operating System Tizen   My Question or Issue  At what quality setting does Spotify str...
  • aaronshaverpdx
  • Casual Listener
  • 947 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 947 Views
  • 1 replies
  • 1 likes

Superuser Contribution Two artists named Petra are shown as one

The Christian band Petra, one of the most influential Christian Rock bands of all time, is being confused with a modern artist by the same name. My Release Radar recently featured the song "Mambo Ni Leo" that can be seen above, although I have no int...

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  • Casual Listener
  • The Christian band Petra, one of the most influential Christian Rock bands of all time, is being confused with a modern artist by the same name. My Release Radar recently featured the song "Mambo Ni ...
  • Guido
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Coda - artist- has wrong information

So really I don't know where else to say this, as I don't represent him. But I was listening to CODA, who is a JAPANESE artist and suddenly the page for him has the face of a random dude, a picture of a dog, a playlist in French, and instagram inform...

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  • Newbie
  • So really I don't know where else to say this, as I don't represent him. But I was listening to CODA, who is a JAPANESE artist  and suddenly the page for him has the face of a random dude, a pic...
  • Guido
  • Spotify Legend
  • 964 Views
  • 1 replies
  • 0 likes
  • Other
  • 964 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update F'ed things up..

PlanPremiumCountryNetherlands Device(OnePlus 5, PC, Playstation 4)Operating System(Android Oreo, Windows 10,Playstation4) My Question or IssueSo you guys decided to update stuff and now everything here is broken.. My Playstation doesn't play the musi...

  • Newbie
  • Plan Premium Country Netherlands   Device (OnePlus 5, PC, Playstation 4) Operating System (Android Oreo, Windows 10,Playstation4)   My Question or Issue So you guys decided ...
  • Peter
  • Spotify Legend
  • 466 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 466 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why Spotify Link don’t plays as Player in Facebook

PlanPremiumCountry Australia DeviceIPhone 6SOperating SystemiOS 10My Question or Issue When I’m sharing a Spotify Song Link it wont come up as a music player in Facebook anymore like it use to be??? What’s happen why you guys remove this Funktion fro...

  • Casual Listener
  • Plan Premium Country   Australia   Device IPhone 6S Operating System iOS 10 My Question or Issue   When I’m sharing a Spotify Song Link it wont come up as a music player in...
  • Katerina
  • Spotify Legend
  • 963 Views
  • 3 replies
  • 0 likes
  • Other
  • 963 Views
  • 3 replies
  • 0 likes

Unknown device connected, music playing sporadically

PlanPremiumCountryUnited StatesDeviceMoto Supra e5Operating SystemAndroid My Question or IssueHello! I'm having the world's weirdest issue that I've never experienced before while using Spotify. This morning, my phone informed me that there was a dev...

  • Casual Listener
  • Plan Premium Country United States Device Moto Supra e5 Operating System Android   My Question or Issue Hello! I'm having the world's weirdest issue that I've never experienced before ...
  • serenatea
  • Casual Listener
  • 506 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 506 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution When will Spotify be available in Dubai

Hello, I live in Dubai and please I want to know why Spotify isn't available yet here can anyone till me when the service will be lunched here in the uae because am gonna broke soon from all the money I spend on van and the primune service on Spotify...

  • Visitor
  • Hello, I live in Dubai and please I want to know why Spotify isn't available yet here can anyone till me when the service will be lunched here in the uae because am gonna broke soon from all the mone...
  • Daisy
  • Spotify Legend
  • 3810 Views
  • 2 replies
  • 0 likes
  • BB10
  • 3810 Views
  • 2 replies
  • 0 likes

Web player crashes - chromebook

PlanFreeCountryUnited KingdomDeviceSamsung Chromebook Plus (2017)Operating SystemChrome OS My Question or Issue My web player crashes every time I open an artist page or an album. I am given the 'something went wrong while displaying this web page' e...

  • Newbie
  • Plan Free Country United Kingdom Device Samsung Chromebook Plus (2017) Operating System Chrome OS  My Question or Issue  My web player crashes every time I open an artist page or a...
  • magnus31415
  • Casual Listener
  • 1465 Views
  • 5 replies
  • 4 likes
  • 1465 Views
  • 5 replies
  • 4 likes

Solved!! Marantz M-CR610 asking for Spotify Premium Account but I do have one

PlanPremiumCountry UKDeviceMarantz M-CR610Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a new Family Premium Spotify User. I have a Marantz M-CR610 which has Spotify. I want to send music to it from the Spotify App...

  • Casual Listener
  • Plan Premium Country  UK Device Marantz M-CR610 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am a new Family Premium Spotify User...
  • ratomago
  • Casual Listener
  • 1641 Views
  • 1 replies
  • 0 likes
  • Marantz
  • 1641 Views
  • 1 replies
  • 0 likes

Automatical resume on Echo

PlanPremiumCountry DeviceEchoOperating System My Question or Issue Hi since a few month I have the problem that Spotify automatically resumes the last Playbook (for my kids) on Echo within an undefined random time.I already stopped all notifications ...

  • Newbie
  •   Plan Premium Country   Device Echo Operating System   My Question or Issue   Hi since a few month I have the problem that Spotify automatically resumes the last Playb...
  • 260 Views
  • 0 replies
  • 0 likes
  • Other
  • 260 Views
  • 0 replies
  • 0 likes

Superuser Contribution Public playlist limit?

I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a limit on how many playlists I can make public?

  • Newbie
  • I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a  limit on how m...
  • Peter
  • Spotify Legend
  • 2694 Views
  • 1 replies
  • 5 likes
  • Other
  • 2694 Views
  • 1 replies
  • 5 likes

Wondering if I’ll lose premium

Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where it’s the student plan, will Spotify remove my premiu...

  • Newbie
  • Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where i...
  • Agustin6
  • Composer
  • 322 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 322 Views
  • 2 replies
  • 0 likes

Solved!! Music Under Incorrect Artist

My Question or IssueTo anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM, a Korean artist, who coincidently has the same stage name...

  • Casual Listener
  •  My Question or Issue To anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM...
  • Rae347
  • Casual Listener
  • 462 Views
  • 2 replies
  • 0 likes
  • music
  • 462 Views
  • 2 replies
  • 0 likes

Web Player doesn't work. It only works when turn on VPN.

I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner, the playback status just freezes at 0:00. I only ...

  • Visitor
  • I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner...
  • user-removed
  • Not applicable
  • 773 Views
  • 3 replies
  • 1 likes
  • Other
  • 773 Views
  • 3 replies
  • 1 likes

Null is connected

PlanPremiumCountrySweden DeviceSamsung Galaxy Watch 46mm and Samsung Galaxy S9 My Question or IssueWhen my watch is connected to the phone i have a notification from Spotify that says "Null is connected". It works fine otherwise, but this notificatio...

  • Newbie
  • Plan Premium Country Sweden   Device Samsung Galaxy Watch 46mm and Samsung Galaxy S9     My Question or Issue When my watch is connected to the phone i have a notification fr...
  • RDA1074
  • Newbie
  • 3118 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 3118 Views
  • 1 replies
  • 0 likes

Spotify player not working in Facebook

Hi, I have spotify premium and am using it on my desktop. I can't seem to get any spotify links to embed as players within Facebook - I'm trying to share some new releases but whenever I link to them on Facebook (whichever link I try) it creates a li...

  • Casual Listener
  •   Hi,    I have spotify premium and am using it on my desktop.    I can't seem to get any spotify links to embed as players within Facebook - I'm trying to share some ne...
  • 459 Views
  • 0 replies
  • 1 likes
  • music
  • 459 Views
  • 0 replies
  • 1 likes

Can't add song to someone else's playlist, using Web Player

I'm a Premium user, in the UK, using Web Player on Chrome for Windows 10. There's a playlist a friend has shared with me, which I can contribute songs to using the iOS app. But on Web Player, I can't add songs to it - when I pick a song and choose 'A...

  • Newbie
  • I'm a Premium user, in the UK, using Web Player on Chrome for Windows 10.   There's a playlist a friend has shared with me, which I can contribute songs to using the iOS app. But on Web Player...
  • 818 Views
  • 0 replies
  • 0 likes
  • Other
  • 818 Views
  • 0 replies
  • 0 likes

Superuser Contribution PS4 Spotify Connect Issue

Hello! I'm not sure where should I ask this question because I couldn't find the console help category. I have a problem with other people using my Spotify. While playing on PS4, random people can connect to my PS4 Spotify with Connect and start play...

  • Newbie
  •   Hello!   I'm not sure where should I ask this question because I couldn't find the console help category.   I have a problem with other people using my Spotify. While playi...
  • Guido
  • Spotify Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • Connect
  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recover list of past Release Radar playlists

Hi, I really liked the songs from my last automatically generated Release Radar playlist but it was unfortunately renewed this week before I could save it to my local playlists. Is there any way I can recover the playlist or at least find the list of...

  • Gig Goer
  •   Hi,  I really liked the songs from my last automatically generated Release Radar playlist but it was unfortunately renewed this week before I could save it to my local playlists.  ...
  • Guido
  • Spotify Legend
  • 34168 Views
  • 1 replies
  • 9 likes
  • music
  • 34168 Views
  • 1 replies
  • 9 likes